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Five Star Moving Company

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111 reviews

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Address: 600 Mamaroneck Ave Suite 400, Harrison NY, 10528

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Site: fivestarmovingco.com

Phone: (855) 417-1811

Email: info@fivestarmovingco.com

States of operation: Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Kentucky, Maryland, Massachusetts, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin ..see more

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Five Star Moving Company About Reviews Costs License Contact

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Five Star Moving Company

Average service price

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$ 3582

Interstate move average

26% less than market avg.

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Review summary

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4.2

111 reviews

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

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Mike Smith

Aug 17, 2020

Local move within New Jersey

Quality.

Honestly best moving company out there! I was promised great quality and so great quality is what I received! Definitely would recommend!

Move size: 4 Bedroom Home Service cost: $7000

Official company response

Dear Mike, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Drew Cav

Aug 17, 2020

Long-distance move from Trenton, NJ to Glenside, PA

Moving into my apartment.

My experience with Five Star has been nothing short of stellar. They were super nice and made everything simple. The sales rep Austin was a gem and he gave affordable prices. I’m never using anyone else again. I appreciate their efforts greatly and will be highly recommending them to my friends.

Move size: 1 Bedroom Home Service cost: $150

Official company response

Dear Drew, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Lauren Royer

Aug 17, 2020

Local move from West Chester, PA to Hummelstown, PA

Amazing.

Austin was an amazing sales rep and would definitely use them again. Would recommend to anyone who needs it.

Move size: 3 Bedroom Home Service cost: $3000

Official company response

Dear Lauren, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Rachel Tierney

Aug 17, 2020

Long-distance move from Boston, MA to New York, NY

Great experience.

Had an easy time with this company, Austin was very helpful, friendly, and answered all my questions. Great sales rep, would go back.

Move size: 3 Bedroom Home Service cost: $3500

Official company response

Dear Rachel, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Sana Hafiz

Aug 18, 2020

Long-distance move from Philadelphia, PA to New York, NY

Amazing Experience!

This company did a great job with moving all of our furniture. Thanks to our friendly sales rep Austin, we also got a great deal.

Move size: 2 Bedroom Home Service cost: $3500

Official company response

Dear Sana, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Douglas Riley

Aug 18, 2020

Local move within Harrison, NY

Service.

Austin was an amazing sales rep and the service of the company was just so easy and straight forward. No hassle nothing. I’m so glad I chose them.

Move size: 1 Bedroom Home Service cost: $4000

Official company response

Dear Douglas, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Martha Ford

Aug 19, 2020

Local move from Harrison, NY to Brooklyn, NY

Austin.

Austin was a great help and made sure my belongings were handled with care. Everything made it to my house in perfect condition.Thank you Five Star!

Move size: 2 Bedroom Home Service cost: $3400

Official company response

Dear Martha, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Jayy Janey

Sep 02, 2020

Long-distance move from Manville, NJ to Abington, PA

Ethics.

The work ethic of the employees are very high. The efficiency that they bring to the table, makes everything easier in both sides of the table I love it.

Move size: 4+ Bedroom Home Service cost: $1600

Official company response

Dear Jayy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Robert Delslain

Nov 01, 2020

Long-distance move from Staten Island, NY to Allentown, PA

Great service.

Very friendly people and great service! Not to mention the price is great aswell! I would recommend to anyone!

Move size: 2 Bedroom Home Service cost: $2100

Official company response

Dear Robert, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Kiba Alisherzoda

Oct 24, 2020

Long-distance move from Atlantic Beach, NC to New York, NY

Will use again! Great move.

Really liked the company. The movers did everything as I asked and the whole process was done very professionally. Me and my husband didn’t need to pick up anything at all. Never used a moving company before but seeing how easy and comfy is was with this company will definitely use their services again!!

Move size: 3 Bedroom Home Service cost: $1200

Official company response

Dear Kiba, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Jenny Lin

Oct 24, 2020

Long-distance move from Orlando, FL to Atlanta, GA

Great move!

I was very happy about my move! This was one of the most professional and fast working moving companies I’ve worked with! The movers were super careful with my stuff too. I definitely would recommend Five Star if you need a quick and easy move!

Move size: 3 Bedroom Home Service cost: $3000

Official company response

Dear Jenny, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Giovanni Fazio

Oct 26, 2020

Long-distance move from Bear, DE to New Haven, CT

Friendly Staff.

Everyone was extremely nice and it made it made the whole moving process less stressful! I will definitely be recommending them to any friends or family that need movers!

Move size: 3 Bedroom Home Service cost: $2750

Official company response

Dear Giovanni, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Joe Jackson

Nov 11, 2020

Long-distance move from Los Angeles, CA to Wichita, KS

So Easy To Move With These Guys!

Five Star Moving Company made relocating such a breeze. If my job makes me relocate again, I know who I'll be using again!

Move size: 3 Bedroom Home Service cost: $6500

Official company response

Dear Joe, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Keishaan Jackson

Nov 11, 2020

Long-distance move from Baltimore, MD to Philadelphia, PA

Best moving around

Very professional workers . Work fast and effective. They engaged and make sure they are doing thing the way you want them done. 100% for the customers. I would go through these guy repeatedly.

Move size: 2 Bedroom Home Service cost: $2500

Official company response

Dear Keishaan, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Kenneth Sic

Nov 11, 2020

Long-distance move from Baltimore, MD to Boston, MA

Moving

Great service everything arrived safe and the movers were excellent in moving and loading my furniture to my new home 10/10 service would highly recommend.

Move size: 2 Bedroom Home Service cost: $8000

Official company response

Dear Kenneth, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Kyle Chadwickson

Nov 12, 2020

Long-distance move from Smyrna, DE to Philadelphia, PA

Highly Recommend

I was worried about moving during the pandemic, luckily Five Star helped tremendously. Everyone there was helpful and the movers respected all my belongings. No damage was done, and the movers made sure I was satisfied with their work. If I ever move again I will be using Five Star for sure.

Move size: 3 Bedroom Home Service cost: $3950

Official company response

Dear Kyle, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Frank Hall

Nov 12, 2020

Long-distance move from San Antonio, TX to Surprise, AZ

Ratings

Best moving company! I am very impressed on how efficient this one is, throughout my past experiences and moving companies they weren’t great. This one really gave me confidence. Thank you for everything Five Star

Move size: 2 Bedroom Home Service cost: $4000

Official company response

Dear Frank, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Cody Stintsman

Nov 12, 2020

Long-distance move from Dover, DE to Philadelphia, PA

Excellent company

I couldn’t have asked for a better company to help me with my moving. They handled my belongings like it was their own. I highly recommend them to anyone in need of moving.

Move size: 2 Bedroom Home Service cost: $2000

Official company response

Dear Cody, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Jason Dempsey

Nov 12, 2020

Long-distance move from Portsmouth, NH to Columbia, SC

Moved from New Hampshire to SC

These guys are stellar! Made the process very easy and were very helpful! As a single father moving myself wouldn't be reasonable but these guys took the extra step to make sure my move was done with care!

Move size: 2 Bedroom Home Service cost: $2700

Official company response

Dear Jason, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Bl Williams

Sep 01, 2021

Long-distance move from Roanoke, VA to Bismarck, ND

Save yourself the headache

Review

Do not trust this company or Thomas Downs. The company is a broker and once you pay your $500 deposit, Thomas flips a switch and could care less about you or your move. He will go from nice and professional to petty and useless.

For starters, he grossly underestimated the cost of the move. When I asked for an estimate, he repeatedly told me that I didn’t have enough stuff to move and said I could add things since I didn’t meet the minimum amount anyway. So I did, at his suggestion. Listening to him was a big mistake. The movers tacked on a ton of extra fees and the move wound up costing 50% more than Thomas estimated. I have moved a dozen times in my life and this is the first time an estimate I was quoted ever changed. The difference in the moves? Using this company as a broker.

They make a big show on here about calling them to address your concerns and “they’ll make it right”. Instead, Thomas will take no accountability for anything. When I called and told him I wasn’t informed about extra fees, he said he didn’t have time to go over every “minuscule detail” with every customer and “we partake in nothing a carrier charges”. Think about that. He admits he doesn’t go over everything because he can’t be bothered. And once he has your deposit, you’re pretty much on your own because it’s up to the carrier what you will be charged. He also bragged about how he runs a multi million dollar business (not particularly well, if you ask me), and accused me of trying to sneak things on the truck. *insert eye roll here* This is who you will be dealing with if you have any issues with your move.

Interestingly, I looked at the other bad reviews on here and most of the customers who have negative experiences dealt with Thomas. So proceed at your own risk with him. Or better yet, don’t use this company at all.

Move size: 1 Bedroom Home Service cost: $3000

Jeremy Rodas

Dec 13, 2020

Long-distance move from New Jersey to Illinois

My move from NJ to Chicago

Second time using this moving company and these guys are fantastic ! Quick, efficient, careful and were very upfront about the costs . Definitely the Smoothest and most pleasant moving experience when booking “Five Star Moving Company” would recommend them over and over to everyone I know !

Move size: 2 Bedroom Home Service cost: $2400

Official company response

Dear Jeremy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Vincent Barnwell

Dec 13, 2020

Long-distance move from Pennsylvania to New Jersey

Quality work for quality cost

When moving from Scottsdale PA to Ewing NJ my biggest concern was cost and the handling of my possessions. 5 star accommodated both of these issues. These guys handled my stuff like it was theirs. I appreciate that. Would recommend these guys to a buddy. - Vinny

Move size: 2 Bedroom Home Service cost: $1700

Official company response

Dear Vincent, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Dayna Macrina

Dec 13, 2020

Long-distance move from Aston, PA to Brooklyn, NY

Five Star Moving Company

The workers are extremely respectful, honest, and trustworthy. They were extrmeely reputable and helped me move as efficiently and easily as possible. I would recommend anyone moving and needing help to hire Five Star Moving Company. I will definitely be telling all of my friends, family, and peers.

Move size: 2 Bedroom Home Service cost: $1600

Official company response

Dear Dayna, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Faith Rugarber

Dec 09, 2020

Long-distance move from Denver, CO to Cleveland, OH

Great company, very professional.

This company has been the best moving company I’ve ever had! The amount of stress taken away was awesome. Great people as well.

Move size: 2 Bedroom Home Service cost: $1600

Official company response

Dear Faith, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again.

Suzanne Farid

Jun 29, 2021

Long-distance move from New York, NY to Indianapolis, IN

Unbelievable disaster

If I could give less than one star I would. It is 6:30pm the day of our partial pack and move. The house is not packed. The movers have been gone for 3 hrs getting additional materials. They came to a 2 bedroom home with ONE pack of paper. I went to buy more paper to help them save time, and got into a car accident.

90% of our belongings were in bins, labeled and categorized. This move should have been straightforward and smooth. Instead, 6 hrs after arrival my house looks like it did when they arrived. Austin will not answer the phone. Thomas hung up on my husband. This is the most unprofessional, low quality move I have I ever witnessed. I have moved east coast to west coast 5 times- I am not a novice.

These movers were unprepared, which means their broker did not set them up for success. Add to it they were slow, and absent from 3-6:30 pm, I just have no words.

Move size: 2 Bedroom Home Service cost: $6000

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Company Info

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Five Star Moving Company has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 600 Mamaroneck Ave Suite 400, Harrison, NY, 10528, but movers usually cover a much larger area.

Company Notes

At Five Star Moving Company, we pride ourselves on providing top-notch, professional moving services. We understand that relocating can be a stressful and overwhelming experience, which is why our dedicated team is here to make the process as seamless and effortless as possible. Whether you're moving locally or across the country, our team is available seven days a week to assist with all your relocation needs. Trust us to handle your move with the same care and attention to detail as if it were

Licenses & Certificates for Five Star Moving Company

To legitimately operate within the State of New York, Five Star Moving Company is required to have a valid New York State Department of Transportation license (NYDOT). If they perform interstate moves, they are also required to be registered with the FMCSA.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Five Star Moving Company license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: 3109779
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Five Star Moving Company cost for interstate moves?

From 10351 reviews of people moving long ditance, we concluded that the market average costs are around $4838 when moving long-distance.

For Five Star Moving Company, we estimate that their average long-distance moving costs will be around $3582, based on 89 long distance moving reviews.

This could mean that long-distance moving services costs of Five Star Moving Company for moving between states is cheaper with about 26% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Five Star Moving Company. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Five Star Moving Company - a professional company located in 600 Mamaroneck Ave Suite 400, Harrison, NY, 10528. Discover Harrison, New York moving companies.

*MoveAdvisor may not be affiliated with Five Star Moving Company and the estimates may be provided from other professional movers in our network.