Evergreen Van Lines

Evergreen moved my 1-bedroom from Boston to Denver, estimating it to be around $3150. I figured I spend about $2k trying to do the move myself, and decided to go with them. I did this assuming that the estimated cost would be accurate and the service would be superior. That's how Evergreen positions themselves. I would not have picked Evergreen had I known the price would be jacked up 2k. I would have just done the job myself.

I was prepared for the true cost to go up once the actual cubic feet was measured upon pickup, but was only expecting a variable of around $500. They ended up delivering me a bill that was $2000 greater than my estimate. That's a 60% increase. My inventory list had barely fluctuated. I had ended up selling furniture that was originally on the list, but had added a few extra small boxes (at most 7). What felt really sketchy was at the end of the pickup, the movers brought me to the back of the truck to inform me I had gone over the estimated cubic square footage. The organizer pointed to the back of the truck where my stuff was piled to visually confirm the square footage. However, they had stood my king size mattress up on its side, completely blocking the view of all my other possessions. This just felt sketch.

Additionally, at the end of pick-up, the movers notified me that there would be an 8 percent surcharge if I used my credit card to pay the deposit. This was brand new information to me and resulted in my partner and I running around for an hour trying to get money out of ATMs and work with our banks who thought the transactions were fraudulent. I felt so bad for the three movers who had to wait for 45 minutes in the car while we tried to figure it out. Earlier in the week Evergreen assured me that I could pay with credit card upon pickup, but never mentioned an 8% surcharge. I could have been prepared with a cash deposit if I was informed.

Furthermore, the total of the bill was incorrectly calculated. If you summed all of the line items including out deposit, discount, fees, etc... the total outstanding should have been $2,032, not $2050. Not a huge difference, but like come on. We were also charged and extra $100 for a long carry. A long carry is when there is an extra flight of stairs for the movers to navigate. I suggested the movers take the elevator to the ground level, where they would only need to step up 2 steps. They instead insisted on moving everything out onto the first level and walked down an additional flight of steps that lead up to the building. This felt dishonest.

I've been trying to work with Evergreen's support to resolve these issues (this review is a last resort). To be fair, they have been somewhat responsive, but more reactive than proactive. I've been the one to need to follow up every couple days or week. And more to the point, none of these issues have been resolved.

I'm writing this review 18 days after pickup. After receiving 0 updates about when I might expect my belongings to arrive, I just got a call that they would be arriving sometime this afternoon. Evergreen said I'd be getting a call a couple days before delivery so that I'd be prepared. Now I have to cancel all my afternoon meetings. It's the cherry on top of the cake.

TLDR: I wouldn't use Evergreen Van Lines. From my experience they fall into the same category as many other national movers out there - dishonest and not worth the value of service. If you're trying to figure out how to move yourself to another state, I'd say stick with a Penske truck rental. At least you are in control of the situation and not stuck with a 2 grand price increase. I'm giving them a C+ because at least their team has been in contact with me.

Move size: 1 Bedroom Home Service cost: $5240

I got the movers name from Angie's list which gave them a high rating. The movers arrived at the time they said they would and were very efficient and well organized. They were careful in wrapping all of the furniture in blankets followed by shrink wrapping. There were a few minor dings on wall surfaces and a few scratches on the ends of furniture legs which missed the wrapping process. We have been moved several times in the past by other professional movers and Ever Safe was among the best.

Move size: 3 Bedroom Home Service cost: $2400

Now these guys are professional movers...from start to finish these 4 young lads worked like dogs, and it was a long day that included a 120 mile ride to my new residence...the front office was well organized with excellent communication skills, and the 4 lads could not have been nicer or more professional. They treated my furniture like it was their own. And the price was VERY reasonable considering all the work that went into the move... I'd use this company even if I was moving across the street!!!

Move size: 3 Bedroom Home Service cost: $3600

I have been extremely impressed with Evergreen Van Lines with their professionalism, honesty and follow up throughout my move process. They are honest when they commit to their estimates and the fact that they are more than happy to bring it down if the move is not as intense as we thought - I ended up doing some packing on my own to help expedite things and they were more than happy to recognize that in their overall cost - as well as they were more than happy to use some of my supplies to box things vs charging me based on what they brought. I am extremely pleased with the experience and the reviewers are completely accurate in their positive views. I would highly recommend them.

Move size: 3 Bedroom Home Service cost: $2960

I was very surprised watching them to do such a smooth move. They moved us from my two bedrooms apartment to the newly purchased Condo in Louisiana. The guys have been super alert for the new buildings walls and floors. They were not so quick but they were perfect. The guys completed the job in their estimated window. I was again surprised when they billed us. It was fairly priced. The cost was definitely more reasonable than other quotation I received from other guys. I think everyone needs to hire them for a professional and trustworthy moving experience.

Move size: 3 Bedroom Home Service cost: $4200

Moving from one place to another is a very difficult task. I was scared at the thought of moving my possessions to a different place. However, I am glad that I came across Evergreen Van Lines on the internet. The people at Evergreen Van Lines are very generous and supportive. The moving crew was friendly and paid attention to every minute instruction that I gave them. They were careful of my belongings and delivered them unbroken. Their service was quick and efficient. If I have to move again some time, I will definitely give them a call first.

Move size: 3 Bedroom Home Service cost: $4100

Evergreen Van Lines is an absolute pleasure to work with. I was a nervous wreck trusting my expensive tv to just any moving company, I had looked around and found Evergreen Van Lines. I was impressed from the very first phone call. She quoted a rate of $3100. It was much less than the prior 4 companies that I called. The girl on the phone assured me that my television would be treated as if it was her own. It was true. It was packed neatly and my concerns were all addressed. My very thin 65 inch LED television is in meticulous condition. I am thrilled with how I was treated like family when working with them. Thank you again Evergreen Van Lines.

Move size: 3 Bedroom Home Service cost: $4600

I move frequently due to my work and usually opt to do the job myself because of bad experiences with movers and I’m just not comfortable entrusting my belongings to someone else’s care. I needed help, however, and I am so glad that I got it! I called Evergreen Van Lines and I found out how simple everything could be. My moving process went more smoothly than it has ever gone before. It was affordable and beyond convenient. I have never felt so little stress during a move. Everything was taken care of for me quickly and everyone I dealt with was courteous and professional. All of my things arrived safely and undamaged. I would definitely recommend this company.

Move size: 3 Bedroom Home Service cost: $4600

We used Evergreen Van Lines for moving from California to Atlanta and I cannot say enough good things about them. The phone support people work with you to get things on a schedule you can live with. The driver who dropped the trailer (Steven) was a walking ad for them, he was THAT good. He asked where we wanted the trailer, placed it exactly where we wanted, and helped answer any questions we had. It was the same with when we were finished loading, a simple call to the local terminal was all it took (talked to manager there, by accident, no way it was a complaint call) and they scheduled pickup. Everyone we talked with were friendly and efficient. All went well and the same was true on the receiving end. Evergreen Van Lines provide an excellent service to its customers. I am very impressed. I strongly recommend this moving company to everyone. They really cares about doing a good job.

Move size: 3 Bedroom Home Service cost: $4600

Overall, great moving experience. The crew was very professional and friendly.They arrived on time, packed all of the items carefully, and labeled them. During loading and unloading they were careful with every piece of furniture, especially when moving the bed and bookcases downstairs. Disassembled items were reassembled carefully in my new house just as I specified. Every box was kept in their respective rooms and I did not have to worry about any mixups. The workers were very friendly and helpful. I would definitely use them again and have already recommended them to my college friends who are moving later this month!

Move size: 3 Bedroom Home Service cost: $4200

We’ve had some negative experiences with other movers, so we were nervous when we hired Evergreen Van Lines to help us move from Tucson to NYC, but I have to say that Evergreen Van Lines completely surprised us! The staff was very understanding and helpful and the movers actually took the time to carefully load and unload everything so nothing was damaged. From the first phone call, Evergreen Van Lines understood exactly what we needed and charged us exactly what they estimated. Definitely a fantastic service overall in terms of timing, care, communication and price! I’d definitely recommend Evergreen Van Lines to any other families looking for a quality moving company at a great price.

Move size: 4 Bedroom Home Service cost: $6800

When most people think about moving, they think about the stress of getting all of their things from place to place. But I didn’t have to go through this alone. When I moved, I used the moving service Evergreen Van Lines. While they were working with me to move, they weren’t like other companies that send rude people to your house to help you to move. With Evergreen Van Lines, the company sent movers that helped me move all of my furniture and other belongings out of my house and into my new house. The movers even talked to use as if we were friends. I would recommend this company for anyone.

Move size: 3 Bedroom Home Service cost: $4300

The movers were so decent and I was charmingly amazed that the cost came underneath the quote. It was my best moving experience as of present, and I've moved more than ten times. They were quick, productive and decent, didn't utilize additional materials, and so forth. They are extremely knowledgeable specialists. You will appreciate the experience and their polished methodology and work ethic. I will recommend them to anybody I know who is in the market for moving services.

Move size: 3 Bedroom Home Service cost: $2600

Evergreen Van Lines was a very good choice for moving help. They were able to fit me in on short notice, and all of the people I spoke to were very friendly and professional. The estimate they gave was great and affordable, and they arrived promptly. The movers were kind, quick, and careful with my belongings. Everything managed to make it in one piece through the trip from Denver to Miami, including all of my fragile items and expensive electronics! Everyone that I dealt with worked hard to meet my needs and were extremely polite and friendly. I will definitely be recommending this company to others in the future!

Move size: 3 Bedroom Home Service cost: $5000

Hi, I wanted to share my experience with this company. They've moved all my stuff in professional way without any damage to the furniture and my old apt. Honestly this is the first time I've moved without any damage. WAY TO GO! I had some special boxes that I wanted special attention to (since they were full of sentimental value things) and as soon as I mentioned it to them. They stop everything they were doing and made a plan to process those boxes with extra care. They placed them carefully in the truck and made sure that nothing would happen to them. I really appreciated all what they've done for me within the short time frame I gave them. I would recommend this company to anyone who needs movers! 100% satisfied!

Move size: 3 Bedroom Home Service cost: $4600

After getting the transfer approved for my job I needed to find a moving service. After a few days of shopping around I picked this company because of comfort I felt from their representatives who explained everything, from their services to advice on packing.The movers arrived on time and were very polite. The delivery came within the anticipated time frame and with everything packed properly, I had no damages. I will definitely be doing business with them in the future.

Move size: 3 Bedroom Home Service cost: $5600

Definitely a top quality moving company and I don't think I'll be using any others in the future. They provided the least stressful move I've ever had, and that's surprising since I've only had in-state moves before! Arrived safely in Florida with not a single scratch on anything. Quote was reasonable and worth every penny. Never had mover workers take care of my our possessions as well as these guys did, surprising work ethic for movers. My fiance and I had been planning this move for a while but weren't sure what company we could trust with our mess of an apartment, but everyone really went above and beyond with their work. Extremely satisfied and would recommend to anyone.

Move size: 3 Bedroom Home Service cost: $6900

Evergreen Van Lines did a great job with my local move. On the day of the move we were a little behind getting things ready but they took apart our beds, tables and just worked with speed and grace. The crew was awesome - very professional and cool. We only moved a few miles away but moving is moving and so glad we chose them. Once at our new home, the movers did not damage anything and they way they wrapped our dressers with blankets and how they taped things worked well. I moved our own fragile stuff like T.V. boxes with delicates but that is a common sense thing to do.

Move size: 3 Bedroom Home Service cost: $8500

This company was great. They came right in and went straight to work. They asked to make sure to only take the correct items. They were extremely nice as well. I would recommend them to anyone who asked me about a moving company. Shout out to Evergreen Van Lines. Y’all were freaking amazing. Nothing but love for you guys. I got mad respect for what you do because I know I couldn’t. You guys really helped make our move to our first house great. You guys took care of our stuff unlike other movers. 10/10 guys

Move size: 2 Bedroom Home Service cost: $2698