Element Moving & Storage

Element gave us a good estimate, with a knowledgeable salesman. Our crew, Mike, Eddie, and Jorge were terrific -- helpful, upbeat, careful, and considerate. We hit a snag at the apartment when the management had to rekey the lock to our storage -- the crew didn't let it bother them, just continued doing what they could do to use the time while the lock was being fixed. Can't say enough good things about this crew and the company. Move was done early and safely.   .

Service cost: $792

Mike and Jorge were fantastic and efficient in my move. Mike jumped right it as soon as they got there, asked questions about boxes and rooms. I couldn't be happier with them, they even finished earlier than expected. It wasn't a big move but we did have a lot of breakables and big items. Everything reached it's destination safely and mike even unhooked and offered to hook up our washer and dryer (couldn't hook it up because of different outlets), which was above and beyond the call. Brandi over the phone was fantastic as well, very detailed and humorous. I felt very comfortable after talking with her and immediately scheduled a move time. Overall, awesome moving company.

Service cost: $412

The people at Element Moving are great! This is the second time in the past 7 months that I have used them and will be calling them for a third move in a few months. They are very professional and consciencous.
When I call, I automatically as for Brandi.  She is very helpful and patient. Our moving team this time consisted of La'Darrius and Jorge. They were very careful to wrap and tie all of my furniture and lamps.  They took special care to make sure that all parts were kept together.  Not 1 bolt or screw was lost! Thank you Element Moving -- I see you again in a few months.    .

Service cost: $360

This is the second time we used Element Moving in the last year. Eddy and Jorge (who were on our move a year ago) were joined by Mike on the recent move. The reason we used Element again was due to the great and professional service they provided last year. This time they did not disappoint. Showed up on time, were very efficient and hard working while being careful with our stuff. The office staff like Cynthia were also friendly, efficient and helpful. Good value for the money also. Can't really ask for more from a professional and courtious crew. Good job guys..We'll call you again next time.

Service cost: $685

I called 5 other moving companies 3 of which never even got back to me with their bids. When I called Element on 1-15 they had a guy out to give me a quote the following Monday for a move on 1-24. Element arrived to do a walk through of our location and had their bid to me later the same day. From start to finish the customer service was top of the line. The 4 men that came out and performed our move were polite, curteous and very helpful. If we asked they did it. I will definatley use this company for all my moving needs in the future.

Service cost: $1983

It took the movers 11 hours to pack and move a two hour distance. In the past, other movers had done it in 5 hrs.

The packers were slow slow that I eventually asked a friend to help. She arrive late and yet still packed more than 50% of the house. At the end of 11 hrs they still weren't done, yet they wanted me to pay them. I refused to pay until the job was completed, as contracted.

The job cost twice what they quoted me and I had to haggle since the increased price was their fault (inefficiency).

They damaged 6 items and gave me nothing to compensate.

Do NOT use Element Moving. They will give you a great quote and then take twice as long and charge you twice as much.

Service cost: $2600

The dishonesty was at best. Shocking. I am still beside myself with the whole experience. I don't know what is worse, the lies, or the theft/damage.  The move cost over $6000.00 and they stole or damaged over $7000.00 worth of items.  The boxes that were missing just mysteriously disappeared, very personal items and the owner of the company, Elle Nesher, could not care less. I made my claim and jumped through all the hoops they said to. They have sent me a check for $69.00 to "Reimburse" me.  $69.00!  That's it.  Even with the .60 cents per pound per article, the amount should have been close to $1000.00 since the weight of the goods damaged/stolen was over 1500 pounds. No phone calls of apology, no attempt on the companies part to right the situation.  Wooden bookcases were completely demolished.  Dresser drawers ruined.  Kitchen table and chairs, all solid oak, were cracked and chipped. Large picture boxes, the ones that plainly state "Do not lay flat" were shoved in between boxes, flat of course, and the company claims they are not responsible for the items broken inside the boxes.  So many things were broken.  So many things missing.  They swore up and down that all their employees were element employees, but a completely different company showed up with my shipment, baking van lines. Certainly not element moving and storage.  After I made it clear to every company I got quotes from that I did not want to do business with a company who outsourced any part of my move. This was extremely important to me and the company knew this, so they lied to get my business. They said 10 days for the move, it took three weeks. I was robbed, disrespected and disregarded. Do not use this company.

Service cost: $6000

I received two on-site estimates and Element came in MUCH less than the other estimate. They also said they could finish the move in one day whereas the other company said they would load one day, then unload the second or possibly even the third (and this was only a 150 mile move).   Mike, Eddy, and LaDarrius were my movers. They showed up on time, did a great job loading/unloading and finished well within the estimated time alloted in the estimate. No hidden costs or surprises as hear about with many companies.   I would recommend Element to anyone looking to find a trust-worthy moving company!    .

Service cost: $1750

Just wanted to take a moment and review Element, because it's not that often I come across ANY company that I want to tell others about publiclly.
However, Element is one of those companies with an outstanding staff and customer services. On top of that, they actually do what they say and stick to it.
Time after time I have hired moving companies (I'm retired but still travel to locations and move often) in the past and they have all had dismal failures. Even one time loosing my entire moving truck of furniture for 4 days in Ohio. 
Anyway, Element had none of that and their crew was very poliet and courteous to say the least. They move like the wind and always called me "Sir" even though I wasn't wearing any military uniforms!
Give them a call for a Solid 5 star move.
Thanks!
Chris Tuburk.

Service cost: $2700