Earth Relocation

Do not use earth relocation! I moved back from Boston area to my parents home in Belgium to help to take care in their medical situation. Right now I am going through huge problems with earth relocation. We started the moving procedure may 17, 2016. I had 45 very stackable boxes, totes and 4 big trunks and 3 not stackable small objects. Everything was correctly measured and by email all dimensions were giving to Samir Shah of earth relocation. He gave me a quote that was about 100 dollars more than another shipping company. Samir was very good in making me comfortable with his company so I asked if he could match the price and I would use his company for shipping my goods to Belgium. And he did. On June 20, 2016, he emailed me the final invoice. There is a difference of not about 10 percent but 50 percent more! Cubic feet is now 346 and final quote 4,148,00 dollars(without all other expenses). After giving them all exact dimensions by email! It took almost 5 weeks before I even had the final quote, what I thought took very long after talking to him several times by phone during that time. On may 17,2016 he quoted me 2,750 dollars for 240 cubic feet. In the signing contract it also specify that the quotation could be about 10 percent more when they paletise it. What is fine.. The final invoice came in the email of June 20, 2016. As soon as I had the final invoice I called and emailed Samir. I told him I did not agree with the final invoice. The quotation was way tooooo far off. From that point on he was hard to communicate with, normally he answers very fast to emails, but not anymore after I disagreed. I told him how I felt ripped off. Because once they picked up my goods and got them to their warehouse, they had all control. He said that it was not a ripp off but they had 3 big palets, I am sure there are 3 palets, but that is not the point. His estimate is way too far off of the final invoice, after having all dimensions mailed to him. I did not send more goods out than what I had giving him in the list. I would not have done this shipment knowing how much more this would have cost me! In their final invoice it is also said under "Payment methods" that the goods will not be shipped before final payment has been received. I thought my goods were still at the warehouse and would not be shipped before we would have come to an agreement. My goods were not supposed to be shipped because I did not agree with the final balance. If not coming to an agreement, I would have made arrangements to have them picked up at their warehouse and use another shipping company. During my disagreement. He did ship out my goods without my knowledge and are now at this point "In hold" in Rotterdam. The agent in Holland is not permitted to release my goods until the balance is paid in full with earth relocation. This was a very slick move to get more money out of the shipment. That is why he was avoiding contact until the goods were already shipped. He contacted me back after I told Courtney more from earth relocation, that took care off all papers, that Samir needed to contact me. They do not follow their own contract rules. Quotation could be 10 percent more, my went up to 50 percent. They write in their final invoice that nothing will be shipped out until final balance is paid. My goods were shipped without agreement. All very false! This is a well-prepared rip off! It was interesting reading other reviews. Because I guess this is not the first time anymore the exact same procedure happened! This is the way they do business to get more money out of the deal. And they trick people by sending their goods out and then have them kept hostage at the destination side untill the much higher quote, which people did not agree to, is paid. I will keep you updated how this situation will be handled and end. I have told Samir to handle according their own contract rules. I think that would be fair and take some responsibility. I am willing to pay even 20 percent on top of their estimate. But not 50! If it ends in a possitive result. I will certainly let you know this as well. If the situation does not get resolved, I will be contacting better business bureau as well. The customer makes the decision to ship or not ship after knowing the final cost. Why did they ship out the goods while their own "Payment terms "Specify that nothing is shipped out until final balance is paid? There was no agreement made. For that amount!

Service cost: $4150