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$ 5584
International move average
12% less than market avg.
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65 reviews

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Edward Fitz
Oct 26, 2016
International move from , BC to , CA

Smooth relocation experience thanks to Earth Relocation.

I hardly ever post reviews to companies because of lack of time. But, I simply had to express my upmost gratitude to the guys at Earth Relocation and share my experience with everyone. I searched around for a company to facilitate my corporate move from Vancouver to Southern California. My company gave me a limited budget to work with and I expressed that to Samir when we first spoke. He was able to meet my budget and I was even able to cover my customs costs. All in all, all of my possessions arrived safely and on-time so I am very happy.

Service cost: $3400

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Sameh Wahba
Dec 11, 2020
International move from , DXB to Atlanta, GA

Terrible

I would highly discourage people from using Earth Relocation. They are unprofessional and have no sense of time. They provide vague answers and from reading some reviews it seems like they do it on purpose to make a few extra bucks here and there. My shipment has been in their warehouse for 3 weeks waiting delivery but they’re unable to give me a time on when it might arrive. Their answer is “soon”.

Move size: 4 Bedroom Home Service cost: $3000

Thumbnail photo by Sameh Wahba of Earth Relocation
Aaron Robinson
Dec 20, 2023

Everything they touch is damaged beyond repair

I have left a similar review with the Better Business Bureau. Earth Relocation was hired as the US partner in my international move. Many questions were asked about their capability and capacity. They gave assurances that they could meet my needs. However, every item that they packed was irreparably damaged. The final packing of many items once they arrived were atrocious. Literally 1 layer of saran wrap on fragile items. I am incredibly dismayed as these items are impossible to replace. Additionally, their numbering system was incomplete and inaccurate. Some items had question marks with numbers and some with multiple stickers which has led to missing boxes. All attempts to call them have been sent to voicemail and ignored. Their partners abroad are equally problematic. I have been trying to get a result for the last 160 days from any party involved. The quality of service, avoidance of contract terms, and their nominated insurers are incredibly poor. Furthermore, due to the incredible length of time this has been ongoing, I am unable to work with my credit card company to recoup anything.

Move size: Partial Move Service cost: $8000

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Marc
Jun 16, 2014
International move from , NY to , UK

Didn't honor neither time nor volume estimate.

I would like to explain my experience in detail since I think it may help other people decide not to work with this company. Long story short: nothing got broken in the move, which is good. The rest was all bad. Following is the whole story.
On December 2013 I moved from New York City to the UK, and my new company was reimbursing some money towards my move, so I decided to take some of what I had with me.
Earth Relocation contacted me after I filled in an online form detailing the list of items to move. In that initial estimate they counted 350 cubic feet (cft), and gave me a rate of $7 per cft. On top of that was the insurance (which I declined), and some other fixed costs, which other companies had as well. They also stated that transit time was 4-6 weeks.
Four other companies contacted me, all estimating around 300 cft but with higher rates. That made me decide for Earth Relocation, since I thought that $7/cft was a good deal.
They came to my apartment to have a more detailed estimate, and then they came up to 290 cft (that was closer to the other companies), but then the rate went up to $8.25. Now if you do the math:
 350 * 7 = $2450
290 * 8.25 = $2392.50
So less than $60 difference for a 60 cft difference! I pointed out to them that this seemed funny, and after negotiating we agreed that the rate would be of $7 per cft if it was over 300 cft, and that if it was below that (say 290) then I would pay only $2100, as if it was exactly 300 cft. I fought hard for this, because it seemed that they were trying to avoid to put that in writing. At the end I had to write it myself in the contract, before signing.
They came to my place and loaded everything, the whole process didn't last too long and was quite clean. I should say that they knew what they were doing. The only thing that bothered me is that they refused to tell me how much volume they were taking.
Things changed right after this. It took them 8 days (yes, 8) to tell me what the total volume had been: they had picked up the things on the 16th of December, and I got the invoice on the 24th. And guess what: the volume had gone up, back to 346 cft! So all that discussion about the different rates was bogus: they had a price in mind (about $2400) and the rest is confusion. But it was even "better" than that: the rate was not $7 as agreed, but $8.25!
I replied asking them correct it back to $7, and also asked about what payment options did they have. It took them 20 days (from the 25th of December to January 16) and me sending them several emails to "revise" that invoice. When I sent them a credit card authorization form, they charged me an extra 4.5% because of using the credit card, without warning me (it took them about a week, and some more emails and calls, to explain me that). I could have paid by other means, but they never replied the email where I asked about other ways to pay.
The company working with them in the UK delayed my delivery by about two weeks on top of that, because according to them they could not find someone going my way (my new location is less than 2h from London). They also wanted to charge me about $100 because they claimed that my goods were scanned at the port, but I never saw an invoice and
I guess that eventually they forgot that they had told this to me. Very unprofessional looking, to the point that the phone number that they list in their email signature is wrong.
At the end, it took Earth Relocation a total of 8 weeks and one day to deliver (remember that they promised 4-6 weeks?), and they told me that the increase of volume was due to "palletizing". I asked them why don't they include this potential increase in their estimate (we don't have awkwardly shaped objects that were being sent), but they told me that they cannot do that because they cannot foresee what this change will be (so they estimate it to be 0%, I guess).
All in all, lots of hidden costs, hard to reach (when discussing this issue, at the end they refused to pick up the phone).
Oh, after all the complaining they tried to offer me a $75 refund so that I did not write a bad review. When I reported to BBB they raised it to $100. I'm afraid that it was not enough. Hopefully this helps other people!

Service cost: $2500

S. Dasgupta
Mar 03, 2015
International move from , PA to , HA

Nightmare of my Life.

I had the worst ever moving experience with Earth Relocation when I moved from USA to India in Aug'14. Initially they were sweet enough to get my business,but then started the actual nightmare.
Night before my moving date, at 11.30pm I get to know that I have to pay $450 extra for non-availability of container! I had already agreed to pay close to $9,000(USD) for the transfer of my household goods. I had no choice than to pay as I had already booked my air tickets to India the day after and had no other option to go for any other packers.
Once I reached India,I had to follow-up for next 1.5 months just to know where my goods were and NEVER got any convincing answer!Only in 3rd week of Oct'14, I got to know that my goods had just started from USA and would reach India in Dec'14. I had to make several phone calls from India and write numerous mails to Samir and Alok to know the status,but always got inadequate replies.
It took more than 3.5 months for my goods to reach India which is normally a 6-8 weeks journey as claimed by the packers.
When the goods reached my home in India, saw several items were missing and many furniture were damaged. My 3 wardrobes came apart while unpacking as they had other heavy boxes/cartons filled inside them!! I have NEVER in my life have seen such un-professional packing of goods! Most amazing thing is that the wardrobes were initially packed empty at my residency in USA, but the packers re-packed them at the warehouse with heavy boxes.
Result - All 3 wardrobes were broken due to the heavy weight inside them !!
When I questioned Earth Relocation about this unusual and unprofessional packing, I am not getting any clear answers.
The insurance company is not willing to pay for the damages of my wardrobes as they were not professionally packed. I am now in a situation where I am suffering due to my WRONG choice of movers.e Earth Relocation and their non-committal attitude .
Recently during my ongoing Claims process, I got to know that Earth Relocation had altered my already signed insurance forms and had cut-off specific items from the inventory list( the wardrobes being one of them!) while sending the forms to the marine insurance company.
This is a clear case of BREACH OF TRUST with me and I have no other option than start a legal procedure against Earth Relocation now.
My only advice to everyone is that PLEASE AVOID THIS COMPANY(Earth Relocation) if you want your goods to reach safe and secure and you don't want to get cheated or pay huge for non-professional services from Earth Relocation!!

Service cost: $9000

Steven
Mar 05, 2015
International move from , NY to , UK

Earth Relocation: Happy Chappy.

I found Earth Relocation via Google. Their website looked professional which is always a nice start. I was glad to see that this professional website flowed over into professionalism and competence at their HQ. Over and above other move companies that I worked with Earth Relo were extremely kind and patient with me. They were more partners of the move, as opposed to 'some company' trying to make a buck. Something that I found was not common across all moving companies. They were great at communicating with me as I had a LOT of questions and I can't thank them enough for that. Samir the salesman that came to measure up my apartment was extremely polite and professional, too. The service was on time and I couldn't be happier with Earth Relo. Thank you Earth Relo if you're reading this. Much appreciated your excellence. Steve .

Service cost: $3000

Maria
May 21, 2015
International move from , NY to , MEX

Earth relocation.

I felt like I was in good hands.  I did lose 2 boxes and one box was worse for wear.  Things happen and overall the delivery people on both ends where very professional, they knew what they where doing.  When I needed clarification I contacted my salesperson /representative and things where taken  care of.   I called a lot because I was nervous, but they remained patient.   I did wait for my insurance check, but two calls later I had it in my account.  If I had to move again I would use this company even with the mishaps.  Thank you earth relocation for making my move possible.   
My friends recommended this company and I also will recommend them to anyone who asks for a mover.

Service cost: $7000

G. Poncet
Dec 29, 2015
International move from , PA to , FRA

Packing and invoicing issues.

We have two major complaints about the service we received from this moving company.

1)The packing and loading team was not very professional. They stuffed all of our hanging clothes, suits, coats etc. in boxes, when we were told that they would be carefully stored in special boxes. They damaged furniture, not taking any care during disassembly. They damaged the wooden stairs while taking furniture downstairs.

2)Their partner in France demanded a check (over 600 EUR) for port parking fees. They told us that they would provide us with all necessary documentation so that we could file a claim with French customs who we were responsible for the delay that required parking. This never happened. To this day we don't even have a receipt to show that expense, despite repeated requests.


All in all we are disappointed with our experience with Earth Relocation. Their office staff is friendly but the movers they work with are bottom of the line.

Service cost: $12000

Gina C
Apr 05, 2016
International move from , NJ to , QUI

Thumbs Up , Great Service and Reasonable Price!!

Thanks Courtney and Matt for your help to coordinate our move at short notice and helping us through. Your services were pretty good from start to end and the services received here in Mexico were also very smooth. Your assistance was also very helpful for us to get the Menaje de Casa from the Mexican Consulate in NYC. We are very happy to recommend your services to our friends who will be moving down the line.

Keep up the good work!!

Service cost: $8100

Lars Ebert
Jun 28, 2016
International move from , CA to , SWI

International move from San Diego to Switzerland.

We asked them to move some of our things (a two seater sofa, 10 boxes and an AC) from San Diego to Switzerland. They estimated 125 cubic feet, 2350USD and about 8 weeks for the move.


First the good part: Pickup was flawless. The movers were on time, friendly, quick and professional. I had a good feeling about the move. From there on it went down.


I got an email that the packed volume would be 168 cubic feet, an increase of almost 1000 USD - despite the fact that I sold the AC prior to the move and had less things to transport. In addition, the document had some shipping address in Germany, not Switzerland. Communication was difficult because no one seemed to bother reading my emails. Most of the times I did not get any answer at all, the answers I got indicated that my emails clearly were not read. After several emails I decided to call. The person I talked to was friendly and understanding, but told me that she couldn't decide anything or give me additional information, but that she would talk to her boss (Samir I guess) and he would come back to me. Which he didn't. In the meantime I paid the additional money, because I was told they would withhold my stuff and I would be charged for storage. So the entire game of ignoring my emails began again until I wrote a really angry email, which resulted in a rather unsatisfying answer, so I called again. After a longer discussion Samir figured out that indeed there was a miscalculation of the volume so he promised to refund me around 250$ which despite me writing several emails did not happen until now. And that is after almost 6 months.
In total the move took more than 3 month (!!) longer than I was told in the beginning. Instead of giving all the required paperwork in the beginning (customs etc.), I had the feeling to get additional forms every week. I for instance had to fill out a form that I take full responsibility for any parking violation they have to commit - with a 12.5 tons truck with trailer right in the middle of Zurich. Even when I told them that you can go to jail in Switzerland for false parking, they insisted.


To summarize:
The good:
- Pickup and delivery were quick and without problems
- All items arrives without damage
- Communication works very well - if they want something



The bad:
- Way more expensive than predicted
- Delivery took 3 months longer than expected
- If you want something from them, you are in a world of pain. They ignore your emails, they tell you whatever you want to hear on the phone and then still nothing happens, for everything you have to write 20 emails and call 5 times.


The ugly:
THEY OWE ME 250 Dollars AND IGNORE MY EMAILS.

I never wrote a review for anything before, but the communication policy of this company annoys me to the core. I am so tired of writing emails that end in the trash.

Service cost: $3000

Not showing 51 filtered reviews.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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Their address is 1001 Roosevelt Ave, Unit 4, Carteret, NJ, 07008, but movers usually cover a much larger area.

Company Notes

Earth Relocation is one of the fastest growing companies in the Household Goods Moving business. Earth Relocation provides excellent international packing & delivery services whether it is your regular household goods or high value items requiring professional packing/crating and handling such as Antique furniture, paintings, Grand Piano.

About the Business

Earth Relocation reviews and ratings online. Read authentic Earth Relocation complaints, testimonials and consumer reports online.

Licenses & Certificates for Earth Relocation

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Earth Relocation license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: 2479719
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Earth Relocation cost for international moves?

From 158 reviews of people moving from country to country, we concluded that the market average costs are around $6330 when moving internationally.

For Earth Relocation, we estimate that their average country to country moving costs will be around $5584, based on 51 international moving reviews.

This could mean that country to country moving services costs of Earth Relocation is cheaper with about 12% from the market average.

Note that these international moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like home size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from international movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Earth Relocation. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Earth Relocation - a professional company located in 1001 Roosevelt Ave, Unit 4, Carteret, NJ, 07008. Discover Carteret, New Jersey moving companies.

*MoveAdvisor may not be affiliated with Earth Relocation and the estimates may be provided from other professional movers in our network.

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