Duntara Moving & Storage

Very friendly and on time. My furniture was picked up on a Saturday and arrived at our house that Tuesday. Everything was delivered in the condition it was picked up. Mike kept me posted almost everyday as to were my delivery was and when it was expected to arrive. I was very happy with the customer service that I received and if I had any questions about my delivery I didn't have a problem calling the company and asking because of the such friendly service that I received.  I would recommend Duntara Moving & Storage to any of my friends that were moving in the near future.

Service cost: $1250

My name is Donna and I recently had to make a big move from Tucson AZ to Atlanta Georgia. Ok..This ia long but very true story, I was offered a high paying job in Atlanta GA that there was NO way I could turn down. I entered my information in a google search engien 4 companies got back in touch with me pretty quickly The first was Executive Movers and Storage out of Las Vegas.  ( I shold have know better than gamble with a company from Vegas Right? The sales rep Immediately calls me and gives me this AMAZING price of $1075.00 While all the rest were with in pennies of each other at around $2,500. I called Executive ( Charlie ) back and asked him how it was possible that he could charge me $1,400 less than the other 3. His reply "we charge by the cubic feet no the pounds. He kept asking for my credit card information This was on Wednesday August 1st,  and Before I gave that information I did look up their DPT number and thier there track record, It was not good thier license had been revoked, They were registed for insurance but showed none on the site. I don't know about you but I love to save moneym so I called Charle back and he told me they were part of the BBB and that they only had on claim and that it was settled in less than 24 hours, and I beleive everybody deserves a second chance. and I GAMBLED BIG TIME. I asked if he could assure me that after he swiped my credit information for the deposit of $269.00 that I would not be hit over the head with all kinds of extra charges. " I assure you that when my driver gets to your home your total will be $805.00 and not a penny more" 12 hours before my scheduled pick up, guess who calls? Yep you got it, the dispatch girl who says to me " I have to reschedule your pick up on of the trucks in our fleet broke down ( look them up they only have ONE truck. I explained to her that I was to start a high paying job on Thursday, her response in a nasty voice " Maam there are no promises in logistic's"  Monday is the best I can do. Now remember this phone call is just 12 hours before pick up on a weekend, I start searching and cannot find another company in that short of notice,  I was lucky enough to find Angelo of Duntart Moving In Fort Lauderdale. so It is about 6 pm and he starts trying to find me a truck, saying " I am going to work as hard as I can to get you driver" He finds me one, however I was out of the house when his call comes in.  and didn't look at my phone until later that night. I missed his call,  I call him back and leave a message that I want to go ahead and go with  his company,  Ssunay Morning and the other company calls to tell me " We have your drive in route" I already gave them a non refundable deposit, and the driver is on his wasy right? Wrong..It was a lie I let Angelo know that Executive already had a driver on his way. for an 8am pick up. and thanked him, At no point and time did he ever bad mouth the other company, He just said Ok I hope you have a good move and call me in the furture if you need a mover again,  8 am 9 10 11 noon NO driver, I called Charlie who will not responed to phone calls, or emails  I keep calling and everyone passes the buck, I spoke to Brittney, Steven, Brookly, cheryl. and the list goes on  Finally I get a call from the driver saying that he and his partner are on thier way,  but won't get there until 6pm they got  a late start. at 8 pm the movers show up They begin to load,  my husband did most of the loading, It's now 11pm everything is on the truck and the driver wants me to sign the inventory list and the price has gone up, 1,400 dollars. I don't know about you but that is a lot of money. I start my argument and he gets on the phone to call Charlie  He didn't answer, he never does. Im tierd so I write on the line above the signature " I WILL NOT PAY MORE THAT 805 PR CHARLIE" The drive didn't like but I didn't care.  and I ask when will you be deliver? he says "Oh I don't deliver I was called to make an emergency pick up and that you were top priorty,  I am an independant driver they pay me by the hour. Your stuff now goes back to Las Vegas were it will stay in a storage unit for 14 days or longer. and you will have to wait until they have a drive that has enough stuff to run to the east coast." Now I am beyond Pissed!! f I tried to call good old charle over and over, Nothing No calls NO emails. Today is August 20th 3 different has promised my stuff was on a truck headed my way, Then I get a phone call from customer service wanting to know how they did with my move, I asked her "what in the hell is wrong with you people?"  " You still have in a storage room" she puts me on hold and comes back and oh that is because you put a hold on it,"  I DID NO SUCH THING. IF CHARLIE WOULD HAVE BEEN HONEST FROM THE BEGINNING, I WOULD HAVE MY CLOTHES, DISHES AND MY OWN BED. NEEDLESS TO SAY DON'T GAMBLE WITH THIS COMPANY 3 WEEKS AND THEY STILL DO NOT HAVE MY STUFF ON A TRUCK, IT IS VERY SIMPLE, CALL ANGELO, AT DUNTARA, 5 DAYS AFTER MY MOVE ANGELO WAS KIND ENOUGH TO CALL ME AND SAY THAT HE WAS JUST CHECKING IN ON ME AND HOPED I HAD AN EASY MOVE, I TOLD HIM SOME OF THE STORY AND HE APOLOGIZED FOR THAT COMPANY. LIKE I SAID 3 WEEKS AND ANGELO STILL CHECKS IN WITH ME, PLEASE PLEASE CALL DUNTARA FOR ANY MOVE LOCAL OR LONG DISTANCE**ESPECIALLY ** LONG DISTANCE.  I AM A REAL CUSTOMER AND THIS NIGHTMARE REALLY DID HAPPEN, FEEL FREE TO EMAIL ME AT  heartsbreakaway1@yahoo.com"  and I will help you get in touch with Duntara Movers, SSSShhhheeeeewwwweeeee, Thanks for reading and I hope this will help you when looking for a good reliable moving company, Donna Robinson  .

Service cost: $2500

I just had a happy experience when I hired Duntara Moving and Storage to move belongings owned by a very close friend from Millville, New Jersey to Montverde, Florida. We had considered several companies until the phone call when I first spoke to a company representative by the name of Angelo. From the very first moment we spoke he made me feel like an old friend. When I told him we were seniors he reassured me by saing "I will treat this move like its my own." Angelo and his company lived up to that promise. Everything arrived in excellent shape and the guys on the truck carried everything in carefully. I highly recommend these guys and you when you call them, ask for Angelo, who has become a very good friend from what began as a business relationship. As a guy who has always dealt with the public I must say Duntara should be very proud of my new friend and a real pro, Agelo! Job well done!

Service cost: $1000

I hired this company to move my household goods from Orlando FL to Western Washington. The company assured me that the truck delivering my furniture would have the Duntara name on it. They told me they doon't contract out. I later (after the picked up my belongings) I dound out that was untrue. Fast forward to one day after the delivery window I was given, I callded adn the goods were still in storage at their South Florida storage facility. First they told me that it was leaving on the next truck out at the first of the week.. LIES. I called them every week for several weeks and got the same answer with an Im sorry this is happening but we can't find a carrier to make teh run to teh west coast. Long story shortened. it took about 2.5 months and threats to take them to court and complaints to the BEtter Business Bureau and another 3 weaks before my belongings were finally on the way  Once the  truck arrived, while unloading and verifing the items and numbers coming off the truck, several boxed did not have numbers on them. Later, after the truck left and I was unpacking, I dscovered a few boxes missing and a couple of items damaged. . Contacting the company and filing claim I the were willing to pay for the damaged items but refused the claim on the missing boxes because they had no record of them. To add insult to injury, the compensation for having my goods in storage for two months longer than they should have, I was given less than about 15% discount. All I can say is buyer be ware of this company!! I will never use this company again and recomend no one else use them either.

Service cost: $5590

They got my deposit and never showed the day of the move.$1993.00.I called the next day after a no show and told them to forget it ,I had hired another mover.Antonio then told me that I will have to forfeit my deposit of $1993.00.I have since Had the charges from my credit card reversed as this idiot of a salesman thought he could do a no show and just keep my deposit.I would not recommend this company to my worst enemy ! Wanted to be my Facebook friend as well.Not happening dude !

Service cost: $1993

I moved from New Jersey to Florida by American Moving & Storage Services a/k/a Duntara Moving & Storage..Do not under any circumstances use this company. They take your money after they demand double of what was quoted and run!! My furniture was either broken or missing when delivered. Not only that, but I was their first stop in the morning and my furniture was in the middle of the truck. They only found 2 items from a long list of missing items. It has now been 7 months since the move and my claim has not been resolved. I know now they had and have no intentions of resolving it. They have done nothing by lie to me the entire time. I have spent many weeks out of my time, with phone calls, emails, taking pictures, filling out claim forms. They delay handling your claim with their lies and actions hoping you would just go away. Your only resource is to get an attorney, which I am now doing. I also am filing a Complaint with the Federal Motor Carrier Safety Administration. I just don't understand how a company with so many bad reviews is still in business.

Service cost: $1111