David and Goliath Moving

I have moved locally and long distance many times. This was the worse move ever. They are an awful, unethical, unprofessional, unreliable company. Not one time did the movers show up with a David and Goliath moving truck. They tried to overcharge me when they picked up my furniture then tried to make me pay more than was originally agreed to at pick up. They took over a week to deliver my furniture for a 300 mile move only one state away, for which I was told would only take 2-3 days, and they never refunded me for an additional charge that shouldn't have been charged. They are the worse! Run away from this company. You will be sorry. They should be reported to the BBB and the Attorneys General.

Service cost: $1642

Beware of AAA Moving and Storage! From the beginning it was a mess. We planned to move from Chicago area to San Diego, California. My husband spoke to a man named David to get things started. Ever the sales man he made him feel like going through them would be the best move. Worst decision. We packed and called AAA a few times to adjust our inventory, we wanted to make sure we were accurate as could be to avoid any over charges. We have a 17 month old and another baby on the way, so hidden costs was something we did not want to deal with. Once the movers showed, they loaded the truck, and made the call to their boss to finish it up. Here's where it starts, the guy that loaded it even warned us that his boss was going to try and charge us more. Sure enough, $700.00 was added!! And for what?? My husband got on the phone with him and he could not explain why there was additional cost. Tried blaming it on extra square feet, nope, we were under. Then tried blaming our bikes?!? What? Then the guy hung up on my husband. Found out AAA contracted these people from the company David and Goliath. The worst customer service ever. We had to call Chris a manager from AAA to deal with this company they hired, because it absolutely did not seem right for us to do so. So finally they got to a number and my husband agrees to pay the full price then and there. ( in the contract it states pay deposit when they pick up, and final cost when delivered) so that was already breaking the contract by making us pay full price. They left with the truck and we left to drive across country. Then David and Goliath started calling and harassing us about an address that needed filled in. It was for the credit card information, and stated on the form to right an address IF DIFFERENT. Guess what it's not different!! But the kept calling and telling us it needed filled out, when their workers also told us not to fill that out. So we had to stop and pay money to get this form filled out when we are driving across country. Again this was David and Goliath hired by AAA. We called AAA to tell them what has been happening and they didn't seem to concerned. We arrive at our new home, we call to get an ETA of delivery. Found out they didn't ship our things until August 5th when they picked it up July 28. They held it hostage for what? So upset with this we call AAA AGAIN. They contact David and Goliath but nothing is done. Upon calling more I'm told 7-10 days. The stress of this made me sick because I'm pregnant and the way we were being treated was awful. My husband calls and speaks to a guy named Julius. He assure us that things will be taken care of and that it will be delivered, okay, when? So I call and Julius went on vacation so I speak to another manager named Jason. Who informs me my stuff should be there in two days, I'll get a call from someone. Two days go by. Nothing. Call back, get Julius, he explains to me that the Jason guy was filling in for him but he doesn't work that department ( previously when I called a girl told me Jason was above him, lies) so this Jason guy was reading notes off of something. So very very upset Julius tried his best to resolve the issue. The damage has been done. Our stuff finally arrived August 16. Many boxes smashed that had fragile wrote on them, scratches on tables, missing/stolen water dispenser for five gallon, I haven't even opens my boxes yet I'm so nervous. AAA Moving also states that there is a free 30 days storage, they didn't inform their contractors, when we mentioned it to them they looked shocked! When we told AAA about that they said "oh that's a problem they don't know". Overall, terrible, worse experience I've ever been through with a company/ies. I would never suggest AAA Moving and Storage, they contract people out who do not care about your belongings, only money.

Service cost: $2300

David and Goliath was subcontracted by Best Movers of America (another terrible company) to move my small shipment. They came over 7 hours late to pick up my shipment. Everything was wrapped nicely. I did not hear from them again until 13 days later when they scheduled my delivery. Again, the truck came over 7 hours later than the time they said they were coming. They subcontracted my shipment with another company (no markings on truck). My boxes were smashed, ripped open and my belongings were all over the truck. Some of the items in the boxes were missing. The items that were wrapped were no longer wrapped and there was damage to furniture. Pieces of furniture were missing. The driver was alone and said he needed help to unload the truck. He stood in the truck and watched me unload and carry the shipment into my apartment. I asked him to help me with the couch and he did. He complained the whole time and said he was losing money on this delivery. He told me I was lucky I didn't leave the shipment on a street corner in the Bronx.

Do not use this company. They are unprofessional and their customer service is rude.

Service cost: $1500

They originally quoted me about $1500 less than they charged me. Started nickle and diming me for steps to my apartment, etc. Told me my stuff would be here during the weekend, and then took several more days to actually show up. When it got it, most of it was broken. Glass from my tables, my really high quality wood desk (they just RIPPED the desk apart and it could not be repaired), ripped lights out of my headboard and left the wires exposed, damaged my couch, etc. To make matters worse, the people delivering my stuff called the man who moved it, and told them he SHOWED ME the broken glass and I was OK with it. YEAH RIGHT! He also said that I ran out the door to give him a tip, but he ASKED me for a tip. Since I didn't know the horrible job he did packing my stuff the wrong way, I gave him one. He boldface lied and probably still has a job. He should be fired immediately and I should not have paid over $3500 to have most of things broken.If I could give them a negative star rating, I would.

Service cost: $3600

This company is a complete SCAM. I wish I could leave zero stars

We signed a contract for a certain price. When the delivery driver arrived, there were hand written notes on the side of a contract with a different price. The driver refused to remove the items from the van without payment $1,000 higher than the original contract price - in cash.

I called the police department and they were well aware of this company.

Stay away whatever you do - you will either never see your stuff again or have to pay extra to see it.

Move size: 1 Bedroom Home Service cost: $1000

Avoid this company at all costs. After loading all your things they (a manager named Eli) will try to charge you more based off of something that you did not agree to with your contract (I went through APT moving). There also seems to be a lack of communication between management and the movers. I was told pick up would be on one day and they arrived the next. Delivery info was relayed day of & the movers showed up at 1 am. I'm also still waiting for my bike to be fixed even after repeatedly calling.

Move size: 1 Bedroom Home Service cost: $1100

If I could give zero stars I would. My items were picked up on July 30, a day late, and we were charged an additional $150 due to stairs ( contract violation #1). We were not given weight tickets (federal law violation) My items were delivered 3 days late and we were charged an additional $387.87 stating that we were overweight (contract violation #2). 27 of our items were missing, including many brand new items and several irreplaceable items. On September 15 a second shipment was delivered after we paid an additonal $200 (contract violation #3) Only 13 of our missing items were delivered that day, and several were broken. One box was not a box that we packed, but our belongings were inside so they apparently went through our belongings. We are still waiting for 14 items, copies of weight tickets that have never been provided despite repeated requests, and a refund for the extra that we were charged in violation of their contract. They now refuse to answer the phone when I call. I have left several messages and do not get a return call. The only time I am able to get through is if I call from a different phone and then I am placed on hold for an eternity, until the call is disconnected.

Move size: Partial Move Service cost: $3500