D & J Moving LLC

My wife Googled Moving Companies, and took calls for ones that would do two location pickups. I desperately wish she had researched them beforehand.
So they give us a "guesstimate quote", and like everyone else, it comes to $1,200 OVER the quote when they actually come. They did come, albeit 8 hours late, and with little to no warning.
Now, my family has been sleeping on the floor for TWO MONTHS. While, the business owner keeps saying that he has no control where the trucks go. He promises that our things will be on the next truck. Any updates, I have to call myself. Every week. NEVER USE D&J MOVING!!

Move size: 3 Bedroom Home Service cost: $6000

RUN AWAAAAY!! Don’t hire those thieves, liars, scammers and extortioners.

One of the worst experiences in my life, if not the worst. There is a good chance that you might live next door and you will get your stuff as planned, but if you are moving across states, they will promise you something then you will end up paying double that. If that is your only problem you are lucky, if anything goes wrong they will make you feel it is your mistake! They don’t take responsibility if anything goes wrong. They promised us to get our stuff on certain date and our stuff was almost a month late!! Yes, a month, not a day or a week. My wife and I almost gave up and we starting buying new stuff to move on with our life! The owner lied to my face saying that the movers tried to deliver and we didn’t pick up our phone, and now there is extra delivery fees. This was when I was calling them everyday to get a status on my delivery and their well trained in lying staff would say, your stuff is on the way, 2 more days, this went on for weeks.

The delivery came in Penske truck eventually!! Can you imagine, after all this.. A random guy came with my stuff demanding to pay all in cash and if I say no to whatever they are asking, they will take the truck and leave. They asked for 1000$ more than we agreed on… Yes, a lot of my things were missing/ damaged and I got other people boxes. No one called to even ask if I received some boxes by mistake or if I am missing anything.
Andrew and Jennifer, the most arrogant deceptive liars among their staff. You would tell them I need my stuff for my work, my son’s medications, etc. My delivery is weeks behind, they tell you give us another week, your stuff on the way.

Andrew was laughing at us while we are stressed, sleeping on the floor. I wish him nothing but to get fired for how he treats his customers. Jorde the guy who made the deal with us was another liar but was respectful and was understanding when we would get mad on the phone that our belongings are late.

Overall it is a horrible experience and I am taking legal action against them. Run away with your valuables, it values more to you than it is for them. They won’t take responsibility for anything; not even say we are sorry!

Move size: 2 Bedroom Home Service cost: $4500

DO NOT HIRE. Learn from me. I hired this company for a move from CA to NJ; told 14 to 21 business days still no things after 3 months, refusing to give me estimate or location of things.
D+ J moving LLC was hired to transport my goods from Visalia, Ca to Hoboken, NJ with an original pick up date of 6/15/18 with an estimated moving time of 12 to 21 business days. They have continued to not initiate my move as of the time I am writing this complaint on 9/18/18. The whole process from beginning until now has been a disaster. They were hired for a full service move. The truck came 3 days after we were initially quoted for pick up. They were unable to pack our goods so my wife had to do so with other friends as the movers were unable to even complete that task. That is only where the trouble began. I have been in contact with them and have been given the run around on the phone for months. I was told on two separate occasions that my things were in transit on a moving truck and both times told weeks after that they in fact were still in storage in California. The company is now to the point that they are refusing to give me an estimated date of delivery; refusing to supply me with the location of the goods to hire another company and withholding a copy of my bill of lading so I cannot file an insurance claim. They have been holding family hostage for months; refusing to return my goods; nor are they willing to work with me to put the job in capable hands. At this point I want my items returned my money refunded and any and all charges brought to this company.

Move size: 2 Bedroom Home Service cost: $3200

We contracted with D and J moving on July 16th to move from California to Florida with Richard. We paid all deposit timely and left California looking forward to seeing our stuff in 30 days. A NIGHTMARE occurred. We contacted them on August 16th with the new address and they said they will have everything to us in the next two weeks. Two weeks came and left. Over a month later after several phone calls and emails, we were told our items were still in California, our beds, living room, my daughter bed, our kitchen appliances, our clothes, our lives. The lied to us for a month and the lies continued. Another month passed and we still didn't have our items. More lies were being told to us and my daughter felt "homeless". Andrew avoided us and Richard lied to us. We received a promise from Richard and another lady that we would be compensated for the now 3 months of promises and lies. Then the said oh no we will not be compensating your again for the inconvenience. PLEASE PLEASE do not use them. I will be filing a lawsuit because this is wrong and I will do my best to ensure no one else have their lives be torched like this!

Move size: 2 Bedroom Home Service cost: $7000

I'll start by saying that everyone says "there are no good moving companies"..Well, D&J LLC takes this to another level. They win the award for worst company I have ever dealt with in my life.

If I could give them zero stars I would. DO NOT USE THIS COMPANY. They are a bunch of scammers, thieves, and their customer service is non-existent. They honestly act like they're doing you a favor to take your money and deliver you shards of your belongings..assuming you actually receive it at some point. They DNGAF about you once they get your deposit.

I hired them because their agent, Jorde Hosang, was very responsive. I have to say, he was the only not-terrible part of this whole experience.

Long story short, they BROKE or LOST absolutely everything I own, including completely shattering my flat screen TV that they charged me to pack on my behalf. The corners of all my furniture is chipped, dented or broken. They were the most expensive estimate I got by a long shot, but due to Jorde's responsiveness I chose to book with them.

They ended up charging me double my original quote (so double the already expensive quote I got) when you consider all their misc add-on fees (or bribes in this case). They also conveniently "lost" the one box they packed for me (by the way, they insisted on consolidating some smaller items, charged me for a wardrobe box and tape. Therefore they knew the exact contents of this box), which included my new Dyson vacuum, some antique silver, a couple framed pieces of artwork, a small rug and a paper shredder.

I should have listened to the negative reviews..I'm kicking myself for using these guys, and more so for trusting them when they said that "the negative reviews are only because of the fires in California, which caused a backlog in our warehouse. But we can assure you that everything is OK now"..that's complete BS. Also, double check the positive reviews - the "authors" have written a myriad of super-positive reviews for a ton of moving companies. They're either bot-generated, or people that are paid to write fake reviews.

I'm now dealing with a 3rd party for the claims on my stuff because that's what they're insisting I do. D & J LLC. does not care about their customers, and they act like they're doing you a favor to take your money and break/lose your stuff. Oh, and they insist on taking cash at the end, and won't start unloading the stuff until you pay them. So you have no clue that everything is broken/stolen until they're paid in full.

AWFUL COMPANY. AWFUL PEOPLE.

I'll make an update to this review if they do anything to make this right. But as of now, I would have honestly been better off to sell my stuff for pennies on the dollar and re-buy it in my new location - at least then I wouldn't have had the financial cost and stress/angst of dealing with these people.

RUN AWAY. Literally, book with ANY OTHER MOVING COMPANY.

Move size: Studio Service cost: $2700