Crown Van Lines

My parents were trying to retire and they asked me and my brothers to help them with the move. They were going from New Jersey down to South Carolina. I wanted them to be assured that we would handle everything so I looked around and was bombarded with numerous phone calls and emails so I looked into all of them and found this company and they have the BBB accreditation and it was a plus to know that I wasn't going to get scammed by a broker or someone of that nature. Their price was good and their service was outstanding.

Service cost: $1200

When my sons dad was offered a new job in Connecticut we had to find a moving service and fast. He contacted Crown Van Lines and they were so excellent! They were so professional and organized compared to other moving companies. They labeled and packaged everything and NOTHING was damaged at all. They are very organized and tagged everything so we had no guess work when unpacking our goods. They set up everything at the new apartment, furniture and all. We just had to unpack some boxes, which was a breeze because how great they packed everything. The movers were excellent as a team and are so professional and pleasant.  Super fantastic, very professional service for a little over $2000. Was so worth it to us! I would definitely use them again in the future if we ever have to move again.         .

Service cost: $2100

I have moved multiple times in my life and this Last time I used Crown Van Lines and it was the best ever! The amazing crew showed up on time and was ready to go as soon as they got there. They were fast but not cares about packing the boxes. They really cared about each item so all my stuff would fit but also protected. This is probably the best moving service I have used in a long time. Excellent consumer service and rates. I decided to use them for a move I was making. We agreed on a reasonable price and I had them stop by my place to pick up the stuff. They ere very professional about how they did it and no objects were broken during transit. I would recommend this if you like fast service, reasonable rates, and friendly personnel.

Service cost: $2100

For around $2000, this has been the best moving service I've ever used. The pickup was very prompt, and they even followed some specific instructions that I felt I needed to leave. My son was in school at the time and I still needed to tit up some things with my old job before moving to a new one, so I wanted some boxes to be left alone. Just as I requested, those boxes weren't taken which I am quite grateful for. As for what was transported, the fragile items (especially my wife and daughters mirrors and things) weren't damaged in the slightest. Delivery was prompt and they arrived around the same time we did, as I wanted. This has been spectacular service. I would most certainly refer this company to a friend. .

Service cost: $2100

Very very very very very very worst movers with unprofessional team.
I hold of to write this review for sometime because I was waiting for some response on my issues and claim for damages. But did not get any proper response for my issues somehow got my claim after long struggle.

I ONLY have issues to say about the move. I could not see anything positive with this unprofessional team

To start with, Estimate provided by them was a cheap trick to pull me for the business. In spite of repeated request (I also sent photos of all big items in my house) to check all the items and provide a nearest estimate, they did not even care about it. They just increased few dollars every time and told me that everything is good. So I thought only a little difference would be there in the amount when they come for pickup as I already provided information on all big items in my house and only number of boxes will differ.
They did not come on the date mentioned for pickup… also no one did not care to inform me that they will be coming next day. I had to call repeatedly to know this. Also people who attend the call was less caring.
Moreover I was told to provide a non refundable deposit before the move which I didn’t realize was a trap until the movers came to my house for pickup. The estimate they provided me was $2200.. But what they charged finally was $5300.. How this much difference would come even after I providing all the big items on my house. They really made me frustrate to the core
Packing was not good and they did not assemble any disassembled items on delivery. Then we had to fix everything one by one. Then why I need to pay for unpacking ?
Another mover came to my home, checked all the items carefully and gave me an estimate of 4700 including my car moving. But because of this company's wrong estimate and last minute threatening I had to pay around 6100 including my Car. Total waste of money and I was kept in tension and frustration until last moment. I was attracted by the low rates provided which I realized is a cheating.

Also they told me that I need to pay initial deposit through check, then next payment of some amount while pickup through credit card and remaining while delivery as cash or card. But this was not correct. The driver who came during pickup literally threatened me that only if I give cash he will pick the items. Since that was my last day in that place I had to accept for everything that company people told (basically threatened). So I had to lend money and got cash to give it to the driver because I did not plan for it. I thought I can make card payment.
When I called them that day asking them to help with this credit card payment no one took responsibility of helping me. The person who gave me estimate and got me in to this trap also did not do any help for me.
Totally unprofessional people involved in my move and made it a very very worst experience

Don't believe if anyone review says this company's move was best - it might be their own review to promote them.

Also for delivery date I had to call repeatedly to know when they are coming and that was also one day late
Totally it was a very worst move and nothing was done as promised . Also many items damaged and lost a expensive head phone

I got my claim for damaged items after 10 months after repeated calling and emails. If you try to call them 100 times they will pick once and pretend as if they are very busy and make you wait, also not respond with patience.

Service cost: $5300

Despite The chaos of all the stuff we had to packe, we were so impressed by the hard work from everybody that worked with us from Crown Van Lines. they took care of us, they were ready and excited for us, very helpful and friendly, they took very good care of our stuff, were very graceful and had great manners. The entire experience only cost us about 2100 bucks, and we did no lifting, which was great because of my back and how terrible it is. If we ever move again (I pray not any time soon) we're definitely going to call Crown Van Lines again.

Service cost: $2166