Cross Country Relocation Inc

I wish could give 0 stars. We were quoted one price by Peter and when movers arrived, we were told the quote did not even begin to cover the cost of our move. Since our former house was closing, we had no choice but to pay over double the original quote. Many boxes arrived totally smashed. Wheel on compressor broken. 6' ladder and 2 wheel dolly did not make it to our new house. Not sure yet wat else is missing. DO NOT USE THIS COMPANY IF YOU VALUE YOUR MONEY AND PROPERTY!

Move size: 2 Bedroom Home Service cost: $7000

DO NOT use this company. Was quoted around $2800 for around 700 cuft. Come moving day they loaded my stuff and then charged me $5800 saying I was over 1000 cuft more than the quote. I knew I would be charged a little more because Some bixes were added, but at most was 300 cuft not over 1000. When called about it their response is we'll bring it back to you. Very beligerent and unprofessional. When the truck finally arrived for delivery I was out of town on emergency snd my daughter was there for delivery. Most if it was to be left in garage. However, they were supposed to put dining room table together. They could not find the bolts for table and told my daughter they had left them with me. That was not true. The garage looks like they jusy threw everything off truck into garage. Big boxes on top of small boxes, heavy boxes on top of lighter boxes. Haven't finished checking everything but the headboard has a horrible crease across the learher that wasn't there before and the elrctric fireplace has a corner destroyed by the move. Got no satisfaction from company and was actually hung up on once when talking with them. I served in the Navy for 20 years and have been moved many times and this was by far the worst moving company I have ever dealt with. Would not recommend them to my worst enemy.

Move size: 2 Bedroom Home Service cost: $5800

Hired these movers, received a written quote for approx. $4,000. Movers showed up, loaded the truck, headed to Kanasas from California. My quote included a refrigerator, which I decided to leave behind. According to them my stuff needed to be packed differently. This meant I had MAYBE 10 extra boxes than what was on the quote. That was the only difference. REMOVE refridgerator, add 10 boxes. Once everything was loaded they announced my bill was now over $8,000!!! DOUBLE..... RIP OFF. DO NOT DO BUSINESS WITH THESE PEOPLE. They picked up my stuff on December 9, 2020 and today is January 3, 2021, my stuff is still not here. The owner Peter refuses to take my calls or call me back....SCAM

Move size: 2 Bedroom Home Service cost: $8400

My contact person was Peter Smith who very smoothly sold me a bag of lies . I was quoted $1409 for my move . When movers showed up and walked the house they said it would be an additional $1700. I had not added any items to the list on my estimate, I was very careful to make sure the estimated list matched exactly the items to be taken. Movers said no way and I had to pay . I had to leave a lot of items behind . Eventually they took less items and charged me $488 more. Rip Off!!!!

My items were to be delivered in 2 days according to Peter Smith , however I did not get items until 6 days later . My family and I had to sleep on the floor until we we purchased air mattresses. Once my furniture arrived many items broken and boxes missing . I could go on and on but Just

do not use this company.

Move size: 2 Bedroom Home Service cost: $1897

Total bait and switch broker. Peter built confidence and trust and then disappeared when things went wrong. We were quoted around $6,000 for our move, once all our items were on the rented budget truck, they told us it was more than expected and the total was $13,200. We did end up getting our things, which I am thankful for, but the company that delivered our items (different than Cross Country Relocation) said the movers did a terrible job moving our stuff and they would never work with them again. I'm ashamed I missed the reviews here and fell for it. Do not use this company.

Move size: 3 Bedroom Home Service cost: $13200

Took the time to count every item I was moving. Called 3 times with exact item counts so I was prepared for the amount as they state it is an estimate. Was quoted $4500. When they showed up and “weighed” the items my new total was $7000... after leaving some items at my old home.

Asked Peter specifically how long these typically take, 3-5 days in good weather, 7-10 days in bad weather... today is 21 days and I have no idea where my items are.

Yes a Uhaul from CA to TX was expensive however I am kicking myself for using this company. I have called dispatch 2-3 times a week for 3 weeks now just to be told that my items are being loaded onto the truck... lies. Today’s update... they are in Texas ... like I believe them. Per the contract they have 21 business days... didn’t realize truckers only worked Monday- Friday but whatever. I read wonderful reviews before using this company but now horror stories are coming out.

I’m scared to see if my items ever actually show up. And if they do what condition will they be in. I will update review once my items show up. If they do ha ha!

Consumer Beware!!

Move size: 3 Bedroom Home Service cost: $7000

Bait and Switch moving broker. I wish I would have done more homework with this company, they're horrible. I told them I had a completely full 27x9x9 storage unit and Peter quoted me around $11K for a cross country move. I signed their quote, gave a deposit and they came to pick up my items. During the transfer "Tomer" said he would have a final price after they inventoried everything. I told him I had a price and they new the exact dimensions of the storage unit so the price should be accurate already. After loading all of our items into the truck and DRIVING OFF...Tomer flagged me down as we were leaving and said he had the new price, $21K. I told them to turn the trucks around and bring my stuff back. The "Boss" who refused to give me his name told me on the phone I could come pick up my stuff in Santa Barbara, that he wasn't bring it back. They lowered the price to $17K.... this was a complete bait and switch move where they hold your property hostage until you pay. And they want payment in cash or postal money orders so you have no recourse. They moved our arrival date multiple times, we flew out to the house as they said the property would be there next day. The truck didn't show up for another 5 days, we had to sleep on the floor of an empty house. They also told us the semi couldn't make it to our house, so they charged me another $1,500 cash to move everything into two smaller trucks for delivery. All they do it broker out their jobs, they only own one truck. Look them up on the DOT website. HORRIBLE! DON'T USE!

I doubt the 5 start reviews are even real people. Look at the other reviews where the same thing happened to other's, I wish I would have read the reviews better instead of just looking at the star rating! I filed a complaint with DOT as this seems to be a common issue with rouge movers.

Move size: 4+ Bedroom Home Service cost: $16800