Champion Movers

HORRIBLE experience! Started off being over 3 hours late at pickup, although every time I called they said they were on the way. This meant they didn't get started driving until the following day. They assured me I'd still get my stuff the following day since that date was what the move was based on and I could have had them pick everything up a day early if they thought there would be delays.

Day 2, they notify me they are about half way (seemed to be good timing) around 11:30am so should arrive by 4pm. I ask if they have plastic to lay down and they said no, so I had to go buy plastic from Home Depot. I was told I would be reimbursed, but no response after I sent the receipt. At 4:30 I call the driver and they say they hit traffic and are still a few hours away but will still make it by 7pm. 6:30-they say it's too late and will have to come in the morning!! We were upset because we literally had NOTHING our 1st night in the house, slept on the floor etc...

Day 3, I'm thinking, okay they are here just need to drive to the house. I message them around 9am and they say they are 2 hours away!!!! WHAT?!!! Finally arrive at 11:30 and sit in the truck for 1/2 hour. Only 1 of the 2 wore a mask, and that one I assume to have been sick (maybe the cause for the delay on Saturday?) because he was in the bathroom over a half hour (didn't ask to use it) and I kept catching him sitting down on OUR furniture throughout the day!

When unloading I noticed they had boxed some loose items from our storage, and none of it was packed with any packing material and a few things were broke (glass, an air purifier). Also we had several other broken items: ripped upholstery, broken wooden support for a bed, hole in a bed drawer....the list goes on. Plus they did not wear gloves so all of our white furniture was black and filthy! I also had to yell "STOP" when they were unloading from the truck, as a long glass dresser top was sliding out of a packing blanket and about to snap if they kept tipping the dresser it was on. If I had not been watching, that would have been in pieces.

Before the final items were unloaded they requested the remaining balance (this was supposed to be calculated based on time spent and they had incorrect numbers and did not take off my upfront deposit). Why is there not someone in the office to handle this? I would think most moving happens on weekends and the drivers/movers should not be the ones doing the accounting. They had also told me on their drive up that I needed to have exact cash or a cashier's check. This was not relayed when I arranged the move. How was I supposed to have exact payment when it's based on how much time it was going to take them??

Overall, everything that could go wrong, did and we would never recommend this company to anyone! We've gone through a 3rd party settlement company who wants to offer us pennies (almost literally) for the damages, however the company has not responded and we have not received our measly check.

So it is my mission to make sure no one else has to experience what we did during an already stressful time!

Move size: 4 Bedroom Home Service cost: $3200

Champion Movers arrived in Las Vegas on schedule 4/7/21 to load truck, called to give me anticipated date of delivery to Chicago of 4/14/21. A few confirmation calls and updates--this is where everything took an awful turn. Arrogant driver of truck arrived on time thinking he was a prize to woman. My 16 year old daugher and i were shocked at how unprofessional he was while he was saying "this is my job, i've been doing this a long time and kept referring to the other men we were waiting on as "his guys". Well, "his guys" never showed up. Driver suggested we reschedule for 3 days later. That was unacceptable as we had slept the last 2 nights in a hotel and i had to begin my job 3 days later. He said "know anyone who can help us move you". So, I called my maintenance man at my complex along with my ex husband and his 16 year old son, my daughter-together, we moved everything into my 2nd story apartment. The driver did put 4 screws in my kitchen table & headboard, which later had to be redone before asking me for a tip! I had taken $200 out to tip what should have been the 4 professional-,even gave driver $20 as an insult and divided up the rest between my family of movers, as my family was unloading the truck he painstakingly folded his moving blankets.---Unpacking, at least 3 boxes and the table top for my outdoor table were no where to be found. The set is not usable with only a pedistal and benches. Filled out the insurance company CSIPROS forms--which btw is .60cents per pound--not per dollar as i had thought---claim denied. I have moved cross country twice now for a total of 5 moves and Champion Movers are by far the absolute worst movers I have dealt with. I so wish my other 2 movers had the availability I needed - but makes sense why Champion Movers schedule was wide open. Pay more, wait longer just do not make the same mistake---STAY FAR AWAY FROM CHAMPION MOVERS

Move size: 1 Bedroom Home Service cost: $4500