Certified Relocations

I would not recommend this company to my enemies. By this company being based in New York they knew that I would have the time to run back-and-forth for my lawsuit certified relocations gave me the runaround for months gave my lawyer at the runaround for months beware of this company they will take you through a living nightmare. They damage my furniture lost parts to my bedroom set and then refuse to answer my calls. This company never gave me Satisfaction. Beware BEWARE.

Move size: 3 Bedroom Home Service cost: $2837

I got a bid from Certified Relocations via internet and went with them for the price. BIG BIG BIG mistake. First, they showed up 2 hours late the day of the move.  Next, they hired people off of Craigs list to help with the move and these people didn't know how to pack.  I have thousands of dollars worth of damaged items including dented washer and dryer, stained and scratched furniture. broken dishes, etc.  Also they are supposed to put together what they take apart and they did not because they didn't know how. On arrival they didn't do things in order and left things all over the house, they should have done furniture first and then put boxes on top of furniture, etc and they didn't do that. I cannot put into words how terrible this company is. I will be reporting them to the BBB for sure. DO NOT USE THIS COMPANY.

Service cost: $9700

I was concerned with the below reviews but I spoke with the owner and she told me that they are fake, made up from a couple ex employees trying to destroy her company, glad I listened to her. She was so sweet and here's my story. I used Certified Relocations for my move from CT to NY. They did a fantastic job packing and the workers worked so hard I was very impressed. They were also very kind to me and my little son. I received my delivery the next day. I was very happy with their services I would absolutely use them again and recommend them to anyone.

Service cost: $4500

Never, ever again. They missed first pick-up day which was a disaster as my son waited 6hrs with no call while I was in a plane flying to new location - we missed the second date & finally connected the 3rd time. When items were delivered the boxes were crushed; not numbered and cash was the only option to pay (I had been pre-warned) One piece of furniture was totally smashed - the drawers were intact but the frame was in pieces - it was a special design and not replaceable. My heavy crystal bowl was carefully packed and marked fragile yet it was cracked & chipped. The ladle of an antique set was broken and more. Finally, I did "not" read the fine print - the replacement value is only good for furniture and is $.60 per pound so they've calculated claim value at $54.00. Since I packed myself, none of the other items are covered. Not covering things I packed myself would be understandable if everything had not been delivered as if a piano or safe had been on top of the boxes crushing most of them.

Service cost: $4000

After being over thirty days late my things arrived. I am missing 2 boxes,1 sofa , 1 chair I now have 2 broken lamps , 1 broken table, 2 china closets that have damaged bottoms from being moved with a hand truck instead of a furniture dolly,  2 boxes of chine completely smashed every dish bowl and cup broken even my ironing board is bent. ( I don't know how they managed that.) I still have about 10 boxes to open but its not looking good since they also look crushed and torn. This company is very unprofessional and should never be used.They must be stopped. So please pass this on. One more thing they don't have regular employees but hire them from CraigsList when they get in to town for loading and unloading so you don't who your letting into your home.    .

Service cost: $2116

Beware! Do not use this company! They are the worst company I have ever dealt with and I have moved a lot they promise you one thing and never follow through, they never return phone calls, you will get a different answer from every person you talk to there. The owner of the company is the worst scammer ever! Claims he wants to help you and do the best for you, but in turn never follows through. Does not answer his phone and never returns phone calls. Tells you specific dates of arrival and then you never hear from him when your shipment never left! Do yourself a favor, avoid this company!! They are full of BS! You would not believe the stories I have heard from different people from this company, the excuses are overwhelming! They do not even deserve 1/2 a star, they deserve a negative star!

Update from Oct 15, 2012: Beware of this company! They are scammers! I am still fighting with their anthem ins. Claim co. Now they claim they do not handle arbitration certified relocations ruined all my furniture, all of my boxes were delivered damaged it looks like they left all of my belongings outside in the rain, my king mattress is destroyed they are not compensating me for anything! They suck! Do not use them, you will regret it.

Service cost: $4000

Check other sites for additional ratings. Check # of time license revoked. John in sales has excellent phone skills and is very reassuring ..Until pick up time. John then has nothing to do with all the changes and problems. He then lies, does not return calls and blames dispatch. Promises of same day delivery on a small job, turn into 4 days without furniture and clothing. Had to buy cloths for new job, because I had no idea when I would get my items! Every day was full of stress not getting the truth or return calls. You should spend a little more for a company that does what they say. Things were unloaded at the warehouse and damaged. ABSOLUTELY DO NOT RECOMMEND !!

Service cost: $1468

Out standing experience after getting helpful support with Certified Relocations in Rochelle company in Park, NJ . It was an absolute pleasure to work with this company. Every one from the moving coordinator to the actual movers were smart and courteous from the start until our move was completed.This company was extremely helpful during my move in various ways. Their customer service department was very responsive and courteous from the first time I called in until my move was completed.I can't imagine the last time I was so comfortable with moving. My things arrived in a timely manor and they even set up my furniture for me.This was the smoothest relocation I have had by far. Great job Statewide and thank you!They are amazing. So I truly recommend their services.

Service cost: $10000

Long distance movers BEWARE of this company
They must have damaged my furniture moving it from one truck to another. Not only did they damage my furniture they also miss placed parts . Certified relocations did not answer my calls which I called several times to get some satisfaction. By there Base being in New York I would have to fly back to New York to sue them . This company is very unprofessional I would not recommend it to my worst enemy . They ignored letters from my lawyer because they knew I would have to come back and forth to New York in order to pursue them.this is my honest opinion and facts of what happened to my family.

Move size: 3 Bedroom Home Service cost: $2837