Belmont Moving and Storage

Moving damage

Don’t use they don’t know how to quote the job price change 4 times

No returns phone calls they sub to fly by night company’s that damage goods in front of you and or end to cover it up hold load for over a month from delivery date delivery driver showed us damage from storage company The delivery driver felt bad because all he did was deliver the other company loaded the truck.

So don’t use

Worst company and moving experience ever

My experience with Belmont Moving and their subcontractor Takoma Movers was horrible from start to finish.

The end price was 4x what I was quoted, with a clearly underestimated quote. People at both companies did not return phone calls, texts, or emails. Two people actually blocked my number immediately after my items were finally delievered. I received NO copies of any paperwork, even after repeated requests. I had to argue for 3.5 weeks to get a receipt- something that is a standard operating procedure for any business around the world. What I finally received was a picture of a previous bill with "paid in full, zero balance" hand written across it. Employees of Blemont were extremely rude and one refused to identify herself, even after repeated requests. My delivery time was not honored, and their story of what they were required to do with deliveries changed several times. I didn't have delivery of my items until after I filed a police report because they wouldn't tell me where my items were nor when they would be delivered. When they were delivered, it was at 9 p.m and it was dark, so it was impossible to see in the items in a dark storage unit. When I could see them, the…

Scammers grossly under quoted me to over charge. They caused my largest financial setback to date. DO NOT believe a word Waylon Glenn, Billy Joseph or the woman in the customer complaints department. Not Bbb accredited, no verifiable EIN online, No verifiable owner online. File a 3949 with the IRS for justice and contact department of transportation.

DO NOT USE Belmont Moving and Storage. They are not a real Moving company. THEY ARE ONLY A MOVING BROKER. They have no idea how many items you have and do not have any agreement with a Moving company until they whore it out to the cheapest. The cheapest uses a U HAUL not a Moving Van. Don't know how Brian at Belmont can sleep at night. He assured me that the move would go smooth for my 84 year old mother and disabled sister. It's been 2 weeks and everything they own has not been delivered. Once Belmont gers your money they do not answer your calls. It is costing my 84 year mother 3K more than Brian quoted. Belmont and Brian are nothing more than common criminals. If anyone has had a similar experience file a DOT complaint, call the FBI and the local police.

Horrible

Scam. Like the worst one I’ve ever experienced. Bait n switch. Incorrect filling out of items (even though I gave a description), false pick up times, stolen and damaged items, no one answers the calls, insurance is the same as the quote or .60 cents per pound (not that you will have ur claim answered) is included. Drop off is whenever. They move and destroy you stuff to different moving companies. Awful. It’s a scam and has been reported to the authorities.

Scam Artists

Total Scam. Stealing and lying our entire move. 70 days no delivery and no reply. Took 100% of our money. Filed police report, BBB, DOT and Attorney General. DO NOT USE. https://original.newsbreak.com/@bridget-mulroy-1592364/2848822687755-nj-scam-gone-bad-fbi-wanted-men-target-the-wrong-couple

terrible company

my furniture got picked up on the 5th and I still don't have it, they don't even reply to my emails or calls.

Absolutely terrible - DO NOT USE

0 STARS!!! If I could use a time machine to go back in time and NOT hire this company I would. First off, I was never told my things would take about 2 weeks to arrive, but by the point they told me that, I was only days out from moving, so I just thought it would be fine. It ended up taking them about 6-7 weeks to deliver my things.Throughout these weeks, anytime I would call and ask for an update, NO ONE would give me a direct answer. I honestly thought about filing a police report because all of my stuff was just gone. After I finally got my stuff, I noticed multiple pieces of furniture were chipped, desk chair wheel had been broken and my mattress was covered in dirt. But I was so damn tired of dealing with this absolute hell of a company, I just decided to get over it and move on from this experience. Today, I go to turn on my $500 recently purchased TV (which they charged me an extra $100 to box up) and it is broken. It’s clear something smashed the screen. So I paid an extra $100 for them to “protect” my TV only for them to ruin it. I am so furious I spent almost $3000 for them to break my belongings and generally just not give a crap about me as a customer through this…

HORRIBLE COMPANY & EXPERIENCE

This situation is one that I never expected myself to be in. I will list names to educate others & provide a realistic experience. I used Belmont Moving & Storage (Broker) to move my things from Michigan to Georgia. They used a bogus/scam 3rd party mover (Carrier), MTR Transportation. I have not seen my belongings since 7/24/22. It is 9/27/22. The situation as it stands today is Belmont (Deon from CS) informed me on September 19th that the Carrier, told them my items were missing and/or stolen & that I needed to file a police report. I have been asking for the situation in writing for 2 weeks & never received a full-report from them nor all the information they have on the Carrier. I want to be clear, this truck they loaded was my entire home; bedrooms, kitchen, bathrooms, all of my clothes, my daughters clothes. EVERYTHING is gone. Up until this point, I have called their customer service department asking for updates & all I was told was there has been a delay & they have no updates. I spoke to Molly & Bruce originally who have a "lacks' daisy/non-chalant" attitudes. Their CSR Dept (Colleen) said the carrier legally has up to 30 business-days to deliver the items & after 30…

This place is a 100% scam

Took my 700$ deposit. NEVRR CAME. Ever! Told me the truck broke down on the day of pick up at the PICK UP TIME! Cancelled and refused to pay deposit back. Taking to court! Pay attention to contract the date they verbally say isn’t what you sign. Also, they don’t tell you that they will come after the signed dates. Totally dishonored my contract and costed me thousands and told me we aren’t giving your deposit back

Huge Regret

It is hard to express how much I regret using Belmont. All of the horror stories are true. The booking process was seamless. They were responsive, gave me a great quote, and made me feel like I would be taken care of. This couldn't have been further from the truth. When the movers got there they claimed that the cubic footage of my belongings was nearly double what I'd been quoted. Of course, this is possible since the "binding estimate" provided by Belmont is binding on the COST PER CUBIC FOOT, NOT the volume. They do not stand by their volume estimate at all. Further, they matched me with a company who has an "F" rating with the better business bureau. This company, Moving Forward Express, arrived a day late, attempted to enforce terms that differed from those provided by Belmont, and failed to provide me with a legible contract, inventory, or bill of lading during the month they had my belongings (after being told it would typically come in 10-14 days). Throughout this, Belmont was extremely difficult to reach and noted there was nothing they could do without the bill of lading. DO NOT USE THIS COMPANY or frankly any company whose estimate isn't truly binding. It will always…

DON'T DO IT!!!

First they pulled the bait and switch bull s**t, then after telling me they do "everything" and the estimate includes everything, which was 100% untrue, I had to disassemble and pack all my own furniture, then they openly told me my belongings were going into a storage unit until they have enough business to fill a truck ( initially I had to give them a huge deposit within a few hours to save the last spot). Then they didn't dispatch my stuff until the day after my expected delivery date saying 5-6 days for delivery, 5 days later they told me they would be there that nite, then when they didn't show, they said they thought I was their 1st stop, but I was their 2nd stop so they won't show until the next day between 12-5! When no one showed at 5p I called and all of a sudden he had 4 other houses before mine and now his truck broke down and no one called to verify if their trailer would fit in my parking lot so they tried to say I would have to pay extra for a truck rental to get my belongings! Then they pushed the delivery another day ( I gave up on hearing the excuses by then). So still don't have my stuff. New Town,newjob, new apartment and no belongings. And they increased my…

SCAM! DO NOT USE! THEY TOOK OUR DEPOSIT MONEY AND WOULDN'T REFUND IT AFTER THEY COULDN'T MOVE US IN TIME. VERY UNPROFESSIONAL UNETHICAL FRAUDULENT AND DECEPTIVE COMPANY!

DISHONEST FRAUDSTERS!

They claimed our property would be stored in one of their “affiliate storage facilities” that they have all throughout the US, so that when we were settled, we could have it delivered within days. This is a LIE. They have no such storage. We would have arrived at our destination only to discover that our stuff was in the third party contracted trucking company’s storage…1500 miles away from us!! After refusing to let them drive off with our stuff to God knows where, they are now refusing to return our $1500 deposit. I can only guess at the misery had we allowed them to go ahead and move our stuff to NJ….I imagine they would have held it ransom for more money! They do. OT have a fleet of trucks or movers…they contract this out as to dodge responsibility. They have been sued in court in FL and lost! RED FLAG! They should be put out of business.

Belmont Moving & Storage is scam, the worst moving company in the U.S.

Belmont Moving & Storage took my deposit money and never picked up my furniture items on the day I was supposed to move. I called them and they told me they will not refund my deposit for B6907686. They basically stole my money from me and I ended up having to go get a uhaul truck and do the moving myself. Never trust this moving company and do NOT pay anything if they ask for deposit. It is a scam!