Atlantic Union Van Lines

Where to begin? The move was horrible. The people who came to pick up came 24 hours later than they originally said so I lost a whole day of work waiting for them. Then they “negotiated” for how much I was supposed to tip them. AND after our furniture was loaded onto the truck the full bill turned out to be 2 times as much as the original estimate.

And that was the GOOD part of the experience!!

On the drop off end of the move, the driver showed up in the truck with no helpers. So guess who ended up actually moving our stuff into our apartment? ME and the driver – until 10PM at night (since he didn’t show up until 6PM). And I’m PAYING for this??

But the saddest thing was the amount of our belongs that were totally destroyed. I’ve moved across states before and expect some amount of damage. But the ferocity of this damage was intense. Two inch thick solid wood (NOT particle board) just SNAPPED in half! The leg of an office chair ripped off in the middle! A one inch thick wooden chest ripped in two! The metal frame of our bicycle twisted 360 degrees!! It took real effort to destroy these belongings. I think somebody was using them for demolition practice!

I would post more photos if this review web site allowed it. You would truly be amazed and wonder “how did they do THAT?”.

And of course that was only for the belongings that actually showed up! We had one box that never made it to our end destination at all!

For what it cost and the destruction of what was moved, we would have been better off giving away all of our stuff and just buying new at our new location. Lessons learned, lessons learned …. Move it yourself or don’t move it!!

Service cost: $4454

People need to be careful when using this company. I was moving from Massachusetts to California and I used this company. At request they gave one estimate, at pick up they double the estimate and at drop off they triple the estimate. I could not afford the tripled charge at drop off (the charge was 2x my property would cost if I opted to sell). So they took all my property. This company is bad news, so I advise any one out there trying to contract them to be extra careful.

Move size: 1 Bedroom Home Service cost: $2500