Anglo Pacific

PLEASE DON'T USE THIS COMPANY IF YOU CARE ABOUT YOUR BELONGINGS. I SHIPPED 12 BOXES FROM MANCHESTER TO TORONTO AND WAS MISLED FROM THE BEGINNING. I WAS TOLD THEY WOULD PICK THEM UP ONLY TO FIND OUT THEY HAD ENTERED THE WRONG POST CODE AND SO COULD NOT DO THIS AFTER ALL SO I HAD TO DRIVE TO THE DEPOT MYSELF WITH MY BOXES. THEY TOLD ME THEIR ASSOCIATE COMPANY WAS DHL SO I THOUGHT MY BOXES WERE IN SAFE HANDS.  THIS WAS NOT THE CASE THEY USED A COMPANY CALLED FOCUS MOVING AND THEY IN TURN SHIPPED OUT MY BOXES (AFTER I WENT AND CLEARED CUSTOMS) BY DELIVERING THEM IN A REGULAR MINI VAN WITH SEATS REMOVED AND THE GUY HAD HIS SON "VISITING" FROM DENMARK TO HELP HIM.  I SAW STRAIGHT AWAY THAT BOX 5 WAS BADLY DAMAGED AND WHEN I OPENED IT MY CHINA WAS IN PIECES.  I WAS ASKED TO SEND PICTURES, I DID, AND HIGH TICKET ITEMS "MIGHT" REQUIRE RECEIPTS - I SENT COPIES OF THOSE TOO.  EVEN THOUGH THEY AGREED THAT SOMEONE HAD DROPPED THE BOX THEY WOULD NOT COMPENSATE ME FOR THEIR NEGLIGENCE.  IT WOULD SEEM THAT NO MATTER WHAT THEY DO TO YOUR POSSESSIONS THEY ARE NOT RESPONSIBLE.  TOUGH LUCK IS THEIR ATTITUDE.  I WAS SENT £40 FOR A CLAIM OF $1260 YES OVER A THOUSAND DOLLARS TO REPLACE 2 LLADRO FIGURES.  I DIDN'T CLAIM FOR THE ROYAL WORCESTER FLAN DISH, THE CAFETIERE, THE JAPENESE CHINA AND OTHER REGULAR CHINA THAT WAS DESTROYED - JUST THE 2 ITEMS MY LATE FATHER BOUGHT. THEY ARE THOUGHTLESS, UNCARING, TOTALLY UNPROFESSIONAL AND IN NO CIRCUMSTANCES WILL THEY PUT RIGHT THE WRONG THEIR EMPLOYEES DO TO ITEMS ENTRUSTED TO THEM. PLEASE DON;T USE ANGLO PACIFIC..I WILL GLADLY SEND YOU PICTURES OF WHAT WILL HAPPEN TO YOUR TREASURED POSSESSIONS IF YOU DO!!

Service cost: £373

MY PICK UP WAS AT HAYLE, CORNWALL AND DELIVERED TO CAPE TOWN, SOUTH AFRICA .
 I DID ASK A MILLION QUESTIONS AND WAS HONESTLY ANSWERED BY THE YOUNG GENLEMAN (ZIGGY SIRGEL) HELPING ME PER TELEPHONE AND EMAILS.
MY 3 TEA BOXES WERE IN PERFECT CONDITION WHEN THEY WERE DELIVERED TO MY DOOR AS WERE THE PRECIOUS CONTENTS IN THE BOXES. 
I WILL DEFINITELY RECOMEND ANGLO PERCIFIC TO ALL.
THANK YOU FOR THE 1ST CLASS SERVICE

(ONLY PROBLEM THIS REVIEW SITE DOES NOT EXTEND TO OTHER TOWN NAMES!!).

Service cost: £262