All Ways Moving and Storage Ltd

The blatant disregard for belongings is shocking. I have moved cross country 4 times now, and have NEVER experienced the rudeness, unprofessionalism, or lack of preparation.

Our items were practically thrown from the truck they were picked up in, to another truck that would actually be completing the move.

Countless amounts of damaged boxes, unwrapped furniture resulting in major scratches, dents, damage. Not offered mattress bags, mattresses ripped/torn, and completely soaked and ruined from being left in the rain or snow when transferring trucks. Lamps snapped in half. BBQs destroyed. The issues are endless. And still waiting for a resolution....

Move size: 4 Bedroom Home Service cost: $5500

Steve at All-Ways Moving responded with a rough quote and follow up questions. I gave him the required information and awaited his response. After 6 days I emailed him again. He responded with more follow up questions. 2 days later no response. I called him and he treated me like I was inconveniencing him and that he had no idea who I was. He then informed me that there are 20-30 others "just like me" waiting for an end of June move, as if I was stupid to even inquire after his services. He then said he would get back to me soon, as he was on his way to his office. 8 hours later still no response from him.

I really wish Steve would have gotten back to me right away. When I contacted him he was able to the job, by the time he got back to me he was all booked up. When I said I had been waiting on him for over a week to reply he said defensively: “a quote is not a held reservation”.

I was really angered by how I was treated, as if I was an idiot and an inconvenience. I will not be working with All-Movers and I would not recommend their services to any other person.

Move size: 1 Bedroom Home Service cost: $1600

My husband and I moved from Ontario to Nova Scotia this past month. So stressful especially with a pandemic. We called and spoke with Steve. As much as he could talk your ear off? he was very helpful. We were worried about the move and called several times. He re assured and was patient.

The movers… Simon and Jeff were amazing. They showed up when they said they would and delivered when they said they would. They put down runners to protect the new carpets in the house. Their crew on both ends Ontario and especially Nova Scotia also wonderful. The Nova Scotia crew were so good at the end of it I had to hug all of them. So impressed with Simon and Jeff. Great guys.

Everything came in one piece.

I would recommend them “Allways”

Move size: 1 Bedroom Home Service cost: $9283

We had those guys move our household from Alberta to New Brunswick last year . They took apart several chairs and some other items . When they delivered we asked them where the screws and bolts were . The driver said it was all put in a box . We have opened all of our boxes and have no screws or bolts . We now have a few thousand dollars worth of furniture that we cannot put together as it all has specific fasteners that this company has misplaced. We left messages with the driver and with the representative, Steve , and gotten no reply … DO NOT USE THEM !

Move size: 4 Bedroom Home Service cost: $12000

We recently moved from Edmonton, AB to Wedgeport, NS and I can't say enough good things about our experience. From our first call to Steve to our drop off by Edwin the process went incredibly smoothly. Everyone we dealt with was honest and upfront, and more importantly friendly and helpful. Edwin and his partner (I'm sorry, but I didn't catch his name!) were professional and respectful of our property. It was also such a relief knowing our belongings stayed on the same truck and were delivered by the same people who loaded it. The price was competitive and fair. I would recommend them to anyone requiring moving services.

Move size: 3 Bedroom Home Service cost: $6917

I used this company to ship our household property from Ontario to Kelowna. I don’t normally leave negative reviews but I am beyond disappointed. The company used a sub contract driver named Trevor. When he arrived at our property, he was in a rush so we entrusted him that all our property had shipped. At the end of unloading and after he received payment, he mentioned that some of our things were damaged in Ontario and that he scrapped them as they were not strong enough to make the trip. Up on further investigation, there is a lot of our things missing a lot of which is very personal. If our property had arrived damaged, I could understand, but the fact that it did not arrive at all and we have to fork out more than $3000 to replace it is heartbreaking. I am extremely disappointed in this company and only wish that they had a google account so I could warn people there too. The fact that they don’t have a google review account should have been my first red flag. Please beware and use a more reputable company. Please check out their Better Business Bureau response to me so that you can see what you are dealing with. They use sub contract drivers with zero accountability.

Move size: 3 Bedroom Home Service cost: $4000

We moved from Quebec to Alberta with them.

In summary, if you don't need fixed dates to leave origin and arrive at your destination, the service is ok.

Our TV stand was probably not wrapped, because it has scratches all over, same for one of the bedroom drawers. Other than that, just minor marks.

On pick up, there were 3 people, so it was fast. On delivery, 2 people, so it took a bit longer - also because of the stairs.

People are nice and the price is between the cheapest and most expensive long distance movers.

The issue with dates: sales explained to us that long distance works with date ranges, which we totally get. So we were given a long range of dates to leave.

After deposit, we were supposed to be given a shorter range of dates in the beginning of the next week, so that we could book a hotel or arrange something.

We called multiple times, and around 5 days later, they put us in contact with a person that would make our move. This person discussed with us a date to leave.

A couple of days later, the date changed because of issues with another customer. Another couple of days, there was no issue anymore and we went back to the original leave date.

Then there was the date to arrive: when talking to sales, we were told the end of the other week would be possible (which would give 10/11 days after pick up). Then the date changed to the beginning of the other week (12/13/14 days after pickup). Then changed again to the end of the week (17 days after pick up).

And we always had to call them to get news about our stuff, with the exception of one call when they said they would arrive at the end of the week (17 days after pick up).

We asked to be earlier, they managed to arrive one day before.

Bottom line, from beginning to end, it took 16 days, which is not bad, but all the changes and we had to keep calling and calling to get news was stressful given our situation. If that's not your case, or if you manage to understand better the dates from the beginning, then it works fine.

Move size: 2 Bedroom Home Service cost: $4792

I highly recommend All Ways (All-Ways) Moving and Storage. They were well priced, friendly, professional, and really went the extra mile to salvage items that were damaged when our storage unit flooded (literally saving me thousands of dollars). The final cost matched the estimate that I was given. The company doesn’t have a Facebook page, so I probably never would have found them if they hadn’t been recommended to me.

I connected with All Ways on June 6th and informed them of the predicament I was in (a month prior, our movers didn’t show up for our cross-country move, and we’d been battling with them to get answers and our deposit back). All Ways already had a move scheduled from Fort McMurray to Halifax the following week, and thankfully they still had room on the truck. They gave us an excellent quote/estimate, and we booked with them.

The driver, Edwin, arrived a day earlier than expected. He was very friendly, and very professional. Edwin picked up our belongings from a storage unit. When he opened the door, he discovered that it had flooded during the heavy rain earlier that week. He called me right away to let me know, and he took pictures of everything. A friend of mine also surveyed and confirmed the damage. They figured our mattress (soaked like a sponge despite being wrapped in plastic), upholstered bed frame, some electronics, and a few other things were ruined, but Edwin loaded everything up on the truck anyway. He left Fort McMurray on June 11th, and the moving truck arrived at our doorstep in Halifax at 8am on June 23rd. The timelines that I was given by other companies when I was getting quotes ranged from 2 weeks to 6 weeks (?!?) so the transport time was great. After they moved everything in and left, I noticed that they’d repacked some stuff into huge wardrobe boxes (odds and ends), and that our mattress was wrapped up in new plastic. I was dreading the smell of mouldy mattress when I cut open the plastic it was wrapped in… and I was shocked to find that it didn’t smell, and it wasn’t mouldy. I called Edwin later that day to check in, and I also asked him about the mattress. He’d stopped in his home province for a couple of days, and while there he unloaded the mattress to dry it out and try to save it. He rewrapped in plastic it before loading it back on the truck and making the last leg of the drive. Edwin did successfully save our mattress and a few other things that would have been toast (and very expensive to replace) if they hadn’t been dried out and/or repackaged. He didn’t charge for any of it. He went beyond the extra mile, just out of the kindness of his heart. 12/10 service with Edwin.

Move size: 2 Bedroom Home Service cost: $4000

In the beginning working with Steve was great. He was always in contact if we had any issues, and my friend that recommended them had a really great experience.

We booked a few months in advance, and they gave us a flex date between July 1-4 (Steve informed us that they’re called “All ways moving” so the fact that July 1st was a holiday didn’t matter)

We were in contact with the truck driver, and had to keep messaging to get an actual date so we could book the hotels. He told us to choose a day out of the flex date, so we picked Sunday July 2

The movers called us on the 2nd, saying they wouldn’t be there until noon, because they weren’t even supposed to be working (they’re closed on Sunday’s.)

They also told us they weren’t even from All Ways, because they had been outsourced.

I guess they were called at 10:30 the night before, and asked to do the job on their day off.

We had initially chose a package with All Ways that had really good insurance on our stuff, but the company they sent us to had a completely different policy that we never agreed to, but had no choice but to sign.

Anyway, it was really disorganized, and stressful.

The movers that came were great, got the job done quick and efficiently. After that we were supposed to have our stuff delivered pretty quickly, but they kept extending the date on us (another extremely stressful situation)

We were told it would get there July 13-15 initially, but it didn’t show up until the 23rd.

I don’t understand what happened. My friend and her parents both used All Ways and had a positive experience, but after being outsourced by them to a completely different company, after signing everything, and not being told about it, I don’t think I would recommend them.

Move size: 3 Bedroom Home Service cost: $5800

Couldn’t give us a pick up date, and when we asked for more information, we were met with pettiness. They decided because we’d asked (politely, just to clarify) too many times about a specific date, as we needed one to orchestrate other aspects of our move, to drop us with a week before our move out date. Luckily, they gave us a referral to a respectable company that was very open and easy to communicate with. We were given a pick up date straight away.

These guys are a bunch of old men who clearly need to retire. Getting upset because the customer, who is paying a lot of money, requested a date, but s just petty and childish. The way they communicated was simply that: petty and childish.

Can’t recommend these guys to anyone.

Move size: 1 Bedroom Home Service cost: $4800