All Over The State Moving & Storage

I initially set up my move through some company called Arrow Movers but these are the people who serviced the move. Completely unprofessional and the worst experience I have had with movers. Committed to picking up on Friday but moved my date up. Stated they would arrive between 11 and 12. The day off I get a call around 13 saying they will be and there in an hour then but didn't show up until after 2. Called customer service to complain about the inconvenience and the jacked up price. Was told I would a call back from the regional dispatch in 10 minutes and never heard from them. The driver was horrible at managing his schedule and caused me to have to ask a family member to leave her job to meet them because the I had to return to work after waiting an hour for them. I would rather pay more then use Arrow Movers or this company again.

Move size: 1 Bedroom Home Service cost: $1437

First we hired Charter and this moving company showed up. We has to sign on new house in 72 hours, so we were stuck. Foreman told us our furniture wil be delivered June 4,we moved from Oklahoma to Kentucky. On June 4, imagine our surprise to find out our furniture is in Addison texas in storage. To make long story short, next 39 days we were told, the truck was broken down, truck was totalled, truck never showed up, and my furniture missed the truck. They will bring up that I cussed out the lady on the phone, wouldn't you! We had to call attorney General of texas, transportation of texas, report our furniture stolen in Kentucky. And the day we had a appointment with lawyer, our furniture arrived. My jewelry was missing (thank goodness it was costume). They lost all bolts to furniture that needed to be put back together (how convenient). 17 box's are missing. A lot of stuff was broken. We are still waiting for our refund it's been over three months. I do give the answering machine five stars, because it's the only thing that knows it's job and answers the phone.

Move size: 3 Bedroom Home Service cost: $4400

All Over The State Moving and Storage is nothing but an unethical and crooked organization. We booked our move with Charter Van Lines, who outsourced the move to All Over The State. The final total of the move was over $1,000 more than the quote. The delivery guidelines were not followed. The dispatcher lied and had no interest in making it right. The driver, Aziz, cussed my son. Stating "You can suck my.." and "I will just keep your sh..".
This company is one of the worst I have ever dealt with. I will post as many negative reviews as I can on as many websites as possible. I tried to reach out to their dispatcher, Sherry, their driver, Aziz, the Charter Van Lines CS Rep, Isabel (I believe) and Josh, the rep that booked the original reservation. He convinced me to go with them because their competitor, Geo Van Lines, had many bad reviews through BBB. Well these two companies will now have their share of bad reviews on the BBB.

Move size: Studio Service cost: $2396

I scheduled my move through Trinity Relocation Services who lied to me about several things right from the start, I looked past it and went forward with the move because I really needed my possessions at my new apartment in Denver.

The moving broker partnered with All Over The States Moving & Storage. To say the least, this company is completely incompetent. After waiting a week and a half for a call that never came that my things were in transit, I had someone at the company track down my move and they promised a 48 hr heads up with my delivery time.

I get a call at 6:30 at night saying that they will be delivering my stuff at 9AM the next morning, and they want $827 in cash or a USPS money order. Definitely not a 48 hour heads up as promised.

When the movers get there they demand $150 additional in cash due to the number of steps between the truck and my front door. It was a literal 10 physical walking steps over the allotted 75 physical walking steps. I had $75 on me in cash, which I offered so they would begin the move while I went back to the atm. They demanded the entire $150 before they would move anything into my apartment. They piled up my boxes in front of my doorstep and refused to move my items until I came back with the money.

This company will nickel and dime you over every little thing. They even charged $700 over the quoted cost to pack up 3 boxes. 3 boxes!!

I want to save the fine people of America from the horrific nightmare that was my moving experience with All Over The States and Trinity Relocation Group. Please go with an actual reputable company rather than this sham.

Move size: 1 Bedroom Home Service cost: $2600

I booked with All Over The State Movers for my move from Dallas to Albany,NY because they represented themselves as a carrier and not a broker and assured me my belongings would be handled by only them. In Dallas things went well but the delivery to Albany, NY was a nightmare. My belongings were heaped up inside a tractor trailer with absolutely no care shown. Numerous items are broken. The delivery men were smoking inside the trailer with my belongings and those of other customers. The driver and other laborer were extremely rude and demanding to me and the employee of the storage facility. My very expensive memory foam mattress was folded in half and wrapped up and the man refused to unwrap it. The legs are off my sofa and the man threw the leg and the bolts into the unit and then unwrapped and placed my oyster colored sofa..fabric side down on a filthy industrial building floor. The sales and service people on the phone in Texas were polite but they contract your move out to horrible people. You have no real consumer protection or recourse with them. Be sure to have more than one person on the receiving end because you will need back up to defend yourself. Terrible experience!!

Move size: 1 Bedroom Home Service cost: $3000

Felt rushed and pressured to sign contract - wanted to read thoroughly first. Was not told final payment had to be cash or postal money order at delivery. Called Long Distance movers but actually got Patriot Moving Group. Also was not told that the pickup in one state would be a different carrier All over the State Moving and Storage and that the delivery in another state would be yet a third carrier Graebel Mover Company. So essentially I dealt with four different companies! At the delivery the movers had a very difficult time finding my furniture. It was NOT completely separated from other shipments like it was supposed to be. Even initially unloaded someone else's night stand. Relieved it's over.

Move size: Partial Move Service cost: $1886

Alex tells you 3-5 business days and that you only deal with them. Jesse says 7-10 days and you only deal with them. Michelle stammers when you question the time frame, eventhough Jesse says your movers at pickup will give you all the specs and ETA. Jeri or Geri never returns your calls when you call customer service. Your items are all damaged..but I don't care about that or the 60 cents per pound they pay, I just want the missing stuff. Anyone looking for movers, run from this company. They broker it out, they just loD it and store it..nothing else. Spend the extra and go direct, it's worth it. When your stuff is picked up, they hurry and rush you when you try to read the contract, they don't speak english,throw your stuff around, and just tell you to call customer service when you question anything. You pay extra, it's not on the contract, and when you question it, nobody gets back to you. Paid $2000 bucks to All Over The State for 300 cubic square feet. Paid the drop-off brokered movers $800. They say there's no elevator fee, but there is on the end. Seriously, don't use this company..the customer service never returns your calls, the missing and damaged items are ridiculous, and the positive reviews are by friends, family, and employees.

Move size: 1 Bedroom Home Service cost: $2800

We hired them to move us from TX to MS. Read your contract and what they actually write in for your belongings. They doubled our cost when they arrived. The employees only spoke Spanish and talked about us and cursed at us. We contacted the company due to cost changes and after we realized a handgun was stolen. We were assured that the company we signed with was not a broker. They deleted the contract from my email once we started calling with complaints. They started breaking our belongings once they had boxes loaded in truck. They dropped the sofa and boxes of antique glass from the top of the lift when up. They dropped boxes in front of us labeled glass and antiques. We have not received our belonging as of yet. They tried to deliver on a day that is understood we would not be home and refuse to deliver our belongings until you pay balance and not on delivery. The last email I was told that we had to pay balance and she would give us the address for us to pick up our possessions. We do not know if our belongings are even available or already sold. They screen the calls and do not return your call even if you pay. AVOID THIS COMPANY.

Move size: 3 Bedroom Home Service cost: $4900

I will not recommend this company for the moving. I had worse experience with this Moving company like in brief they were not on time, they charged more after coming the destination by saying we need to rent U-Haul for moving as we can;t get our truck there, they damaged my furniture and lost my TV and I got some other bag which is still with me. I asked them to collect but they didn't collect that bag. And now coming to claims department, I sent the pictures and I'm sure they might not checked and they gave the claim amount of less than 1% for my damage.
So in short brief, I would say not to go with this movers yet all. Stay Away with them.

Move size: 2 Bedroom Home Service cost: $1500

Maria Rodriguez on here reviewing is Michelle Rodriguez and she works for them. She lied to us..they all lie. We were missing stuff from our move that was from TX to MN. A year later we got our missing stuff because a storage facility in Illinois contacted us and sent us our missing stuff that had been sitting in a vacated unit..thank God I labeled all our stuff with contact information. Everything we got upon delivery was damaged. Nobody returns your calls when you call customer service at All Over The State. They are con artists, broker your items out, aren't BBB affiliated and have an F rating. DO NOT USE THESE CROOKS. PRICES WILL BE JACKED UP, ITEMS WILL BE BROKEN, DAMAGED, OR LOST. Also, I had a fraud alert 11 miles from their corporate on my card..RUN!!

Move size: 1 Bedroom Home Service cost: $2800