AAA Moving & Storage

Sold our home very quickly. Jason came out and took an inventory of everything moving. Gave us a few options, and we booked the move. Pickup was done very well. Clean looking young men, smiling and taking care of our things. We bought the guys lunch, they did a really good job. Delivery was just as good as the pickup (no lunch for the guys this time, they were in and out very fast with delivery). I had a friend recommend me to them, and I'm glad I used them as my movers.

Service cost: $3500

My husband and I moved on Sunday and AAA movers were amazing. We had three men and I can't even describe how great they were. They got off the truck ready to work. I shopped around before and they had the best price, and send three men, that saved tons of time. They wrapped all the furniture and I didn't even have to ask, they cared for my stuff like it was theirs, they were extremely nice and helpful the entire time. I am in a two story home, and they had all my stuff out in 3 hours exactly. We had a great time with this move, never thought I would say that about a move. I have moved a lot, and this was BY FAR the best experience we have had EVER!!

Move size: 3 Bedroom Home Service cost: $450

Theses two guys Jason and Mike are very unprofessional. My husband left a bad review of their service which was very true! So this guy Jason calls him first thing in the morning and threatening to put all of his personal information online and attach a copy of his debit card if he doesn't edit the review and I called his supervisor Mike and he starts cussing and calling my husband a liar. These type of people should not be dealing with customers at all and definitely not when it comes to moving your things or your personal information. They also gave his number to a lot of telemarketing company so we then received a lot of calls this is not how a company should handle issue So!

Move size: 2 Bedroom Home Service cost: $1200

We contracted with AAA to complete a relo from TX to Colorado for us. These guys were available short notice, with a great price, with no gimmicks. We will def use them again as we have 7 more relos between now and summer 2018. Special thanks to Jason in Dispatch for getting us situated quickly and at a great price. Many thanks to Mike and the crew, what a really good packing and loading job they did. We have nothing but compliments to review these guys with. They are the real deal when it comes to good movers.

Move size: Partial Move Service cost: $2396

Large Craftsmen toolbox and Craftsmen tools "lost."   I my personal opinion, they were stolen and there is a thief on the payroll at AAA Moving.  Thousands of dollars in tools with an obvious pawn value.  Countless damages, items wet and stained with black oily substance and additional missing items.  Delivery driver did not contact me prior to delivery.  I was not allowed to verify receipt of all items by inventory lot numbers at delivery and was told by the driver "we do not have time to waste on that, you have 90 days to complete your inventory count."  Driver used my bathroom, clogged toilet, and left it run.  Items disassembled at pick up were not reassembled and many were literally thrown in my entryway and left as is.   Having no tools, this was a major issue and will continue to be for the balance of my existence.  Customer service representative, Sofia, was conveniently unavailable for the entire duration of the delivery and finally took my call AFTER the truck had left the premises.    I was promised a call back at that time (July 3) and have never received said call.   Received items not belonging to me, again contacted Sofia with no response.     Original quote $2950.  After truck was loaded at pick up, I was charged $5598.25 even though many items submitted to AAA in my original inventory were NOT on the truck!  Additionally, several items which I told the supervisor over and over DO NOT LOAD THESE ITEMS were loaded and shipped.   Items left behind included family heirlooms and one of a kind items.  I was charged for 1910 cu ft in a 26 ft truck.   I do not believe this is accurate or even possible with the average capacity in a 26 ft truck being 1400 cu ft.   No copy of inventory available at delivery.  I was told I needed to take pictures of their inventory list.  Extremely unprofessional service and I cannot imagine a worse overall experience.  Avoid additional unnecessary stress by steering clear of this dishonest and shoddy company.   .

Service cost: $5590

This so called moving company is fraudulent . They are liars and very deceptive. They are very incompetent and cover up by lying and being rude to their clients. The employees hang up on you once they collect your money. They never deliver on time, more so, they destroy your things. It took them almost 2 months to deliver my property after they picked up. Most of the items were broken and destroyed. Their drivers are rude and unprofessional. I was charged extra $400 just because their drivers claimed that they could not navigate into the apartment complex. They parked the moving truck on the street and charged me extra $1 per square foot to bring my things to the apartment. They did not re-assemble the furniture they dismantled as per the prior agreement. Please don't waste your time and money on these incompetent liars.

Service cost: $1300

Got the to move from storage in Ft Worth Texas to Charlottle, NC. This moving charge you less they can pay you less. I had to wait 120 days plus additional 45 days for 126.00". For over $3100 worth items containers they lost. Now I am out of my item for $126.00 settlement. I stress don't use this company they are a Ripoff cheap service with cheap labor. What sound good isn't always good help. AGAIN I STRESS DONT USE THEM. READ THE REVIEWS BREAKING STUFF, LEAVING STUFF BEHIND, LOSING STUFF. DONT USE THIS COMPANY THEY WILL COST YOU MORE IN THE END..

Service cost: $923

I had a great moving experience with AAA, the price was great, the movers worked efficiently and did a great job wrapping all my things. My house closings were 2 weeks apart, and they even let me use their premises for temp storage for free.. that was awesome! The delivery went very smooth as expected. The movers brough all my things to the new house, put all the beds together, placed everything whrre we asked, and I really couldn't have asked for a better moving experience. I was a little hesitent because of some of the bad reviews, but as I look into the reviews a little further, I saw where the miscommunication came about, not from the company's part, so I made sure I was very thorough on all I needed and what I was expecting. Worked exactly as it should have, perfect.

Service cost: $1620