A Team Moving & Storage

They quoted 1400 total for my move in the behinning.. by the time I got my furniture it was over 1800 plus storage was extremely expensive and the you lie a lot. If you choose this company be prepared to lose some sleep over a nightmare. The movers were a day late, most of the damages were small however everything they took apart was either not reassembled, or screws were loose.. like on the bed.. as well as screws missing. A month later I am still peeling tape and wondering where screw are to things they disassembled as well as looking for a way to fix where the paint was either scraped off from being drug or taped directly on to the paint. I took pictures of the damages but there is no where to post them. They can't honor their contracts if you are moving out of town. The man over storage calls and harassed you as early as 6 am and is very volatile and dishonest. He looks for ways to charge Extra and will hold your things hostage. My suggestion is to run for your life from these people. There is so much more, but I would be writing an essay. Just know that cheaper is not better.

Service cost: $1900

This company tells you what you want to here at first they said they have professional movers and they are illegals that they pay for the day . They had one person who could speak English  they told me they would work better if I gave them a large tip  so I felt I needed too so I gave them 300.00 for a tip and bought them lunch . They packed used grease in a crisco container and it got all over everything in that box and 4 other boxes . They took my glass Christmas ornaments  that I had stored in a large tub and did not even bother to wrap them . They punched holes in our box springs so they could carry them easier. Ect ect .. We had our stuff moved from frisco , tx to deer park New York . We had to have it stored in Texas with them until we found a home in New York . They gave us 3 months free but we needed 5 months and 1 day they charged us 1500.00 a month for storage and for that 1 day they charged us another 1500.00 . I called to get my stff moved and was told they did not have a truck available . Well that was fine since we couldn't get into the house yet well I get a call Thursday night and told my stuff is here where do you want it . We had no place to put it and we had to see if the owner of the house would let us put it in the garage of our new home and luckily we could . But the a team charged us 500.00 to hold the truck over night . Then they only would take a money order for the money we owed them since they did not trust the movers  they threatened to take our stuff back to Texas so we had to pay for a money order and this was like 10,000.00 more dollars.. This is not a lignite net company and I am going to contact the better business bureau and who  ever will listen they offered me a big 300.00 for the 7,500.00 we had in damages and mental anguish . If anyone else is upset like me please contact me I want to do whatever I can to stop this company from abusing other people. DO NOT USE THIS COMPANY  and if anyone has Donald Trumps # please let him know  my email address is Brenda.laplante@gmail.com.

Service cost: $26

This is the worst campany ever, and I very had a few bad ones. They lshipped my things to other states, broke things, lost things, was a month and a half late with half of my things. They lied to me the whole time, tried to give me a measly $125 for the mismanagement, but when I went to cash the check they had stopped it. Then deducted the fee from my settlement, but wouldn't reissue a check until I signed a new piece of paper agreeing to their terms. I still hadn't even gotten all my things at this point. Stay far away!  If I could have found a way to shut them down, I would have. .

Service cost: $4000

Move was from Kilgore Texas 2 hours from the new home destination. I was told they would leave the DFW area around 6am which would have put them in Kilgore at 8am. They arrived 2 hours late at 10:20. Two trucks were sent and I requested that the first truck be sent ahead as soon as it was packed. They did not complete the job until 2:30 am the next day. There were broken items including an expensive backyard fountain and items left behind. There was a desk that was placed in the wrong place and I needed help getting it moved. They refused to send anyone. The primary issue is that they did not tell the truth. The office said they would send the first packed truck ahead of the other, which they did not do. The supervisor of the moving team kept assuring me that they were only 45 minutes from finishing, which in actuality took another 2 and a half hours. After paying over $4600 and a $500 tip, I expected much better service. I would never recommend this company to anyone.

Service cost: $4600

Signed a contract to deliver bedroom furniture (minimum load) for $1,200. All was well until they got my furniture. Felt like I was being held hostage. Very unprofessional. I gave them copies of my driver's license, my VISA and a form giving them permission to release the furniture to my sister. I informed them I would not be at the delivery point. "No Problem". But there was. The driver couldn't deliver until he got his final payment. I called the company, they wanted another copy of my driver's license and Visa card. I told them they already had a copy in my move folder, I was on the road in the middle of nowhere and I don't like copies of my personal info floating around. She backed down but e-mailed a form to fill out authorizing the final amount to be paid on my Visa. The form had personal information for another person filled in and I couldn't edit it. I immediately sent back an e-mailed asking if this was how my information was going to be used - even had the card's security code listed.
When the truck showed up at my house, driver couldn't make the turn. Demanded $1,000 cash from my sister?? It was a Sunday and no way I was falling for that. Driver asked me what to do. I told him that was his problem, not mine. I tried calling the office, but closed on Sunday. Long story short, he took my furniture to a warehouse. It cost me $550 to get it shuttled from there to my house, almost half the cost from Texas to WA.
Woman I talked to in the office google where I lived and said the truck couldn't make it. When I asked her why it wasn't googled first, she said she would be making changes. When I asked her about the company's handling of private information, again she would take care of that. When I called to complain about why my night stand was taken apart and not put back together, she'd investigate but of course I heard nothing back.
Pick another moving company, there are many to choose from and this business is just not worth taking a chance on.

Service cost: $1000

A team picked up the goods at short notice and delayed the pick-up by four hours. While loading, they promised fast delivery to Florida, but in all conversation, they took protection using the 14 days delivery allowed by DOT. They did extremely poor job in communicating the delivery date and also never honestly explained the status. When called to find the status or reasons for delay, they abruptly disconnected the phone, showing scant respect for customers. Two of my items arrived totally damaged, and when asked for claim forms, totally ignored the mails. For the price we paid (which was very exceesive by any standard), the value of service we received was extremely poor, sub-standard and felt cheated at the end. I will never use this or recommend this company for any long distance move.

Service cost: $2300

We were quoted a FULL pack on our 3-bedroom house, supposedly with enough materials to do the whole move. We were told on a whole house pack, we might go over on materials by a "couple hundred dollars." I did a majority of the packing in my own boxes and was still charged an extra $640 for materials. I was charged for 36 rolls of tape for the 41 boxes they packed, along with 175 feet of bubble wrap. (I had packed most of the kitchen and all of the glassware.) And, of course, they held our goods hostage until we paid their "overages." We had an estimate of $3,018 and it cost us $3,658. If they had packed, it would have added $1,280 in labor to the bill and thousands of dollars for packing materials. Our $3,018 move would have probably ended up costing us in the neighborhood of $8,000 if we had not packed most of the house ourselves. They bubble wrapped our Tupperware but not a priceless hand-made inlaid wood lamp my father had made for us when he was alive. One box had 40' of bubble wrap used as filler (and we were charged $1.50 per linear foot for the bubble wrap). They put a greasy chain saw in the same box with our coats, destroying at least three of them. I could go on and on - USE THIS COMPANY AT YOUR OWN RISK!! And pay attention when any mover tells you you'll be charged extra for packing materials, even if you pre-pay according to their quote. A small trailer-full of items was left behind. Luckily I know the people who rented my house and will get the stuff back. My trusting stupidity taught me a valuable lesson!

Service cost: $3000

I made the mistake of trusting the salesperson even though the qoute was higher than competitors .

Pickup was delayed during the day and after repeated calls with drivers and their manager the packing was delayed to next day.

Delivery was delayed again by about 6 hours. I recieved calls from driver that he was 10 minutes away but an hour later, they didn't arrive.

Very bad experience and wasted 2 days on a simple move between 2 cities in Texas

The driver told me sales charged me more than double on labor and about 10 time more than needed on packaging even though the estimates were based on visit by Eric the sales man.

Do not use this company!!

Service cost: $2000