A Quick Pro Mover

As a company it is necessary for us to atleast cover our expenses on a move. This move was scheduled in advance by an employee who no longer schedules moves due to inability to follow correct pricing procedure. It was explained to this customer that the rate he was quoted was far below what we could charge and be able to cover overhead/expenses, nevermind make a profit. The customer was unwilling to commit to a more reasonable rate, we did not take a deposit, and we did inform the customer that he should look elsewhere for a moving company. We understand moving is stressful and that we will not always receive good or even decent reviews. The notion of a lawsuit is absolutely ridiculous considering that no money was lost and no damage or loss of property resulted. We take this review with a grain of salt and hope that our numerous past happy customers and repeat customers far outweigh one customer's bad experience. We are a small family owned and operated business and it is difficult for us to establish ourselves amidst the moving giants that are in our area. We will continue to serve our customers to the best of our ability and will learn and grow from every experience good or bad. From this experience we will be making changes to policies and procedures to ensure that we will never have any misunderstandings/incidents like this again, and as the owner I do appreciate the constructive criticism, no matter how slanderous the content. ..read more