A-Plus Moving & Storage

  My cousin’s family recently moved from San Francisco to Boston. I was helping them in the move, packing, researching on the interstate moving service. Originally we contacted brokerage company from San Fran for the references as well as we looked up on Yelp.com. Brokers recommended to use Boston based companies such as Best Movers, Stair Hopper, A-Plus Moving and provided us with competitive price comparison. A-Plus sounded promising and indeed the service was way more than satisfying. The guys showed up on time, seemed and acted upmost professional. Delivery took about 9 days and went with no damages. This was not the first time I and my family was moving interstate. On behalf of my cousin’s family and personally myself I would like to say thank you for a very good experience.  .

Service cost: $3200

We hired A Plus Movers & Storage for our move from state to state. We gave a deposit to A Plus Movers however who showed up was Noah's Movers based out of Balitmore MD, who arrived 4 hrs late. Was told that we would have to give approx. $400 to the movers when they arrived. One of the movers spent most of the time outside on his cell phone, the other was upstairs doing who knows what. In the middle of the job, one of the movers told my husband that we would have to give an additional $725 or he could not continue with the move. It was already 8 pm and we felt we didn't have much of a choice. So we gave them the $400 an additional $725..and that we would have to have an additional $1300 upon delivery which was not what was agreed upon. Our delivery date was the following Thursday and there was no communication from the company to us letting us know that delivery was going to be on schedule. Saturday came and still no items, following Thursday and still no items. Called every day from the scheduled date and was always told that someone would call us back but no one did. Finally was told that they have 14 - 30 days from the set delivery date to delivery our belongings however when asked where our items are they either don't know or it is still in the warehouse. My toddlers are sleeping on blow up beds because their beds are not here. We have now been waiting almost 12 days for our belongings to arrive and still expect to get paid. The contract was for $1150 and was told that they didn't have to provide us with proof of the fact that they claim I have 6500 lbs worth of items when I know I don't.

Service cost: $1150