Nexus

Bait & Switch

Be careful, they quoted 1,700.00 to transport my car which I paid it all up front! Of course like the other reviews, when it comes down to the day it was 125.00 more! They blame the driver all the while saying it’s not them?? Like I told them my contract is with you, not the driver?? But in the end your in a bind now and they know it. They don’t care about their word or contract, it’s just how much they can get!! Good luck if you use them!

Use someone else, they’ll leave you hanging!

I should have read more of the reviews about this company. We booked my car to be shipped from WV to AZ a month in advance. They have you give them a 3 day window and I called twice a day to confirm. I was given excuses and lies about them having a carrier to pick up my car. When the final day comes to pick up my car before I get on a plane to fly across the country, I’m told they don’t have a carrier. Then the guy “guaranteed” it would be picked up the next day and after going back and forth, then he “guaranteed” it would be picked up the following week if it didn’t get picked up the next day.... I told him his guarantees mean nothing since they clearly don’t know what guarantee means. I cancelled with them and decided to go with a different company who told me the truth about Nexus. They give you a low quote to hook you and then they can’t find a carrier for that price, they wait till you’re desperate and jack up the price. Overall, I understand things happen but I was lied to the entire week so they wouldn’t lose my business. If they were honest from the beginning of the week, I could have given them a couple extra days and made arrangements. But after realizing they were…

did not honor their quote

Was quoted $800 for a transport. I got some lower quotes but they were the first to contact me. The first option they gave me a few days in was $50 more than quoted. I told them that you guys quoted me the $800 so please honor that. Then a week later when I MUST have the truck in 2 days they say the only option is if I pay an EXTRA $200!!! Do not expect them to honor their quotes

Liars

Gina and Brandon lied about my quote. At the time I was ready to schedule it, they increased the price by $150

SCAMMER, DO NOT GO WITH THIS COMPANY

Scammer, they give you a low rate at first, when you are on the hook, they ask for an extra charge.

They gave me a three-day window to pick up my car. The car wasn't picked up on time as we agreed. Later, they told me they just found a driver to transport my car, but I have to pay 200.00 EXTRA!! Otherwise, we will not be able to transport your car!!

My Car at the auction, my free storage days have ended, and because of Nexus’s dishonesty, I have to pay $ 40.00 each night until I find another company to transport my car!!

If I could give them 0, I would. Horrible communication and big Liars.

Do Not Use very poor

i was quoted a price from West Virginia to New Jersey gave them five days in advance on the fourth day when nobody else is available they call and say they must charge me an extra $100 because the driver does not want to go there. I asked why they would not cover their mistake and their reply was its your car not ours.

Transport from Oklahoma to Texas.

DO NOT USE!! Im from Germany and needed to ship my car overseas. I used Nexus to Transport it from Oklahoma to Texas. I got a quote for $499. First of all it took them forever to find a carrier. So they found one and told me he is going to pick up the car the next day but I didn’t hear anything from the carrier so I asked if he is still coming to pick up my car and they told me the carrier canceled. (They never contacted me to give me that information) So then they found a new carrier for $749 and told me he will pick up my car early in the morning the next day. The carrier showed up at 09:00 in the morning and had to deliver my car to the port of Galveston. They closed at 16:30 that day but the carrier said that Nexus told them the port closes at 11:00 that day. So when they got to the port at 20:00 pm the port was closed and the Carrier was stuck with my car until Monday. The carrier said Nexus should have to pay the cost they had (hotel and money they lost because they weren’t able to do other transports) but Nexus didn’t think so. They actually didn’t care about the problem we had and kept telling me to talk to the carrier since they are in charge of my car. The carrier…

Psycho Broker.

Lies! Gave super low ball quote verbally. Said he had a truck that could come within 24 hours on my first phone call. I read his reviews and passed! Then the phone calls and text messages! Non stop! BLOCKED HIM! Now he calls from a new number! BLOCKED HIM! Then he sends a nasty email!

Bad Service experience I have with Nexus, initially agreed to shift my car for $600 fro MS to PA paid $100 as advance, I moved to PA before my car. After a week Mike ready to ship, one executive called me and told that no one driver is ready to my car for $600 and I need to pay $650 them I said OK. I got my car and driver asked for $650, I told I have already paid $100 and I will remaining $550, he refused to take $550, I don't have any option called Mike not responded I paid $650, total they charged $750 and he agreed for $650. Later I spoke to Mike he said I will check and get back to me, till now no response and I requested for the invoice, even I have not received my order invoice. $150 they charged excess amount from me. I am not recommending.Poor service, took above a week for shift my car and false commitment agreed for 600 and charged $750.

Run.... Run Far Away, Simba.

TL/DR: Car arrived three days later than promised and the company charged me more money than we agreed on. This was one of the most deplorable experiences I've ever had with a company. I was shopping around to see who could give me the best deal, immediately got a call from one of their reps. I was originally going to go with Sherpa, I really should have and deeply regretted not going with someone else. The thing the rep told me that got me to go with them, is they "guaranteed" they wouldn't charge me any more money than what we had agreed on. After securing my timeline for pickup and drop-off, I went ahead and paid my deposit and they said they'd charge me the rest when the car was delivered. The pickup day came and went, no update from Nexus about when the driver would be there. Finally the next day rolled around and the driver showed up at 6 pm, right before the dealership closed. Nexus continued to boast about how I'll get same-day delivery, and so I waited until 3 am with no update. Finally I went to bed, expecting to hear from Nexus first thing the next day about my delivery. Nope! I had to follow up with them, and then finally hours later heard from the driver's business…

Use someone else, they’ll leave you hanging!

I should have read more of the reviews about this company. We booked my car to be shipped from WV to AZ a month in advance. They have you give them a 3 day window and I called twice a day to confirm. I was given excuses and lies about them having a carrier to pick up my car. When the final day comes to pick up my car before I get on a plane to fly across the country, I’m told they don’t have a carrier. Then the guy “guaranteed” it would be picked up the next day and after going back and forth, then he “guaranteed” it would be picked up the following week if it didn’t get picked up the next day.... I told him his guarantees mean nothing since they clearly don’t know what guarantee means. I cancelled with them and decided to go with a different company who told me the truth about Nexus. They give you a low quote to hook you and then they can’t find a carrier for that price, they wait till you’re desperate and jack up the price. Overall, I understand things happen but I was lied to the entire week so they wouldn’t lose my business. If they were honest from the beginning of the week, I could have given them a couple extra days and made arrangements. But after realizing they were…