By Vince Sanders
Updated: Aug 18, 2026
6 min read
Reviewed by Martin Pаnауоtоv
Editor
Martin is founder of MoveAdvisor, formerly MyMovingReviews.com.
918 movers in Richmond
"My family used this company back in October. They initially did a great job, but once we started to unpack, precious items were missing. When we realized this, we called and the owner told us to call the police and leave a report with them instead..."
"I would give this sham company no stars or negative stars if that was possible! They are pompous and unprofessional crooks. I have moved cross country and internationally, across Asia, Europe and the US and have never met with such scam artists. ..."
"It was unprofessional start to finish. They are overpriced to begin with, and when I moved my belongings back in, I noticed my rug had been stolen along with a suitcase that had very expensive clothes In it. I never received an apology, or got rei..."
"Move from central TX to MA. The movers showed up and tell us that the estimate they were given by Road Runner was WAY under and we had twice as much. Mind you, we counted every box and piece of furnitureand sent pictures. So, their math was WAY of..."
"I was scheduled to move from CA to AZ. They quoted based on the number of boxes (40). The agent said very clearly boxes not the cu feet. She filled out the items she said there are no issues you can accommodate boxes mixed of Large and Medium. I f..."
"They damaged our front door, $1000, they scratched up our new floors and walls, they dented our fridge, they didn't have the equipment to move items so they said they would be back and never showed up, they didn't move a fridge into our house but ..."
"ZERO STARS! DO NOT USE FAMILY VAN LINES! I served in the military for 21+ years. During that time, I moved 10+ times. My move with Family Van Lines is the worst moving experience of my life. The moving crew DID NOT show up on the schedule start da..."
"If I could give this company less than one star I absolutely would. The movers were hired by Town and country as sub contractors and I will say they were great. It was the owner of Town and Country that was terrible. I originally went on a website..."
"We hired Edwards moved because my husband knew the owner. Little did we know the have a habit of marking ALL your furnishing with their abbreviations after the item number of sc- scratched etc. when our furniture arrived my brand new metal headb..."