United Transport Inc

I originally contracted with another moving company that I found online. They gave me a great price but came a day late to pick me up and tried to double the price on me once they arrived. I was panicked but refused to give in and canceled my move with them. So then I started a frantic search and thank God I was able to find United Transport. Sherry the rep gave me a great quote and made me feel comfortable. They came the next day as promised and did a great job and there were no suprises in price or otherwise. Delivery was smooth , on time and no damages. Thanks United Transport.

Service cost: $1852

Never again will I use United Transport Inc. To whomever reads this review, do yourself a favor and look elsewhere. With so many complains and bad reviews online, don't even bother with these fools. My move was from Florida to California. As many other reviewers has stated, I was victim of the price increase when they came to pick up my furniture. Of course, I had my suspicions when I read these reviews thinking maybe the customer didn't communicate all their items. However, I specifically listed EVERY ITEM to the sales rep and even provided EXACT DIMENSIONS.  However, they increased my price from $1350 to $1750 ??  Good total BS. Here comes the fun part. When the driver arrived in California, he refused to deliver to my door. Why? Because he felt it was unsafe to drive into San Francisco. Now, I agree if it was being delivered into the city but I was right off the freeway with HUGE roads and plenty of room. I even drove the route myself and recorded the entire drive. But nope, they would NOT cooperate at all and I ended up spending $150 on a U-Haul to pick up my own furniture 40 minutes away from my apartment. Oh, of course I had to move all my furniture into my apartment myself.  But wait! How can a crappy delivery not end with missing or broken items? United Transport is here to deliver that too! .. Yep. They lost my $1900 memory foam mattress, damaged my $3000 computer desktop, and busted up my $600 weber grill.  Oh, but their adjustor offered to settle my claim for a grand total of $130.  Seriously? $130 doesn't even cover my own U-Haul expense to pick up my own furniture !! What a freaking joke.   Again, STAY AWAY FROM UNITED TRANSPORT INC.  BAD NEWS written all over.  I have no idea how they are rated A- on BBB. They have so many complaints on there as well as with DOT.    STAY AWAY!
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Service cost: $1350

I selected United Transport to do my move from Orlando, FL to Basking Ridge, NJ. They were professional when speaking to me and went into details (such as if my condo association allowed semis into the complex) that the other companies I got quotes from did not. They gave me an initial price of $3946.00. When the movers came, they wrapped my furniture on such a professional level. Some items needed special wrapping that I couldn't do myself and some addition items that I forgotten to mention had to be added which brought price up by $216 to a total of $4162. The additional cost was justifiable and I am extremely satisfied that all my items were delivered in perfect condition. Delivery was prompt and unloading went as smooth as loading. I would highly recommend United Transport! Excellent customer service, extremely professional salesmen, all around great company!

Service cost: $4162

DO NOT USE THIS COMPANY!!  They damaged a door to my apartment complex and, after months of back-and-forth, they rejected my claim for only $395. The damage was caught on video - I contacted them immediately with my concern, provided them with the date, exact time, and location of the damage, and sent them the repair quote within two days, but their customer service was so non-responsive, that I didn't hear back from them for 32 days.  The video cycles every 30 days, so the incident was taped over. Three months later I received a rejection letter stating that witout video evidence, they can not pay my claim. I have found the customer service to be terrible.  It has been like pulling teeth to even get ahold of someone to speak with. I strongly suggest you look elsewhere for your moving needs.

Service cost: $2500

TERRIBLE CUSTOMER SERVIE!!
IRONIC!  I find it extremely ironic how, after I write an honest, negative review of my experience with this company on multiple websites, that positive reviews are listed above it almost immediately.  Read those reviews and decide for yourself if they look legitimate.
This company has terrible customer service.  They were not clear with my move on the amount of cash that had to be paid ahead of time.  They were very difficult to deal with when I tried to pay with a money order instead of a cashiers check - a misunderstanding on my part apparently - to the point where the manager was yelling and screaming at me over the phone.
On top of that, they refused to pay for damages that their movers caused. 
I WOULD HIGHLY RECOMMEND YOU LOOK ELSEWHERE FOR YOUR MOVING NEEDS!!

Service cost: $2500