Simple Moving Labor

We had ProMovers load a 22' truck combining things from 2 separate apartments ~20 miles apart.  Both movers were very punctual, hardworking, polite, and very respectful of handling the furniture.  The move was originally slated for 3 hours but because of travel time between apartments it ended up taking 5 hours.  I was concerned this would be an issue but the movers stayed until the end without question. My only complaint is that the progress seemed to slow considerably over the last hour with more time spent discussing where the last pieces would go rather than actually putting them on the truck. Our interactions with SML were smooth and easy.  The representatives were very accommodating and a rep called us before, during, and after the move to assure everything went as planned. I will highly recommend SML to any of my friends who need this service.

Service cost: $700

We used Simple Moving Labor to pack up our household items and load them on to a rental truck.  We used them again to unload the truck at our destination.   All workers showed up on time, were professional and new what they were doing.  I tried to feed them lunch everyday, but all workers wanted to just keep working and complete the job.   One of the packers even advised me to use a size smaller rental truck, which I appreciated very much.  The communication from the office was excellent with lots of reminders in the way of voice messages, as well as checking to see that the workers showed up and were doing their jobs.   I would highly recommend this company.

Service cost: $1700

Booked two helpers to load 16ft penske truck for approx 400 mile move of furniture and stuff to vacation home in mountains. These guys were great. And while I booked for helper service at the lower rate, these two guys were as good as any professional mover I have booked. They packed the truck quickly and perfectly, and tied down everything securely so we would have no load shifts on these tricky mountain roads. The load travelled with no incidents or problems.  Again, great service at a fair price!

Service cost: $260

We were assisting our daughter with a cross-country move and did most of the work ourselves. However, at the end destination (Santa Clara, CA) we were concerned about moving everything in the packed 26-ft long truck to the second floor of an apartment building (no elevator). So, using the contact we received from Penske, I decided to call SML for a quote. The representative was very helpful; she was able to set up an unloading date for the one we requested (just a week away from my call), and the quoted price for 2 men with a 3-hr minimum was very reasonable. (We did have a very nice discount because of our Penske truck rental.)  The two young men showed up promptly, worked diligently to unload the truck, and were finished before the allotted time. It was well worth it, and our backs were happy :) Representatives from the company called a day or two prior to our scheduled unloading appointment, then again when the men should have been there (they were) to make sure everything was going well. I will definitely recommend this company to anyone needing help with a move.

Service cost: $181

I found SML while renting a truck from Penske in Bellingham, WA. The truck rental took longer than expected (0845 appt. out at 0920); so initially I missed the movers which cost me 15 minutes (first arrived at 0945 than again at 1000 - charged me for 0945 start). They moved the furniture but towards the end there was some confusion about time; they stated they had a two hour minimum but I was told a 3 hour minimum - so when I asked them to stay for the 3 hour period they agreed. Overall, I was very pleased by the results especially since it was very hot that day. I would definitely use them again.

Service cost: $442

Our daughter rented a Penske truck from Home Depot and we loaded it ourselves. In the process of packing, she and her fiancé hurt their backs. They hadn't planned on using helpers, but since their new place was a third floor walk up with no elevator, we had to scramble to find last minute help. SML was extremely helpful and were able to secure helpers for them with just over 24 hours notice. They were life savers. The guys arrived early and the entire truck was unloaded in less than 2 hours. They were cheerful and never complained about the stairs. I am so grateful that they were able to help our daughter.

Service cost: $240

The loading of the truck. Absolutely the worst service ever provided me in my life. The worst, slowest, unskilled workers I ever dealt with. They were supposed to be the professional movers and they didn't know how to keep a piece of furniture on the hand truck. Every item that needed to be moved would involve a 15 minute conversation between the two "Professionals" before they would begin the painfully slow trip down the flight of stairs. We paid for professionals and one of the workers had been doing this type work for 1 week!! The other worker had been doing this type work for 6 months. These were the Professionals?? Horrible service and would never ever use SML again. In my opinion think long and hard before contracting with these people.. The unload in North Carolina was handled by the "Non Professional" personnel and was handled by two outstanding guys. Very very good and the exact opposite of our experience on the west coast.  .

Service cost: $505