Simple Moving Labor

I rented a Penske Truck and needed help packing big items and loading.  I called the SML movers and requested professional movers in Tucson Az and they were on time, very professional and efficient.  They packed the truck very nicely and securely.  On my way to texas I realized that I had not hired unloaders and help with heavy furniture at my destination in Austin Texas.   I called on a Saturday afternoon and received prompt and courteous service.  I called and wanted to schedule professional movers on a Sunday.
The SML representative was very helpful and tried to locate pro movers for me.  I was in the hill country of Texas with poor cell phone reception and but The Sml Representative workled with me until I reach a samll town with an At&T office where I finally downloaded and signed the contract and sent it bak to SML with a few minutes to spare before closing.  The pro movers showed up on Sunday morning to unload and assemle the dining table, beds sofas, heavy dressers, armoires and china cabinet.  They communicated well did theior jnob effieciently.
Thank you for making my move efficient.

Service cost: $882

Awesome experience! My movers arrived right on time. I had a cross country move from Florida to Oregon and I had to change date and time twice because of weather conditions, the customer service reps On the phone were really helpful and made last minute changes with no problem or fees. The two guys that arrived were on time. They were polite and did a great job in a very short amount of time. They even put my mirror up On my dresser and Attached my headboard . I did not have to watch over them as they were efficient and worked hard. It was a real smooth experience. Thank you!

Service cost: $200

White upholstered dining room chairs were not shrink wrapped, and poorly loaded into the truck. A chaise was not shrinkwrapped and dented because of poor loading.
A black lacquer entertainment unit was damaged on 2 sides, as well as
a built in record player was not secured and damage occured.
Two side tables  not wrapped, and edges damaged.
Two bar stools not shrinkwrapped and upholstery dirtied.
Team for unloading on the other hand was very professional. Would give them
high marks.

Service cost: $900

I used Simple Moving Labor to load the Penske truck I rented. I was moving from Ohio to Georgia and I just needed help loading. I used the professional movers. The movers showed up about 30 minutes early and went right to work. I had to stop them and explain that the wood furniture pieces were expensive and that wrapping them was necessary, along with a leather Morris chair, couch and chair.  After that they pretty much wrapped all of the furniture (I provided the shrink wrap). I had the entire house packed up so they simply had to load the truck.  When I arrived in GA there was considerable shifiting of the contents but little damage/scratches.  Overall, a decent experience and I will probable use them again.

Service cost: $400

One Helper to assist loading household goods onto a Penske truck I rented for an interstate move. At the destination, 2 professional movers to assist in unloading the truck into an apartment.
 
The helper showed up on time, was very professional, and worked very hard. At the destination, the 2 professional movers showed up a bit early (which was OK) and did a very good job of unloading and taking the furniture and boxes into the apartment.  Our couch would not fit through the hallways, so they came up with an ingenious way to hoist the couch over the railing and into the apartment.  They worked very hard and were very professional. Would use SML again.

Service cost: $300

SML was a recommended partner by Penske when we rented our truck and the brief version of this story is that SML misrepresented themselves and the service they provide. We needed help packing a truck in Michigan and we were promised and paid for 2 PROFESSIONAL MOVERS and we got the service of 3/4 of ONE professional mover.  The two individuals who reported to work the morning we moved were polite and had strong backs but for one of them this was only the second truck he had ever loaded and the other was better / more experienced but still had a lot of trouble packing the truck to standards one would expect (tight and efficient).  By the middle of the time slot these packers were scheduled to work I was in the middle of the truck scrambling to help organize things and try salvage the situation.  I ended having to pay for an extra half hour just to get the heaviest things onto the truck--note I requested (demanded) a refund for that extra half hour and eventually SML refunded us for the extra time.  Later, my daughter and a small group of her friends showed up and we basically repacked the truck! In contrast to all this we hired Two Men and a Truck in St. Louis, MO for the unload and what a difference.  These individuals were PRO's and unpacked the truck and then effectively packed a huge storage room in less than half the time that they were scheduled. I only paid for the time they worked--what a difference. SML, never again. .

Service cost: $300

Our moving experience was an okay experience as I've had worse (movers never showed up) but still had some issues. The pluses- scheduling the movers was easy and they were available with less than a weeks notice. The movers actually showed up early that morning and of the two movers we booked one was very friendly and a hard worker. Which leads to the minuses- the other mover that showed up obviously had been out the night before or was coming down off something, he was useless and carried only light items. He had to take a break every 5 minutes and threw up a few times on the stairs we had to move up and down on. We called to complain while they were still here and they said they would send someone else in an hour but by that time we had already brought help with us and had finished everything before the time they were going to send someone else. They offered a 10% discount for the trouble but we basically did the move with one of the movers from SML and two people we knew to get the job done.

Service cost: $200

Movers arrived on time and ready to go!  26' Truck was packed tight floor to ceiling.   SML contacted us the week of move to confirm our appt, and also the day of to make sure our guys had arrived.   Truck was driven 2000 miles OH to AZ. No breakage of any furnishings packed by the movers. The unload crew was excellent, skillfully unloading most contents to a storage unit. The other items were placed on the ground until the truck was empty, and then they happily reloaded these items on the truck (which we took to our house).  Whole process was better than I expected.  I am sure glad I was not the one lifting all those heavy boxes my wife overstuffed, and pieces of furniture I wanted her to sell!! I don't plan to need these services any time soon but I would not hesitate to use SML again.  The whole process, packing supplies, truck rental, fuel, SML and other miscellaneous saved us 50% off the price of a moving co.

Service cost: $700