Simple Moving Labor

I loaded the moving truck myself (with Friends) in Arizona and drove it to Fresno, CA where I had no friends, so I looked into unloading help there.  SML was recommended to me by the rental truck provider, and that worked really well.
With help from the SML front-office agent, I chose the option of 2 professional movers for 3 hours for my unloading in Fresno. From the front-office interface through the completion of the move, everything was handled with professionalism, good communications, and superior service.
The amount of time and expertise were right, and the movers themselves were excellent. Highly recommend!

Service cost: $437

We used Simple Movers Labor because we had a budget.  After we received a few $13,000 quotes from moving companies, I looked around on line for a truck rental.  I happpened across Penske rental trucks and noticed they have a Veterans page.  So I called and found a great service.  Then the Penske lady asked if I needed help moving.  I told her I did and she sent me some info on SML.  I called them and was greeted professionally.
 
The gentlemen showed up on the day of the move, packed everything securely and with in their alloted time, as they had another house to move.
 
When we arived in Louisana, the gentlemen that helped us unload were as professional as the counterparts in Washington.
 
We will definately use SML and tell enyone that has to move to check them out.
 
We saved thousands of dollars by doing all the driving and loading with SML.

Service cost: $600

I hired 2 Pro Movers from SML and they had my 12' truck fully and securely well loaded within 1.5 hours. Extremely efficient and made great use of moving pads, pillows, comforters etc. to maximize storage effectiveness as well as protecting my belongings. I drove the truck from CA to OR and all items well intact and in perfect condition when I unloaded the truck (esp my 50" plasma TV!!) I would recommend this service to anyone. Thank you again SML for making this move as easy as possible!

Service cost: $430

A huge thanks to Ryan and Kevin for helping my daughter and I move our belongings from the storage unit to our new home. They were polite and cared about how they moved our stuff. SML did not break or scratch any of our belongings, and they took very heavy pieces of furniture upstairs. We did find some broken things from the original overs, one item which was an heirloom and cannot be replaced. I wish I had known about SML before our big move across the country. I would have used this company instead of the larger moving company. Thanks again!!

Service cost: $1000

The movers were very professional and willing to do anything I asked of them. They were hard non-stopping workers. I would highly recommend them. They made my move much easier on me. They were willing to move boxes upstairs, downstairs and anywhere I told them without any hesitation, they did a great job! Anyone needing movers to help with their move, I would recommend SML and I will use this company again and will refer them to my family and friends. Good job to my great moving team!

Service cost: $269

My wife and I used the SML Pro Movers service to move into our new apartment in the Seattle area. I found out about them after booking my rental truck with Penske, and was very pleased by the discounted offer they provided because of my Penske rental. Prior to arriving, the Pro Movers called to confirm a time of arrival and were very prompt. The team was very well organized and executed the move in an efficient manner. While they worked quickly, they were also careful not to damage our belongings (although our computer desk was damaged during the move-in, SML does provide compensation for any damaged products). Overall I was very pleased with the courteous and professional manner in which the SML Pro Movers executed our move-in.

Service cost: $350

SML services were exceptional: professional and efficient.  The two-man team was courteous and just plain nice.  Everything arrived 1400 miles later still well-secured and without a scratch.  I was on a tight timetable and worried about whether they would arrive on time and how long it would take to load.  Despite a 109-degree temperature, they loaded from a third-story apartment without complaint and very efficiently.  Their home office checked in the day before and the day of loading, before and after to ensure their timely arrival and my satisfaction with their service.  I would definitely use this team again.  .

Service cost: $700

I will not be using SML again. I payed a lot of money for the "pro" experienced workers. Once I called SML to schedule loaders and unloaders, they charged me more than what was stated on site because of the distance. I had to "work around their schedule" days prior. Then they called me less than 24 hours in advance to tell me that the workers couldn't come till after 12p to load my stuff. My move was three hours away and I had already scheduled an appt to sign my lease at 3p. I called SML and complained and even asked for a discount bc it was their fault that they were late and double booked moves. Unloaders.. They were 4 hours late.. Bc the people had car problems! SML- needs to be better organized with back up.. I was very disappointed. Nothing got broken.

Service cost: $900

I contacted SML for laborers to load a one way rental truck. I was given the option of hiring just laborers or experienced loaders at a higher cost. I chose the experienced loaders, since my husband has health issues and could not supervise the project. First, I was contacted by SML office on the day before their arrival for confirmation. Second, they were suppose to arrive between 9 & 11 AM. At 11 AM, they had not shown; I called and asked where they were. After calling 2-3 times, they finally showed about 1:50 PM. They stated they were suppose to be off that day due to lack of work. The team leader stated he had worked for SML for 18 years; the  other guy acted as if it was his first day on the job as the team leader had to tell him every move to make. Third, I had rented 2 dozen furniture pads; they used those; plus all the blankets and rugs we could find. However, I still had a huge gouge in a night stand and my washer and dryer were all scratched up. Due to their tardiness, I called the office, stating their tardiness had cost me money and ask for compensation. The office wanted me wait until they were finshed and then negotiate. I said, "No, for I do not want a huge surprise at the end." Finally, we agreed to a free hour. Fourth, the loaders knew I had smaller items I was going to be putting on the truck; yet, they tapered the loaded items to the very back. Our departure time was delayed several hours rearranging the loaded items to get the remaining items onboard. Needless to say, I was not a happy camper.

Service cost: $480

I moved from Smyrna, Ga to Round Rock, TX in early August 2014. I rented a Penske truck and was linked through the Penske site to the SML site to hire labor for loading and unloading of my belongings. I had used SML a few years prior for a move from Parker, CO to Atlanta, GA and was VERY happy with their service, so I didn't hesitate to use SML for this recent move. However, this experience was no where near as pleasant.

When I made the reservation, I decided to pay extra to have two experienced movers who, as the person I was booking with described them, could pack a truck like a game of Tetris. Well, the two men who showed up for my loading project on 8/9/14 were quite obviously not experienced movers. To start with, they didn't load the large items into the truck first. I have moved MANY times in my life and have ALWAYS had movers who first loaded the large items (washer/dryer, beds, dressers) first and the smaller items after and in open spaces to avoid shifting during transit. These movers did not. When I asked why they weren't loading it that way, I was told "we did put the dresser in first." I also had rented furniture pads to pad all of my furniture and had tons of tape and shrink wrap to protect my furniture. They half wrapped / half taped all of the furniture, which basically did no good at all. Once they had filled the truck with all kinds of small things (bags of pillows even!), they started to put the sofa and kept telling me that it was too big of a sofa and probably wouldn't fit all of my things in the truck with that. Then he took my washer and dryer out to the truck and said he was going to stack them. These are new full-sized washer and dryer! I told him I didn't like that and didn't want that and again was told that all of my belongings would not fit if I didn't let them do it their way. Well--- eventually they got almost everything in the truck. They couldn't find one space to put a microwave that I was moving into the truck, so I gave it to one of the movers well, because I didn't have anywhere else to put it!

When I arrived at my new home in Round Rock, TX and the unloaders arrived, they couldn't believe how the truck was packed. They even took many pictures of the truck as they unloaded to cover their own team from being blamed for damages. When they saw that my dryer was upside down on top of the washer, they couldn't believe it. The head guy on the unload team said that you are NEVER supposed to turn those over since it can ruin the entire machine. Once thy started unloading the furniture, we discovered that EVERY SINGLE PIECE of my dark wood Furniture has damage on it. EVERY PIECE!! The loading team did such a horrible job loading the truck that several items broke beyond repair and the wood furniture has scrapes, nicks and chunks of wood missing. The places that they taped on my furniture left terrible sticky spots that I'm still trying to get off without removing the stain from my wood furniture.

While the unloading team here in Texas was great, I will never recommend SML to any of my friends because of the terrible experience I had with the loading team.

Service cost: $720

They only sent 1 fellow. The second guy never showed up. 4 OLD ladies had to fill in for the missing unloader! it was very hot and the loan unloader kept calling for his back-up and whom ever he was speaking with kept saying they were trying to get in contact with the second man. This never happened. I was told they would only charge 1/2 the cost. I guess they frogot this promise. I'd love to use this service again(in the fall) but I am kinda' leary of the outcome.

Service cost: $125

Do not use Simple Moving Labor! I hired them to help load and unload a Penske Truck. I had a four bedroom home and I was moving into a three bedroom home. I decided to go with professional labor with the loading, thinking they will do a better job packing. Before they arrived my family had all of the boxes staged in out garage (about 150). All I needed was for them to move the large furniture. I had three beds (1 king, 2 single) and four dressers from upstairs. A kitchen table and six chairs, Futon already broken down, small gun safe, small home safe, one small hutch and six 30” inch wide shelves. They showed up over an hour late, loaded all of the boxes within 3 hours, but took 6 hours to load the big furniture. There were two guys, one was really good and worked hard all day, but the second was out of shape and disappeared several times for a ½ hour at a time. I did complain and Simple Moving labor credited me 10%. Too bad they overcharged me by at least 4 hours On the unload I hired just general labor. They unpacked the truck in just under 3 hours (why 9 to load). This is when I discovered all of the damage. I lost two shelves, several boxes were smashed (there goes the idea professional labor would do a good job packing),  most of the wheels on several items, and discovered several pieces of furniture that was scratched. Bottom line, if you want your stuff to be loaded quickly and without damage interview and hire local companies yourself. Simple Moving Labor has zero quality control. Simple Moving Labor is a bad choice because you never know who you will get and they really do not care. I sent pictures of damaged product, they did not care. I complained about it taking too long, they did not care. Please do not use this service!! Go with local help, because you are paying a higher rate and you could very possibly get the same movers!! Both of the loaders and unloaders gave me their personal business card! I got the impression that the laborers do not care when working for Simple Moving Labor because there really is no consequences!

Service cost: $1200

I hired SML movers through Penske thinking that these guys will ve very professional. To start with: 1) They arrived almost 45 mins late because they were lost trying to find directions in GPS! I had to phone escort them to my place. 2) They did not use all the tools that were made available to them. For example, I had blankets to wrap up my furniture, and most of them they did not do. 3) When the loaded the truck, there was a huge gap in the middle - so, I was worried that things will stumble down when I will drive the truck. 4) When stuff was unloaded off truck, there were cracks in sterilite boxes and other boxes because of faulty way of putting them. I thanked God, that some of the expensive stuff like Flat Screen TV etc, were not damages. I did not expect these kind of unprofessional people through SML.

Service cost: $149

Simple Moving Labor was fantastic; there sales people explained everything very well and their loading team was amazing.  Sean and Todd arrived about an hour early and got right to work.  They were friendly and courteous in addtion to being great workers and knowledgable about how to properly pack a moving van.  We could never have finished loading the truck on our own in a timely manner and I doubt we could have gotten it packed half as well; nothing they loaded shifted or moved and there were no broken or damaged items.   And they loaded by drop off locations; some at my daughters, my sons and our house.  Thus, by the time we were done we did not need the unloading help.  Great company, great employees resulted in a great move. .

Service cost: $509

We tried to use Penske's code to get moving labor. At two attempts at the phone to get them schedule a pickup they were unfriendly and unprofessional. After I talked to a supervisor and complained, they wanted to send a contract, which never arrived. Then I looked for moving helpers online and found better helpers for the same price this company offered with Penske's code. I can only imagine how unprofessional the helpers are after the experience at the phone.

Service cost: $280

Beware! This business was hired through Penske to do a load swap after our moving truck broke down. We specifically asked if the movers were licensed and bonded. The movers who showed up as well as the employer I spoke with on the telephone said they were. As it turns out, SML's FMCSA operating status was revoked months ago (it is currently September 2014) and is currently listed as "NOT AUTHORIZED" at safer.fmcsa.dot.gov. I am not sure if they can still provide moving labor, but they certainly can't operate your moving vehicle. A second team of movers had to come repack SML's poor packing job, and there is an incredible amount of damage, even to items in hard-sided Tupperware bins. We are awaiting an assessment of damage, but I would guess it will take thousands of dollars and many months to repair or replace items. SML has not returned any of my calls or responded to email. Also, if they are hired to complete your load swap DO NOT sign any forms limiting their liability or job completion until you have spoken to the company who hired them and gotten the go ahead (in our case, Penske). Take a copy or picture of any forms. Be sure to take pictures of the packing periodically throughout the swap and film the final inspection--our moving team got in their vehicle mid-inspection and left, luckily caught on tape.

Service cost: $1000

Two professional movers loaded the contents of our home into a 26' Penske truck in Olive Branch, MS and two professional movers unloaded this same truck at our home in Columbia, MO. EXCELLENT experience. It was a pleasure to deal with the Sales folks before, during and after the move. These folks were professional, courtious and explained things well. The four loaders were very professional and efficient with their tasks to load and unload. I was totally amazed and extremely pleased with how well our belongings were packed. I was equally please with the care both crews took to not damage our belongings or our homes. To be honest, I was skeptical of the crew that arrived to load the truck as they were both in their early 20's with the Team Lead only having three months experience. My skeptism quickly vanished as I watched their ability to pack the truck in such a manner that not only was in a timely fashion but resulted in very little shifting during transit and no damages. If we move again, I will contact SML!! .

Service cost: $894

I rented a Penske Truck and needed help packing big items and loading.  I called the SML movers and requested professional movers in Tucson Az and they were on time, very professional and efficient.  They packed the truck very nicely and securely.  On my way to texas I realized that I had not hired unloaders and help with heavy furniture at my destination in Austin Texas.   I called on a Saturday afternoon and received prompt and courteous service.  I called and wanted to schedule professional movers on a Sunday.
The SML representative was very helpful and tried to locate pro movers for me.  I was in the hill country of Texas with poor cell phone reception and but The Sml Representative workled with me until I reach a samll town with an At&T office where I finally downloaded and signed the contract and sent it bak to SML with a few minutes to spare before closing.  The pro movers showed up on Sunday morning to unload and assemle the dining table, beds sofas, heavy dressers, armoires and china cabinet.  They communicated well did theior jnob effieciently.
Thank you for making my move efficient.

Service cost: $882

Awesome experience! My movers arrived right on time. I had a cross country move from Florida to Oregon and I had to change date and time twice because of weather conditions, the customer service reps On the phone were really helpful and made last minute changes with no problem or fees. The two guys that arrived were on time. They were polite and did a great job in a very short amount of time. They even put my mirror up On my dresser and Attached my headboard . I did not have to watch over them as they were efficient and worked hard. It was a real smooth experience. Thank you!

Service cost: $200