Simple Moving Labor

I hired SML helpers who I thought would be able to help with my move. One complained about knee injuries and was not physically able to move items so she carried the light items from the bottom of the stairwell to the truck (about 6 feet). The other showed up an hour late and then spent his time chatting and I had to ask him (twice) to help me move a futon. My friends and I moved the sofa, chairs and heavy boxes down the stairs and also loaded the truck. I complained SLB that it was false advertising to send "helpers" who could not or would not help and they gave me a $30 rebate. So I still spent $200 to haul my own furniture. I would never ever use them again.

Service cost: $220

We were hired for 3 separate jobs, and we were never paid, and they won't return our phone calls or emails. Do not use this company they are a fake. Poor customer service, rude, unprofessional, should be put out of business. Gives movers a bad name. They lie and say they don't sub out their labor, but they sub out all work, they employ no movers. Please do your research before hiring this company. There are plenty of professional services out there,unfortunately this isn't one of them.

Service cost: $900

  We were moving to Albany NY and found a link from the Penske rental site for SML -Simple Moving Labor.  The two "helpers" showed up seperately.  One early and the other right on time - this was not an easy feat considering the main entrance was closed so the only entrance was around the back of the building.  They took time to ask a few questions about how we wanted to proceed and did a great job of helping.  I had loaded the truck and able to move all times to the back of the truck where my helpers carried all items into the building, up the elevator, and into the apartment without any incidents at all.

Service cost: $200

I used SML for our move from a townhouse in McLean VA to Orlando FL last October. I paid for "pro" movers to load our rental truck and basic labor to unload. The loaders did a horrible job that resulted in damage to many pieces of furniture but was not noticable until we unloaded. I followed the company directions for submitting a claim that involved 2-3 numbered pictures of each piece and description. Sent it in and have received no status as of March 2015. They did send me correspondence stating I owed them $200 due to a credit card error before they could address my claim. I paid it immediately and have heard nothing since. I will never use this company again and suggest that anyone considering them forget about any settlement for damages. Professional movers is a joke!! Don't waiste your money!!

Service cost: $399

Chose Simple Moving Labor through Penske rental for loading only in NC.  Used "pro" movers and pleased with work.  3 men showed up on time, were polite and professional and careful with our belongings. Did a very good job of packing our rental truck.  From phone contact, to email support to checking on arrival of labor, the SML folks did as promised.  Our only complaint was the cost.  We paid more than double to load using SML than to unload in Texas (different service but equally as good), and for the nearly $600 for 3.5 hours, we are appalled that the loaders received $10 per hour for their work.   That is shameful, and we would think twice before using this service until staff is paid better.   .

Service cost: $600

On 2/22/15 two young men arrived to unload my Penske rental. The movers were scheduled through SML. Prior to the scheduled move date I received courtesy reminders from SML which I found to be helpful. On the day of the unload the two movers arrived on time. Both young men were friendly and professional. They demonstrated great care in moving my belongings and respect for my home by laying protective covers on the entry as not to track in dirt, etc. This is the second time I have employed SML services and I would not hesitate to use them again.

Service cost: $375