Schea Van Lines

Recently moved and had a disastrous experience with this company. Consumers BEWARE and PLEASE READ; I would strongly advise against this moving company. We were supposed to move two houses in one day. These guys created a disastrous experience. 1) they severely underestimated the scope of the job saying they thought they were moving a 4 bdrm apartment and then swinging by to pick up a few boxes from a residential stop 2) sent an inexperienced skeletal crew of two men 3) sent crew with a damaged truck on multiple levels from oil leakage; a huge hole in the roof; to mechanical issues 4) took these guys all day to pack up 1 house with minimal furniture from 9-5pm 5) we had to rent another moving truck on our own in addition to calling in family members (parents in their mid-late 70s) to help move contents in their own vehicles to compensate for their inefficiencies 6) we lost track of their whereabouts due to them breaking down completely for several hours in their route to our new home 7) when they finally arrived they decided to unload truck the next day b/c it was too late in the day 8) the torrential rains set in and their plan was to put heavy blankets and a dolly on top the truck to protect our contents 9) we as customers had to run out in severe thunderstorms at 9pm at night to purchase our own tarps & bungee cords to attempt to protect our assets & climb onto the roof of the truck in lightening and rainfall conditions 10) next day they arrive we start unpacking and there's water saturation and moisture to our furniture and boxes 11) 3 hours into it they are trying to collect payment already for a barely finished job 12) with the continued rain we were left no choice but to help unload contents from the truck to our garage to the house to prevent more water damage 13) garage wasn't even half moved into our home and they were coming to collect payment again for an incomplete job 14) an hour later we discovered additional damage to our furniture not from water but from these guys improperly prepping and staging the furniture; a total lack of care. No shrinkwrap, no padding on furniture and no proper floor runners. These guys damaged our entertainment center when a glass door flew open; a night stand, a dresser and an antique table/heirloom 15) to make matters worse we had to fire this company mid stream and find another mover same day to finish the job moving contents into our home 16) we had to secure another mover to move the 2nd home which occurred on the third day of what was supposed to be a one day move. Thankfully All My Sons Moving & Storage and the other back up crew I hired were top notch 17) to add insult to injury we discovered unauthorized charges from this company on our credit card for an incomplete and extremely unsatisfactory job. I strongly do not recommend this company. I would hate to think of other consumers who might be at the receiving end of a terribly unprofessional services company. They did nothing to right this wrong but try to collect payment in the end. This company needs a serious look inward as to how to authentically treat customers with a service orientation; establish a high level of expectation for quality standards; ensure best practices and processes are upheld in the field; and should never, ever let this scenario become someone else's moving nightmare. #silverbackmoving #sheavanlines #movingnightmare #consumersbeware #chooseyourmovercarefully.

Service cost: $1500

We had an excellent move using Schea Van Lines over the weekend. My wife and I have been in a three-bedroom home in Hilliard for about six years now. Considering we've collected significantly more furniture since we initially moved in, we decided to have an in-home estimate done to be certain that we had a firm price from a professional company. Schea Van Lines sent out a gentleman from the office who took a very thorough list of what we had going. Later that day we received a call from the office giving us a complete estimate as to how much it would cost and asked and how long it would take. The day of moving, a staff of four men came out and properly prepped the home for service throughout. All pieces were moved to the new address safely and done so in a timely fashion. I was very impressed with the work of Schea Van Lines and the special attention to detail they gave.

Service cost: $1686

Schea Moving was an excellent experience from the initial visit by Karin to our home offering many tips, time frames and expert opinions. The whole experience was without any glitch. The three movers arrived timely, and worked with with us to get the most important items wrapped and moved. They were very friendly, never stopped, and they made a very huge and hard move the easiest possible. There is not one complaint. I would recommend Schea Van Lines to family, friends and anyone who is moving for a professional, efficient move by a company of very expert people at every level. Thank You.

Service cost: $1200

Hired Schea Van Lines for a quick move from Hamilton to Hamilton. The gentlemen arrived on time and we got to work. I initially planned on taking care of the majority of the move myself. Unfortunately, due to time restraints and work, I was unable to take care of the majority I planned to. Fortunately Schea Van Lines picked up the slack with no additional fees. They simply billed hourly for the extra service. I was very pleased with the service of Shea Van Lines. They did a wonderful job in my book.

Service cost: $1735

Schea Van Lines was the ideal moving company that I had been searching for. I wanted a local family owned moving company. One that was not franchised nor managed by parent companies. I received the personal touch from Schea Van Lines that I had been looking for.

Kind, courteous, and reliable are only a few words that describe this firm. The office staff were friendly and helpful with moving tips. The gentlemen that arrived to relocate my family were just as helpful. Uniformed and properly equipped.

Thank you Schea Van Lines. Will be sure to call on you guys again.

Service cost: $589

My movers arrived in a timely fashion. One guy was the lead who seemed to have experience while the other talked way too much. He even told me today was his first day on the job. They didn't manage to pack everything up to move me after doing an initial walk through and saying all would be fine. I had to come back with a truck to finish the job. They offered to come back but it would have been very costly, I'm sure a very calculated move by them. They unloaded quite a bit while I wasn't around. One bedroom set was broken while reassembling. The walls and door entrances were hacked up. Not happy to see that in my new home with fresh paint. I had to provide them tools to take apart and reassemble bedrooms. When they had to call their boss, both of their cell phone batteries died. The manager never sent anyone to repair my broken piece. They also had hidden charges. Please don't use this company if you want an honest and proper job.

Service cost: $950

We had a four bedroom home in Ann Arbor needing storage for a brief period of time while our new home was being built. We received a postcard in the mail from Schea Van Lines. At that time my wife phoned the office to schedule an in home estimate. The office sent out a gentleman who was very thorough and outlined everything at the house. The storage was complimented considering it was for a brief period of time. When the new home was ready, Schea Van Lines made our furnishings reappear as promised. Schea Van Lines did a great job.

Service cost: $2785

Schea Van Lines and Blue Oak Moving handled my recent move from Milford to Grand Rapids. My company paid for the move fortunately so I did not compare rates. However, I have much experience with moving companies. I've had the misfortune of dealing with sloppy companies that were all about "jam it in and let's go." Fortunately these guys were different. The driver explained to my husband and I that the company has a policy that all wood pieces must have moving blankets wrapping them before they are aloud to take out of the house. Initially I felt the wrapping was a bit excessive, but it made all the difference.

My pieces arrived in Grand Rapids in pristine condition and the guys were polite throughout the entire day. I can't imagine the amount of hard work it takes to move an entire home in a single day only to have a smile on the face at the end of the day. Real life superheros these men were.

We made certain to have them for pizzas and pop after the move. I asked them what part of town they would be staying in for the evening. They replied "We're going back to Cincinatti!" Very impressive. I liked the guys alot and the company itself kept me updated and well prepared prior.

Move size: 2 Bedroom Home Service cost: $2000

I hired this company for our 20 mile move from one house to another about 3 weeks ago. I had asked the representive from the company to come out and see what I needed moved but they said to just tell them what I had and they'd give me a quote over the phone. I should have known better, so it should be no surprise that our move ended up costing $500 more then quoted and they damaged 2 walls in our home. There customer service is terrible and the people working there seem miserable as well. Stay away from this shady moving company.

Move size: 4 Bedroom Home Service cost: $1300

We were extremely pleased with our Schea moving experience yesterday. We needed to move many very heavy items from our parents home to ours and Shawn and James were amazing! They went above and beyond to ensure our items came intact as shrink wrapped almost everything and really took the extra steps. They were very professional and helpful to us and our parents. Everyone I dealt with in their office was helpful also and Kim even returned my call on a Sunday morning when I had a question within minutes. All in all we will use them for any moving needs in future and we highly recommend their services. Thank you Schea for all your help yesterday!

Move size: 1 Bedroom Home Service cost: $700

Spoke with Jim Schea on 4/29/22 and placed a deposit for a local move on 4/30/22. Scheduled the move with details for 6/4/22. I called and left a message on the last phone number I spoke to Jim on 6/2/22 to confirm the move for 6/4/22 at 9 am. No response, but I figured since the deposit was completed. I should be good. Always had great service the previous 3 moves. ERROR. I received a text from a different number for a "CJ on behalf of storage facility for Saturday. Please text me full spelling of first and last name so I can pull order." Who is CJ? What Storage? By 10:30, I speak to Roger who tells me that we will move today. It is 7:56 pm, no move, no response call, and no text response since 11:51 am "Early evening". To which I responded, What's early evening?" NOTHING. I want my money back TODAY! I WILL NOT GO AWAY UNTIL THIS IS RESOLVED!!

I am disappointed for Jim's business to go down like this. There is no exaggeration, I am devastated.

Move size: 2 Bedroom Home Service cost: $300