Average service price

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$ 3611
Interstate move average
26% less than market avg.
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Based on 51 verified moving reviews
  • Some reviewers praised the moving crew for being professional, polite, and helpful. 43%22 reviews

    • On time, they were efficient, had great attitudes, not a thing was broken or left behind

      5.0 Jack Moore Jan 16, 2023

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      Thank you!

      Absolutely no complaints. On time, they were efficient, had great attitudes, not a thing was broken or left behind . These guys were beastly strong on top it. They will get our business with future moves as well.

    • Very efficient and very professional.

      5.0 George Karns Nov 24, 2021

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      You Move Me!

      Very efficient and very professional. Hired them last minute to move a few heavy items, and they did a fantastic job.

    • professional, reliable and friendly movers

      5.0 Jaime Koss Nov 15, 2021

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      All went smooth!

      Official Van Lines guys are professional, reliable and friendly movers. My experience of moving house was easy, timely, and as stress-free as possible when it comes to moving. I highly recommend this company's Services and would use them again.

  • Some reviewers said the crew handled furniture and fragile items carefully without damage. 29%15 reviews

    • They moved me without a scratch.

      5.0 Nathan Simpson Feb 01, 2023

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      They were fast, careful with all of my items!

      These guys were awesome! We had a large executive desk that took 6 guys to move upstairs when we moved in. They moved me without a scratch. They worked tirelessly the whole time. I would definitely use them again.

    • were incredibly careful

      5.0 Khloe Davidson Jan 24, 2023

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      A great company!

      They arrived right on time, were incredibly careful, asked questions to be as clear as possible, and overall just very nice throughout! You really can't beat the pricing either!

    • Everything got to the destination perfectly.

      5.0 Werner Keeling Nov 12, 2021

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      Nice Work!

      All furniture was protected using pads. They even gave me a free glass packing service for my table. Everything got to the destination perfectly. Love the movers.

  • Some reviewers reported final charges above their initial quote or unexpected fees — most often for packing materials and stairs. 33%17 reviews

    • on the day of pickup the driver doubled the price

      1.0 Cathy Caywood Dec 16, 2021

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      Do Not Use This Company

      After going over my inventory list in great detailwithAlex I was quoted a price, on the day of pickup the driver doubled the price claiming that it was “ vintage” furniture and was bigger than modern furniture. I had no choice to go with them as escrow was closing and the items had to be moved. When they delivered my furniture , the mirror to an antique dresser was missing. After 4 months and numerous phone conversations with Julie andEmma and all of their lies of “ they found my mirror but the glass was broke, they were sending it to a company to fix it and then they sent it to another company because it wasn’t fixed correctly”to then being told by Valorie that there isn’t a Julie that works there, I finally told them that my patience had ran out and if my mirror wasn’t delivered within 10 days I would file in small claims. Well, one week later my mirror ( frame only) was delivered and not only was the mirror itself missing but the frame is broken beyond repair. DO NOT USE THIS COMPANY!!! I would give them a negative star rating if it was available

    • raised the price by SEVERAL hundred dollars

      1.0 J Carver Jun 16, 2021

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      Keep FAR, FAR, FAR away from this company!!!

      Zero stars! Do NOT use this company! They are scammers!

      Before I continue, ask yourself this, "Why are soooo many people across the country reporting the SAME horrible things about this place?"

      Because it's true! I tried to be optimistic (and save money) but that was a mistake. Allow me to explain...

      In the beginning, they treat you great, answer your calls and provide phenomenal customer service, HOWEVER, once the move begins, ALL that great service goes out of the window.

      The representative (Art Booker, New Jersey, 908/952/0066} we've been working with - the same one who hounded us with calls initially - has failed to return an email or phone call. When we call, we're sent to voice mail or told he's on a call or out to lunch. Despite our inventory list being exactly what we discussed on the phone, the movers arrived (NONE of which were wearing masks during a Covid-19 pandemic) and raised the price by SEVERAL hundred dollars. As for Art, he is NOWHERE in sight and not bothering to offer the great customer service he promised.

      Another thing - and they do not tell you this in advance - their moving insurance is horrible. They pay. 06 a pound for broken items. That said, if…

    • A $4000 estimate turned into $6500.

      1.0 Dennis Goldberg Dec 02, 2020

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      Watch your estimate It G R O W S.

      A $4000 estimate turned into $6500.

      Beware the promises made by your salesman. It’s a scam. They tell you everything they will do for you until the truck arrives. Then the real salesman starts. And you have to sign the contract before your stuff is loaded. No time to say get lost. Then they lost the same carton twice. Now I have to deal with an insurance company. 60 cents a pound for expensive garage tools. I can’t wait to see how this turns out. STAY AWAY NOTHING GOOD WILL COME FROM OFFICIAL

  • Some reviewers reported difficulty getting updates, unanswered calls, or poor communication. 31%16 reviews

    • I tried every phone number I could find associated with the company for four days. No answer, no email, nothing.

      1.0 Hannah Murphy Nov 10, 2020

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      HORRIBLE

      Two months ago, my boyfriend and I started planning our upcoming move to Birmingham Alabama from Arlington, Virginia. After a lot of price shopping, my boyfriend had a delightful conversation with a rep from Official van lines. He was quoted $1900 based on our inventory. After weighing our options, we booked the move with a man named Mike that worked out of the Jersey office. He said our belongings would be at home October 1 at the latest, that their drivers wouldn’t legally drive more than 400 miles in a day. We were delighted by the experience, gave our $500 deposit and started packing. The week before the move, I realized I had nothing from the moving company checking in or confirming an arrival time. I called the number we booked the move, no answer. I tried every phone number I could find associated with the company for four days. No answer, no email, nothing. I was terrified that we had no way to move our stuff at the end of our lease and no time to book a new moving company. After dozens of phone calls and emails, the evening before the move, a woman answered in the Florida office and confirmed they’d be at our house at some point the next day. Late that night we were…

    • When the movers arrived after not giving any follow up since booking

      1.0 Andrew Jansen Jul 12, 2020

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      Con Artist that hold your stuff hostage.

      At first, they were great. Art in sales assured us of all our concerns and made it sound like we were making the right choice. We had looked at many different options when moving cross country from LA to STL. We chose Official Van Lines because they seemed to have better customer service. We should have gone with someone else, but the cost was a concern.

      When the movers arrived after not giving any follow up since booking, it was a different story. They rushed us and when we kept trying to tell them to pack more stuff they kept giving us the eye roll like we had too much stuff. Art in sales said they were taking every precaution during covid but all of the movers that showed up didn't have masks nor were they cautious about it in the slightest. They packed things we didn't want them to pack and when we asked if they could get it back to us within 30 min of leaving the location they were nowhere to found.

      Then when it came time to deliver our stuff to the new location it was just as chaotic and disorganized. We were traveling by car back to STL from LA and we had not heard from the movers since they left LA. We assumed because they said we could store items for up top 30 days…

    • I paid almost $3000 and they want more to have another co pick it up.

      1.0 Rhonda Starr Feb 24, 2020

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      If I could give zero stars I would.

      They came a day late for pickup, after promising me 3 times they would be there on time. I was told I could pick my delivery day. I chose the 12th. They had a move scheduled to California and Nevada was on the way with only 1 stop in Texas. Lie.

      Didn’t give me a copy of my contract.. left abruptly after packing. They still won’t provide my contract. The contract did say no more than 21 (business days). Now they say there is no guarantee.Itcould be an indefinite amount of time, but I would receive a discount if late. They keep putting me off with lie after lie. Admitted it could even be months before I get it.

      They moved my stuff from Tampa to Miami where it sits. I paid almost $3000 and they want more to have another co pick it up. For moves across the country they wait until it is profitable. I feel like my stuff is being held hostage.

      I’ve been staying in Airbnb racking up charges waiting since the 12th when they originally promised delivery. It’s now the 23rd. They won’t even tell me how much ransom I have to pay to hire another co. to come get it

      You’re at their mercy and they have none.

  • Some reviewers reported denied or ignored damage claims and unhelpful after-move support. 14%7 reviews

    • We finally filed for arbitration in August and the Arbitrator said they could not rule on our dispute given it is a criminal case

      1.0 Meredith Medina Dec 21, 2020

    • because I signed the inventory without a full inventory of damage missing items, there would basically be no compensation.

      1.0 Valerie Dratter Jul 18, 2020

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      Long distance move-wish there were a choice lower than 1 star-.

      I have moved several times across the country, Official Van Lines was the worst of the worst of all movers I have used. Don't contract with them. My move was a little different in that my belongings would be stored for 2 years. So it is just now that I have unpacked and find all that is missing (and broken) . The damage claims are still outstanding form June 2018. The driver and the one contact at the office for the move said to sign the inventory form and then submit damage claims. I knew some items were damaged or missing and I wrote Damage pending on each page before signing the inventory sheets. The driver was pushing for signature because he wanted to get on the road. So I did what he suggested and the company representative described as the damage resolution process. BIG MISTAKE.

      As it turned out the partner in crime who settles (or doesn't settle claims) said because I signed the inventory without a full inventory of damage missing items, there would basically be no compensation. The damaged items were things the company packed- not that I packed. Items were dropped from the top of the van rather than being passed down (yes this is documented)- I was over charged for…

    • TV broke and they refuse to pay for cost of the damages

      1.0 Horace Freeman Dec 08, 2017

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      Only if you like going to court.

      The company is a guaranteed headache! Hopefully you are reading this before contracting with them and not after when you are neck deep in problems like myself. They will NOT show up on the contracted date and when you complain they will threaten to leave after you have already missed your desired move date. I have found many persons who has had this experience. Of course only the sales person is pleasant, the other staff members are rude and dismissive. The truck driver will try to shake you down for more money by telling you have to pay for items are not on listed even though you are below the sq footage they quoted for you. I paid for them to crate my 50 inch TV to protect it for the move, they charged me for it but never did it. TV broke and they refuse to pay for cost of the damages. Have to drag them to court now. There were many negative comments on yelp but they keep disappearing. Beware!! Save yourself a headache.

Review summary

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51 reviews

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Reviews

Roger Pierce
Nov 11, 2020
Long-distance move from Hopkins, MN to Orlando, FL

Well Done

They showed up early and finished packing things up in a timely matter. Their employees were very careful when moving things and nothing was cracked or broken. They were very polite, professional, and packed everything up quickly. The price was very affordable and reasonable for the extent of services I needed. I could not recommend them more. If you're looking for movers, who care check these guys out!

Move size: 2 Bedroom Home Service cost: $4268

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Dennis Goldberg
Dec 02, 2020
Long-distance move from Egg Harbor Township, NJ to Boca Raton, FL

Watch your estimate It G R O W S.

A $4000 estimate turned into $6500.

Beware the promises made by your salesman. It’s a scam. They tell you everything they will do for you until the truck arrives. Then the real salesman starts. And you have to sign the contract before your stuff is loaded. No time to say get lost. Then they lost the same carton twice. Now I have to deal with an insurance company. 60 cents a pound for expensive garage tools. I can’t wait to see how this turns out. STAY AWAY NOTHING GOOD WILL COME FROM OFFICIAL

Move size: 2 Bedroom Home Service cost: $6500

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Tyler Pound
Aug 06, 2021
Long-distance move from Lisbon Falls, ME to Saint Louis, MO

Highly Prefer!

The packing service was so helpful, which relieved some of the stresses of moving. I will be recommending Allen and Official Van Lines to those looking to make their move a much easier process! The movers were very friendly, respectful, and had excellent time management, also very important to me, as my due date is not too far away.

Move size: 2 Bedroom Home Service cost: $4256

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Official company response

Thank you so much for your time! Your opinion is very important for us. We work every day to make Official Van Lines a better business.

Susan Strother
Aug 09, 2021
Long-distance move from Dade City, FL to Syracuse, NY

Impressed!!

I suppose we won't know the final moving score until we unpack the storage unit they loaded us into up here in Washington until early 2015, but from what I saw of their skills, I can say you're in good hands. Go with Clark and his crew—nice guys, quick, and careful.

Move size: 2 Bedroom Home Service cost: $3867

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Official company response

Thank you so much for your time! Your opinion is very important for us. We work every day to make Official Van Lines a better business.

Velma Franklin
Aug 13, 2021
Long-distance move from Alden, MI to Newark, NJ

Well done!!

Thoroughly recommend Official Van Lines. They do exactly that easily!!! Fantastic service, nothing a problem. It moved me into my new office, and I felt I had to mention how seamless the move was. I would love to tell you about them all. Must use their service.

Move size: 2 Bedroom Home Service cost: $3676

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Official company response

Thank you so much for your time! Your opinion is very important for us. We work every day to make Official Van Lines a better business.

Kenneth Richard
Oct 12, 2021
Long-distance move from Saint George, GA to Tavernier, FL

Amazing Mover!

Great and easy to work with! Gave us a great price and made our move happen the very next day. If we need to move, again we will be calling Official Van Lines. Thanks!!

Move size: 2 Bedroom Home Service cost: $4000

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Official company response

Thank you so much for your time! Your opinion is very important for us. We work every day to make Official Van Lines a better business.

Scott Monahan
Jul 28, 2021
Long-distance move from Miami, FL to Muskogee, OK

Nice Job

Painless move; what more can you ask? The title says it all—On-time, painless, friendly enough, and careful. We have already recommended them to our neighbors!

Move size: 2 Bedroom Home Service cost: $5117

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Official company response

Thank you so much for your time! Your opinion is very important for us. We work every day to make Official Van Lines a better business.

Sidney Ruffin
Sep 23, 2021
Long-distance move from Dawson Springs, KY to Elizabeth, NJ

Brilliant Movers!!

Customer service dealt with the trouble efficiently provided a solution, kept in contact with us. We were very impressed. And the driver was the nicest person ever. Would definitely recommend and use them again. 10/10! A+++

Move size: 2 Bedroom Home Service cost: $3594

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Official company response

Thank you so much for your time! Your opinion is very important for us. We work every day to make Official Van Lines a better business.

Robert Holden
Sep 14, 2021
Long-distance move from Abingdon, MD to Bricelyn, MN

Wonderful movers!

I could never move on my own. Movers were quick, efficient, professional, and caring. All my furnishings were adequately wrapped, and nothing was damaged at all. Recommend them to my fellows in university and family!

Move size: 2 Bedroom Home Service cost: $3820

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Official company response

Thank you so much for your time! Your opinion is very important for us. We work every day to make Official Van Lines a better business.

Ricardo Kirk
Sep 29, 2021
Long-distance move from Adams, KY to Katy, TX

Simply the best!

I made the right choice to go with Official Van Lines to relocate my family across the country. I have not always had the best company or move,, but this time it was a bit different, and it will make me happy for a long time. Recommended.

Move size: 2 Bedroom Home Service cost: $3749

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Official company response

Thank you so much for your time! Your opinion is very important for us. We work every day to make Official Van Lines a better business.

Alexander Hegland
Mar 11, 2020
Long-distance move from Kenansville, FL to Oxnard, CA

We recommended them wholeheartedly!

I talked to their representative and from that one call I knew, I had the best ones for my move. I was shocked by how responsive, professional and pleasant they are. We also get a reasonable price quote from them.

Move size: 3 Bedroom Home Service cost: $2480

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Harold Moris
Jun 16, 2020
Long-distance move from Hampton, FL to Washington, DC

Good Movers.

Mark was the group leader and he made sure everything was running smoothly. They were prompt, amazing efficient and conscientious in a building that is incredibly strict with HOA requirements. The most important thing is that they charged me the lowest rate compared to other companies. So I definitely recommend them highly.

Move size: 2 Bedroom Home Service cost: $2700

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Brice King
Nov 13, 2020
Long-distance move from Maplesville, AL to Old Forge, NY

Impressed!!

Joanne and Damian are outstanding in their customer service abilities, moving skills, problem solving capabilities, and intelligence. Their assistance and pleasant attitude was much appreciated. Many thanks for a wonderfully smooth move! Highly recommended to all.

Move size: 2 Bedroom Home Service cost: $3826

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Matthew Dockery
Dec 01, 2020
Long-distance move from Mill Creek, CA to Seattle, WA

Excellent

Craig and his colleague arrived 15 mins earlier than expected, were professional and just the best ever. They made the move so easy and not stressful whatsoever. Nothing broke, nothing scratched...that's how good they are. Based on the price and how quickly they moved us once they got there, I would likely use again.

Move size: 2 Bedroom Home Service cost: $3845

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Kevin Avalos
Dec 15, 2020
Long-distance move from Meridian, CA to Weaverville, NC

Impressed

I used Official Van Lines to move from OR to NC went smoothly from departure to arrival. Everyone who worked for me has done a fabulous job to get me where I needed to go with a piece of mind. Easiest way to move hands down. I highly recommend using them.

Move size: 2 Bedroom Home Service cost: $5311

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Donald Mckee
Dec 30, 2020
Long-distance move from Terre Haute, IN to Boston, MA

Smooth Move

Great communication, and very friendly. Making moving this can be very difficult, very easy for me. Thank you! No complaints at all! I will recommend it.

Move size: 2 Bedroom Home Service cost: $3991

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David Cooper
Dec 21, 2020
Long-distance move from Fort Smith, AR to San Jose, CA

Use Them Again!

I really trust the Official Van Lines. Very dependable, exceptional customer service and very reasonable when you factor in the freedom and choices and options available. I highly recommend using N company. I would use them again over anyone else!

Move size: 2 Bedroom Home Service cost: $3979

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Georgie Antoine
Jan 29, 2021
Long-distance move from Augusta, GA to Randolph, MA

Worst company Ever they are nothing but thieves!

This is the worst company ever they took my deposit $140.00 never moved my stuff thank God from all of those comments I am glad that they never moved my stuff. Yet won’t give me my deposit yet before I signed up with them they never said that the deposit was non refundable.

Move size: 2 Bedroom Home Service cost: $1230

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J Carver
Jun 16, 2021
Long-distance move from Los Angeles, CA to Chicago, IL

Keep FAR, FAR, FAR away from this company!!!

Zero stars! Do NOT use this company! They are scammers!

Before I continue, ask yourself this, "Why are soooo many people across the country reporting the SAME horrible things about this place?"

Because it's true! I tried to be optimistic (and save money) but that was a mistake. Allow me to explain...

In the beginning, they treat you great, answer your calls and provide phenomenal customer service, HOWEVER, once the move begins, ALL that great service goes out of the window.

The representative (Art Booker, New Jersey, 908/952/0066} we've been working with - the same one who hounded us with calls initially - has failed to return an email or phone call. When we call, we're sent to voice mail or told he's on a call or out to lunch. Despite our inventory list being exactly what we discussed on the phone, the movers arrived (NONE of which were wearing masks during a Covid-19 pandemic) and raised the price by SEVERAL hundred dollars. As for Art, he is NOWHERE in sight and not bothering to offer the great customer service he promised.

Another thing - and they do not tell you this in advance - their moving insurance is horrible. They pay. 06 a pound for broken items. That said, if your $450.00 TV weighs 10 pounds and is broken, they're only going to pay you $.60 - sixty cents! That's crazy! (Thank God we have renters insurance! If you don't, again, do NOT use this company!!!)

I do not recommend this company. Stay far, far away. They do NOT care about you or your belongings, ONLY THE MONEY.

And to any employee who might dare comment on my post, you should be ashamed! I have been phoning and emailing for DAYS and have been cast aside and ignored. If you can't speak with me now, do not bother to reply to this comment with a fake apology or rebuttal to make yourselves look good. I have proof of EVERYTHING I'm writing here and will be glad to share all of it with other members of the community.

Now that my patience has worn thin and they've made it clear I'm not a priority, this will be the first of many comments and photos I plan to post online, as well as calls the appropriate government agencies to address their non-compliance with state orders (masks) as well as bad business practices. This "company" should be out of business. Together, with our lawyers and the testimonies of other customers who were scammed, we can make this happen.

Shame on these thieves! The world is hurting financially due to a pandemic - people are losing their jobs left and right - and Official Van Lines only cares about themselves.

Do NOT use them. Pay a little more upfront and find a reputable company like Mayflower. Trying to save money will only hurt you in the long run.

Shame on you all, including you Art Booker. You're all thieves and cowards, and karma will catch up with you all professionally and personally., and I will do all I can to ensure she knows the way.

Move size: 1 Bedroom Home Service cost: $1800

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Henderson Dubuque
Jun 03, 2021
Long-distance move from Smyrna, GA to Saint Peters, MO

Good Work!

I've used this company a few times. They never disappoint, always the best of everything, best price, best customer service, and the best staff. I cannot thank them enough for their ingenuity, patience, and thoughtfulness at a very difficult time. Would use it again.

Move size: 2 Bedroom Home Service cost: $3249

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George Karns
Nov 24, 2021
Long-distance move from Burns, OR to Smithfield, NC

You Move Me!

Very efficient and very professional. Hired them last minute to move a few heavy items, and they did a fantastic job.

Move size: 2 Bedroom Home Service cost: $5326

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Werner Keeling
Nov 12, 2021
Long-distance move from Montrose, CO to Fairfax, VA

Nice Work!

All furniture was protected using pads. They even gave me a free glass packing service for my table. Everything got to the destination perfectly. Love the movers.

Move size: 2 Bedroom Home Service cost: $5012

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Jaime Koss
Nov 15, 2021
Long-distance move from Galt, IA to Auburn, WA

All went smooth!

Official Van Lines guys are professional, reliable and friendly movers. My experience of moving house was easy, timely, and as stress-free as possible when it comes to moving. I highly recommend this company's Services and would use them again.

Move size: 2 Bedroom Home Service cost: $4256

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Khloe Davidson
Jan 24, 2023
Long-distance move from Earlington, KY to Nashua, NH

A great company!

They arrived right on time, were incredibly careful, asked questions to be as clear as possible, and overall just very nice throughout! You really can't beat the pricing either!

Move size: 2 Bedroom Home Service cost: $4826

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Jack Moore
Jan 16, 2023
Long-distance move from Charlotte, NC to Evansville, IN

Thank you!

Absolutely no complaints. On time, they were efficient, had great attitudes, not a thing was broken or left behind . These guys were beastly strong on top it. They will get our business with future moves as well.

Move size: 3 Bedroom Home Service cost: $7620

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About Official Van Lines

3.4 from 51 reviews · Miami, FL movers

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Official Van Lines has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 512 NE 190th St, Miami, FL, 33179, but movers usually cover a much larger area.

Company Notes

Why Official Van Lines
Free In-Home Estimate
Professional Uniformed Staff
Full Service Packing & Unpacking
Crating of Antiques & Fine Art
Disconnect / Connect Appliances
Debris Removal
Short & Long-Term Storage
Background Checks for all Staff
Quality Packing Supplies
Padded Blankets for Furniture
Vehicle Shipping
Deliver Unwanted Food to Charity
Drivers & crews are Allied Certified
We Work Weekends

Licenses & Certificates for Official Van Lines

Companies that transport household goods within Florida like Official Van Lines have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Official Van Lines license numbers for the government record information:

ICC MC number: 853243
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 2468122
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Official Van Lines cost for interstate moves?

From 11632 reviews of people moving long ditance, we concluded that the market average costs are around $4861 when moving long-distance.

For Official Van Lines, we estimate that their average long-distance moving costs will be around $3611, based on 41 long distance moving reviews.

This could mean that long-distance moving services costs of Official Van Lines for moving between states is cheaper with about 26% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Official Van Lines. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on Official Van Lines - a professional company located in 512 NE 190th St, Miami, FL, 33179. Discover Miami, Florida moving companies.

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