Nationwide Relocation Group

This was the best long distance moving experience I’ve come across. It was my third time going through something like this, although the other two times I was indirectly involved since it was my parents transitioning from one state to another when this time it was my own family. Based on this experience, I noticed a lot of things Nationwide Relocation Group did better than the other moving companies I experienced.

They are professional and extremely knowledgeable about long distance moves and it shows in their demeanor and overall approach during the moving process. They keep you informed and understand the importance of maintaining an accurate pickup and drop off schedule. Highly, highly recommend them to anyone seeking a credible long distance moving company.

Move size: 4 Bedroom Home Service cost: $5700

Firstly, most of the positive reviews appear to be fake accounts.

This is a broker, they don’t do anything other than book space on a truck. I was told by Levi they only use the best and most professional companies, that was a lie.

The moving company they booked barely has a footprint online. The few things I could find were scathing. They showed up a day and a half late. They initially refused to wear masks. Then I was told it would be 5-10 business days from my first available date before they could deliver our furniture. The total also went from $3,800, to $4,200 and concluded at a total of $5,700. Save yourself stress and time, book with a company that has more control over the process (not a broker), and will do a video or in home estimate. Im praying they don’t pull the same stunts they have with others for our delivery (broken/lost items, and long delays).

Move size: 3 Bedroom Home Service cost: $5700

This is a broker and will charge a lot of money to connect you with unprofessional movers. My experience was a nightmare. The moving company ended up closing down while they had my belongings. Even worse, no one called to inform me. Although both companies are to blame, Nationwide Relocation Group was responsible for connecting me with the moving company. This move was in February. After many months of tracking down my belongings and getting the law, and other professionals involved, I had to hire another company to move my property from Platinum Moving storage facility in California to Miami. Still, Nationwide has been unapologetic. They refused to reimburse me. I am currently disputing charges. When I finally connected with a new representative from Nationwide, (Jessica Panek), she was very apologetic at first. A few weeks later, she claimed to be the supervisor and told me that their charge of almost 900.00 was justified for their services. As a broker, nationwide advertised that their services would guarantee a connection with professionals I could trust with my belongings and that it would arrive at my new destination. Obviously, my statement above supports that Nationwide did not do what they were paid to do. Especially because, I had to find another moving company on my own. In the end, I ended up paying money to a company that failed to deliver the services promised. You are better off avoiding brokers. Especially, Nationwide Relocation Group.

Move size: 2 Bedroom Home Service cost: $860

Nationwide lied multiple times regarding pick-up, fees, delivery, etc. They are now holding our entire household hostage at an undisclosed location. I'm a single mom with two children. I was very upfront from the beginning and voiced my concerns about their bad reviews. They assured me the move from NC to IA would go perfectly. I paid the $1250 deposit, the movers were to arrive the following Friday at 10AM and were to take all of our furniture pieces plus bring an additional 40 boxes that they would pack for us. 12 hours later two guys showed up at nearly 10PM. They told us packing wasn't included, they had no boxes, said we would have to pay triple and needed to pay right then in cash and that our belongs would be taken and put in storage in NJ for up to a month! They left without our things. I spoke with the owner of Nationwide as well as two of his employees. I had to screenshot texts they had sent to get them to follow through on what they had promised. They assured me they would fix the issue and get another mover to come. They also assured me that the move would take 3-5 days and we would have our things by the following weekend at the latest. They sent a new mover with 3 guys total. They were nice and professional and helpful. They had everything loaded but said they couldn't leave unless we paid them in full. They sat in my yard for about an hour and waited. I had to agree to pay Nationwide the remaining balance of $2600 plus another $500 extra in full right then or they wouldn't take our things. Our driver said he would arrive at our new home by Sunday. We received several messages about delays and then finally were told the moving truck broke in Ohio about 12 hours away from us, they even sent a picture of a broken Budget moving truck. That was Monday, it is now Thursday and they are telling me "maybe sunday". They refuse to tell me where my family's possessions are and have only said they are now in an undisclosed storage facility somewhere in Ohio and then reminded me that they legally have "30 days" to deliver. Please believe ALL the negative reviews on these guys. They are bad people who don't take accountability, will lie and avoid your phone calls and texts. My poor children are sitting in an empty house at the mercy of this horrible situation. It has been traumatic to say the least. They intentionally underquoted my house and even when I told them I had a GIANT castle with slide and an air hockey table they still only estimated enough cubic feet to fit a basic 3 bedroom apartment and conveniently did not include the extra 40 boxes in the written quote, fortunately I had it in writing from the owner in a text. We had to leave the castle and air hockey behind. I paid my deposit October 12, it is now October 29 and this is still unresolved. They con people for a living and enjoy hurting people and taking advantage of hard working single parents. Trust ALL of these reviews!

Move size: 3 Bedroom Home Service cost: $4100