Move Me Again Transportation

We have been extorted by this company for the past five days, as specified by the police. Once our belongings and deposit were taken by the movers, they overestimated the weight (6000lbs for a living room set and some ikea shelving) and left with our goods, refusing to provide an invoice, a clear scale receipt or a guaranteed date of delivery while still demanding thousands of dollars on top of the considerable deposit already paid. They will no longer respond to our emails or requests to have our goods reweighed as outlined in the contract we signed. The positive reviews are surely falsified and the company representatives will lie through their teeth to you. I wish we could give negative star reviews.

Move size: Studio Service cost: $2500

Moved to Halifax with them. They are the movers that you hear horror stories about. After everything was on the truck the price suddenly went from $2100 to just under $5000. This was a small load from two locations which was part of the estimate. No sofas. No beds. No appliances. Basically a studio apartment. I needed 6 boxes worth packed by them. It took them 20 minutes and they charged $700!! Then there was no communication. No voicemail. No answers as to when the truck would arrive. A week and a half later the driver called me and said they would be delivering in 2 hours..this is a Toronto based company that has thousands of condos and apartments. They know that you must book an elevator. I spent $500 at tiny Airbnb s waiting in total silence. Scam artists. But once everything is on the truck you are out of luck. Stay away.

Move size: Studio Service cost: $5000

I cannot say enough bad things about this company, broken items, one really obnoxious mover, tripled my price and refused to deliver until I had paid.

Kept upping the price as the day wore on. Took advantage of a person with a disability, refused to deliver at pre arranged time, came over an hour late, used my chairs for a "smoke break" got charged for disassembling and assembling, nothing was assembled, left in a hurry probably due to all the broken items, refuse to give a breakdown of bill, paid taxes and would not give a ligitimate reciept with breakdown on.

Rude customer service the second after deposit was paid.

An extremely traumatic experience that I wouldn't wish on my worst enemy!

Move size: 2 Bedroom Home Service cost: $4500

First of all they were late. Told 2-4, the movers called and said it would be 5:30. They knocked down communication lines on the way down the street. After the fire department came and repaired the lines, the move started at 7:30 pm. Once truck was loaded they wanted payment. We were originally quoted for 4500 pounds based on the itemized list I provided. The movers insisted we had more weight and now the cost doubled! If we didn't pay they were taking our belongings off the truck and leaving them on the lawn. It's now 10:30pm. Having no choice, we paid. Off loading, they broke numerous items and did some damage to both locations. The next day we started trying to contact the office. This is day 3. No answer to emails and when you call you get a message - mailbox is full or mailbox hasn't been set up. We have put a complaint with the Better Business Bureau. They mislead consumers by quoting low, rather then being honest.

Move size: 2 Bedroom Home Service cost: $2000

I STRONGLY recommend reading reviews from the worst to the best. The best reviews are very misleading and false advertising. When booking Tara seems to be very professional and she is able to answer all questions, removing concerns and anxiety. However, things she states such as address of where your items will be stored with their storage promotion, having access to your things etc. is all false advertising. The movers missed my pick up date and had I not called them I would have not known they were not coming. They said the truck had mechanical issues. They were FIVE days LATE to pick up my items! Upon arriving, I was unable to get any address, access to my things and I found out that the address on my invoice is not their address. I had to do extensive research to identify the owner, his address, the company address etc. If you do end up booking with this company, ensure you have your copy of your paper invoice and a lawyer on hand. Also, ensure that what you agree on your invoice is what you're paying for. When it is time to get your things they will try to overcharge and the only success I had with them listening to me and honouring the invoice, that was signed, was through a lawyer contacting them. Also, beware, they may try to charge additional fees upon delivery. Communication is poor, unprofessional, rude at times and very inconsistent. They are hard to reach via phone. They are more responsive via email but again it is delayed. It took 5 weeks from my things arriving in Toronto to me having them in my possession in another storage unit that I had to rent because I could not trust the company with my things. I had originally opted in for the free 8 weeks storage (which I almost ended up using all of) but I tried to get my things upon arrival until 5 weeks later. I assume they were very lackadaisical with it because I had the storage. However, I was eager and adamant about getting my things out of their possession. The only thing that was positive was the movers were efficient when they finally picked my things up and when they delivered my items. Everything arrived. My furniture had been blanket wrapped so they were well taken care of and arrived with no damage. Some boxes were smashed a little but that's a part of the moving process. I am glad to be done with the anxiety inducing and stress provoking process that I went through. And if you're looking to be compensated for poor service, forget it. They gave me $50 off a $1500+ move. It's a joke. Either way... PROCEED WITH CAUTION and KNOW what you are signing up for BEFORE booking and LAWYER up if you have already booked services with them.

Move size: 1 Bedroom Home Service cost: $1500

I hired Move me Again to move from Toronto to Halifax. My things were picked up on November 24th with the promise to be delivered on December 5th. Today is December 14th and my things are still in Toronto. I sent several emails to the company, to which they rarely reply, and the phone always speaks of a message that the message box is full. An initial payment of $ 200 has been sent. I would just like to be able to receive my belongings, as I am in an empty apartment and cannot leave because I am quarantined due to the requirements of the province of Nova Scotia.

Many disorders are being caused because of this delay and the lack of foresight and answers for my case.

Move size: Studio Service cost: $1500