Move Me Again Transportation

We have been extorted by this company for the past five days, as specified by the police. Once our belongings and deposit were taken by the movers, they overestimated the weight (6000lbs for a living room set and some ikea shelving) and left with our goods, refusing to provide an invoice, a clear scale receipt or a guaranteed date of delivery while still demanding thousands of dollars on top of the considerable deposit already paid. They will no longer respond to our emails or requests to have our goods reweighed as outlined in the contract we signed. The positive reviews are surely falsified and the company representatives will lie through their teeth to you. I wish we could give negative star reviews.

Move size: Studio Service cost: $2500

Moved to Halifax with them. They are the movers that you hear horror stories about. After everything was on the truck the price suddenly went from $2100 to just under $5000. This was a small load from two locations which was part of the estimate. No sofas. No beds. No appliances. Basically a studio apartment. I needed 6 boxes worth packed by them. It took them 20 minutes and they charged $700!! Then there was no communication. No voicemail. No answers as to when the truck would arrive. A week and a half later the driver called me and said they would be delivering in 2 hours..this is a Toronto based company that has thousands of condos and apartments. They know that you must book an elevator. I spent $500 at tiny Airbnb s waiting in total silence. Scam artists. But once everything is on the truck you are out of luck. Stay away.

Move size: Studio Service cost: $5000

I cannot say enough bad things about this company, broken items, one really obnoxious mover, tripled my price and refused to deliver until I had paid.

Kept upping the price as the day wore on. Took advantage of a person with a disability, refused to deliver at pre arranged time, came over an hour late, used my chairs for a "smoke break" got charged for disassembling and assembling, nothing was assembled, left in a hurry probably due to all the broken items, refuse to give a breakdown of bill, paid taxes and would not give a ligitimate reciept with breakdown on.

Rude customer service the second after deposit was paid.

An extremely traumatic experience that I wouldn't wish on my worst enemy!

Move size: 2 Bedroom Home Service cost: $4500

First of all they were late. Told 2-4, the movers called and said it would be 5:30. They knocked down communication lines on the way down the street. After the fire department came and repaired the lines, the move started at 7:30 pm. Once truck was loaded they wanted payment. We were originally quoted for 4500 pounds based on the itemized list I provided. The movers insisted we had more weight and now the cost doubled! If we didn't pay they were taking our belongings off the truck and leaving them on the lawn. It's now 10:30pm. Having no choice, we paid. Off loading, they broke numerous items and did some damage to both locations. The next day we started trying to contact the office. This is day 3. No answer to emails and when you call you get a message - mailbox is full or mailbox hasn't been set up. We have put a complaint with the Better Business Bureau. They mislead consumers by quoting low, rather then being honest.

Move size: 2 Bedroom Home Service cost: $2000

I STRONGLY recommend reading reviews from the worst to the best. The best reviews are very misleading and false advertising. When booking Tara seems to be very professional and she is able to answer all questions, removing concerns and anxiety. However, things she states such as address of where your items will be stored with their storage promotion, having access to your things etc. is all false advertising. The movers missed my pick up date and had I not called them I would have not known they were not coming. They said the truck had mechanical issues. They were FIVE days LATE to pick up my items! Upon arriving, I was unable to get any address, access to my things and I found out that the address on my invoice is not their address. I had to do extensive research to identify the owner, his address, the company address etc. If you do end up booking with this company, ensure you have your copy of your paper invoice and a lawyer on hand. Also, ensure that what you agree on your invoice is what you're paying for. When it is time to get your things they will try to overcharge and the only success I had with them listening to me and honouring the invoice, that was signed, was through a lawyer contacting them. Also, beware, they may try to charge additional fees upon delivery. Communication is poor, unprofessional, rude at times and very inconsistent. They are hard to reach via phone. They are more responsive via email but again it is delayed. It took 5 weeks from my things arriving in Toronto to me having them in my possession in another storage unit that I had to rent because I could not trust the company with my things. I had originally opted in for the free 8 weeks storage (which I almost ended up using all of) but I tried to get my things upon arrival until 5 weeks later. I assume they were very lackadaisical with it because I had the storage. However, I was eager and adamant about getting my things out of their possession. The only thing that was positive was the movers were efficient when they finally picked my things up and when they delivered my items. Everything arrived. My furniture had been blanket wrapped so they were well taken care of and arrived with no damage. Some boxes were smashed a little but that's a part of the moving process. I am glad to be done with the anxiety inducing and stress provoking process that I went through. And if you're looking to be compensated for poor service, forget it. They gave me $50 off a $1500+ move. It's a joke. Either way... PROCEED WITH CAUTION and KNOW what you are signing up for BEFORE booking and LAWYER up if you have already booked services with them.

Move size: 1 Bedroom Home Service cost: $1500

I hired Move me Again to move from Toronto to Halifax. My things were picked up on November 24th with the promise to be delivered on December 5th. Today is December 14th and my things are still in Toronto. I sent several emails to the company, to which they rarely reply, and the phone always speaks of a message that the message box is full. An initial payment of $ 200 has been sent. I would just like to be able to receive my belongings, as I am in an empty apartment and cannot leave because I am quarantined due to the requirements of the province of Nova Scotia.

Many disorders are being caused because of this delay and the lack of foresight and answers for my case.

Move size: Studio Service cost: $1500

TL/DR: Use anyone else, its basically a running scam.

This company seems fine when you talk to their front line (under the name O'Canada movers). Their phone service is very misleading as it doesn't reflect the rest of their service.

I got quoted/invoiced/paid the deposit with "O'canada" movers but when billing called me, it was under (Move me again transportation, first sign of illegitimate business)

I was quoted 900$ from pictures I sent (due to COVID) and it ended being double. The pictures contained WAY more stuff than I actually ended up moving. So basically they're awful at estimating moving costs.

My booked time went from between 8-9 to 11-2 under 24hrs before the move.

The movers showed up 4hrs late.

Movers didn't set up a ramp and "hand bombed" my belongings haphazardly instead of using an easily usable ramp. They did awful at wrapping and prepping for the move.

They kicked just about every thing despite my telling them to be careful as there's expensive equipment in there (recording studio equipment). Boxes were packed In the truck sideways and upside down despite being marked fragile with arrows pointing up. When I told them again to be careful I was told to " just claim it" (I doubt that would be easy, if possibleas I haven't been able to reach anyone anymore).

Once my stuff was all in the truck, THAT is when they told me it was going to be double what my quote was. Now, due to them being 4hrs late, by the time the truck was packed I couldn't contact the office, essentially holding my belongings hostage. No one's even answered my emails yet or returned my phone calls.

When I was driving back (Keswick to Ottawa) I got a call from their office regarding the weight of the the items. The office did not know the movers were 4hrs late (how does a company not know when their employees are 4hrs late!?!) And they gave me a measly 100$ off (6%).

When they got to my address in the morning the movers had incredibly shitty attitudes (at least the one that spoke english, the one that didn't was as friendly as one can be without verbal communication). They wanted me to pay before they unloaded my stuff to which I declined as I really didn't trust them at this point.

He then started to argue with me aggressively that he wouldn't unload till he got paid and that he'd call the police. I went and got the cash, counted it in front of him to show that I had it. He then refused to unload till he got paid half to which I said I'll pay half when it's half unloaded. Then he said he'd get the other half when the truck is unloaded. At half, he got half the money. Then when the truck was 95% unloaded, he kept the boxes with the most expensive stuff (stuff I told him to be extra careful with) in the truck till I paid. He was wildly aggressive about it. I stood my ground and got them to unload the rest. At which point he wanted 40$ more than what he told me when he got me to count the cash.

I've worked many customer service jobs in my day, been a customer in many places and this has gotta be one of the worst experiences I've ever had (and I have a Google review where they had us sit in a restaurant an hour for our meal because they forgot to buy pasta lol).

I would sell everything at a loss before hiring these scammers ever again. I cant imagine the things they get away with dealing with more vulnerable people.

Its been 3 weeks and I still haven't gotten a response to multiple emails, phone calls or reviews.

Move size: 1 Bedroom Home Service cost: $1720

This company has no conscience I was charged over 13,665 no break down i was threatened and forced to pay through e-transfer was quoted 2 much lower prices in the beginning. I was told my furniture would arrive by April 30 waited for 2 weeks we had to sleep on the floor could not get a hold of them could not leave a message because machine was full did not answer my emails It was a very trimatic experience it has scared me for life the way they treathen me held my belonging they do not care... and i have damage furniture that is no good now i took pictures and sent it to them they have not answered me yet and i believe they will not.

They lie lie and tell more lies... We did all our own packing had no fridge no stove washer or dryer no kitchen table or chairs we moved from ingersoll on to Miramichi NB I called police and he was discused with them said i should file a lawsuit but i dont have that kind of money after what they did to me.

I know people that got different company moved farther away and got charged half as much. Also i seen in their statement i would not be charged for stairs when they came they charged me 310. extra because of stairs.

When they droped off furniture they tried same thing i told him where he could go... their all a bunch of very evil crooks. "

I really do not know how they can sleep at night or even look at themselves in the mirror what they do to people isnt right.

But Carma is a Bit*h and im sure it will come back to each one of them.

Move size: 2 Bedroom Home Service cost: $14010

STAY AWAY!!!!!

STAY AWAY!!!!!

This company is a scam!!!!

It all started with a great price over the phone. Approximately 3000, which was a very attractive price for our move. So my wife paid the 200 deposit to book this company. Also it should be noted this company scam is also involved with "O Canada Movers and Move me again. All these companies are the same! They get sued and then pop up under another name. Do your homework and do not go through what we went through!!

The appointment for them to pick up our stuff was for 2pm.

We got a call at 1 pm saying they are running late and will not be there until 5 pm.

Another call just before 5 saying they will be there by 7 pm.

They showed up at 930 pm!!! This was our second mistake!!! (First one was actually putting a deposit down with this company) There were 3 guys that showed up in an unmarked truck.......two guys could speak a little broken English, one could speak zero English. They proceeded to load all our stuff onto this truck while drinking beer, wearing no masks!!! The truck was loaded by 1230 am!!!!! yes, 1230 AM!!!

Thus is when our third mistake came in!!! THE CONTRACT!!! The contract was briefly explained to us on the tailgate of the truck at 1230 am in the morning. They proceeded to say our "weight" was heavier then originally quoted for and there would be an additional fee (but they won't tell you what that fee actually is) they say the accounting department will be in touch! Away they went. we had no idea where our stuff went to, all we got in broken English was "Toronto". Do Not Sign the contract, tell them to unload your property immediately. If they leave with your stuff and no contract it is theft. Call the police!The second you sign that contract it becomes a civil matter and the police won't become involved.

A few days later the "accounting department" actually called us and said we owe over $6000.00 , payment needs to be paid in full prior to our property being dispatched for delivery. Fees such as going up 2 stairs, 30 dollars for plastic to wrap a mattress or box spring, extra weight , extra 800 dollars for storage fees and on and on. Total scam. But they have our stuff, they will not tell you where it is and they are very ignorant when you question them on their ethics!

So..... we need our stuff and decided we would pay them or they will hold your property hostage and charge you yet again additional fees. So we paid in full so we could receive our property. A week goes by, another week and another week. 1 month after they picked up our stuff it eventually arrived at our new home. Numerous calls to "Maya" was one lie after another. We have 8 recordings of Maya lying in each and everyone of the calls! "Maya" is in sales and sounds convincing and sincere!! don't fall for it, she does not know how to tell the truth and is into this "scam" as much as the animals that will show up to your house.

Speaking of that, a month after our property was taken by these crooks, we get a call from Sam , 830 at night, stating our property will be at our new house by 7am the following morning!! Perfect, we are finally going to have our beds , dishes and other things you need to live. "Sam" shows up late of course with one other guy, both look like they slept in a ditch for the night. Do not the website fool you, these people do not wear uniforms and they are the farthest thing from professional movers. Guess what one of the first things "Sam" says to us. If we want the property brought into the house then we will need to pay an additional 150 dollars, cash or etransfer. I told "Sam" he is not getting another dime from us, in fact I don't want you in our new home, so they dropped our property at the end of the driveway! My wife and I took it from there and actually did it faster and more efficient then these pathetic morons!

So at the end, guess what, another contract to sign saying we received our property. I told "Sam" that I am not signing anything on the advice from our civil lawyer. Sam politely told me to F off, snatched the contract from my hand and waddled back to the truck.

These people will go bankrupt and jump up under another name. If you are moving do you homework folks, so you don't go through what we did. Looking back, we have made alot of mistakes trusting these animals. It will never happen again with anyone we know. I hope this helps all the other innocent trusting people out there to make an informed decision before hiring MOVE ME AGAIN, SAFE BOUND MOVING and or O Canada movers. There are other companies affiliated as well.

Move size: 2 Bedroom Home Service cost: $6000

As stated by others, this company is completely dishonest and will hold your belongings and try to extort more money from you. They were supposed tocome at 4 p.m. and instead showed up at 10 p.m. I expected to go to a weighing station with them, as per my many email exchanges with the company. After loading the truck, they insisted that I sign a paper stating that I would agree to a flat weight of 14,000 lbs. I had spent months getting rid of things, including all our appliances, so we'd be under the 6,000 lbs provided for in our agreement.

I'm a single mom and I was alone with 3 angry men at 2:30 a.m., all pressuring me to sign the paper. My children were in the car, crying. The mover told me it didn't matter if I signed because I could still arrange to go to a weighing station the next day, all I had to do was call Tara and arrange it. He said the signature was just so they could leave with my things. I felt intimidated and unsafe, but I signed thinking that, as he said, I could straighten it all out with the office the next day.

They've had our stuff for 9 days now and I've had only one brief phone call with them. No response to my many emails and calls. They insist I have to pay for the 14,000 lbs even though I know we don't have anywhere near that much stuff. Was outright lied to several times, as it turns out.

Move size: 3 Bedroom Home Service cost: $6000

Any good review on this company has got to be a joke and probably paid for to lie. They have scammed, lied and cheated their way through the process I experienced. Nothing but legal action is ahead for them now and it is going to cost them a lot more in the long run when I am done with them. Do Not hire them. They hide behind 3 names. This one, Millenium Van Lines and Roadway Moving and probably more. Don't have visa I am sure cause when people find out how bad they are, they reverse the charges.. so conveniently their visa is down.. yeah right. . Good luck finding someone that can speak English when they are loading you. Even the police called them scammers.. Check them out with the BBB they won't even respond to complaints. They ripped off a senior and took over 3 1/2 months of my pension when it should have cost around 2000.00 but nope they charged 5985.00.. sickest people and low lifes ever. They will hold your belongings until you pay, and that is the scam. thousands more, won't answer phones, and pass the buck. So sad for anyone that ever uses them.

Move size: 1 Bedroom Home Service cost: $5985