Interstate Moving & Relocation Group

VERY disappointed

I started the process of looking for a good moving company and read many of the reviews and was frightened by the bad reviews and what people had gone through, damaged goods, missing items to file claims. It took an astronomical amount of time for things to get resolved. I finally decided on Interstate moving and relocation group. Gave specific dimensions and number of totes etc. I was given a quote of $3,300.00 for a move from Clarkston, WA to Yuma AZ. The movers were to pick up our items Oct. 15th. The broker was supposed to be Windstar but instead another group and one could not even speak English. They looked at the items and said there was no way they could do it for that price and wanted to add $1,000.00 more dollars to the bid. Again, I gave Sebastian specific dimensions of our Harley. On the last day we had to rent a u-haul for the Harley and take it down ourselves. We were going to be there on Oct. 21st. Our items did not arrive until Nov. 21st and I had called Sebastian and left several phone messages with no return call. Guess what my husband's golf bags and expensive clubs were missing and that is the one thing he looked so forward to doing. I had to file a claim with…

Avoid at all costs!!!

Textbook bait and switch company- they do this a lot!! Look at the other reviews! They sell you on an affordable, easy move then they hand you off to the shadiest moving company I’ve ever seen. They hold your move hostage until you pay more money. Interstate seemed to take a thorough inventory- I even had to measure my furniture and count the prepacked boxes. But then the actual movers get there and it’s suddenly thousands of dollars more than originally quoted. You have no choice but to pay. Then they don’t deliver my stuff until THREE WEEKS after my move in date. Do you know how long that is when you have NOTHING to live off of??? An absolute nightmare! I would never wish this experience on anyone else and I have already told several people to avoid Interstate at all costs. Arena Vanlines needs to be removed as one of your moving partners - absolutely the worst moving experience I’ve ever had! And I’ve moved 13 times!!

VERY disappointed

We originally picked Interstate Moving and Relocation. I talked to Sebastian at length and shared my concerns about the companies and reviews etc. Sebastian assured me that they were the real deal. Sebastian told me if there were any concerns or problems to call him. I gave him exact measurements of the Harley, 14 totes, a box with a headboard, a small file cabinet, golf clubs, a couch and recliner. I was quoted $3,300.00. The movers showed up in the dark and said there was no way they could do it for that price and said they needed $1,000.00 more. They picked up the items on the october 15th and we had to rent a uhaul trailer to take the harley ourselves. We told them we would arrive by october 21st. We prepared ourselves for a two week supply of clothing etc. The items were delivered on November 21st but the golf clubs were missing and that was the one thing my husband was looking forward to since we came from a very cold area. I called Sebastian, no return call, I called westar and was told to fill out a claim with Anthem. It took me over an hour to fill out the form and after weeks of waiting we received a $10.00 check. Are you kidding me? Westar was supposed to be the…

Avoid at all costs!!!

Textbook bait and switch company- they do this a lot!! Look at the other reviews! They sell you on an affordable, easy move then they hand you off to the shadiest moving company I’ve ever seen. They hold your move hostage until you pay more money. Interstate seemed to take a thorough inventory- I even had to measure my furniture and count the prepacked boxes. But then the actual movers get there and it’s suddenly thousands of dollars more than originally quoted. You have no choice but to pay. Then they don’t deliver my stuff until THREE WEEKS after my move in date. Do you know how long that is when you have NOTHING to live off of??? An absolute nightmare! I would never wish this experience on anyone else and I have already told several people to avoid Interstate at all costs. Arena Vanlines needs to be removed as one of your moving partners - absolutely the worst moving experience I’ve ever had! And I’ve moved 13 times!!

VERY disappointed

I started the process of looking for a good moving company and read many of the reviews and was frightened by the bad reviews and what people had gone through, damaged goods, missing items to file claims. It took an astronomical amount of time for things to get resolved. I finally decided on Interstate moving and relocation group. Gave specific dimensions and number of totes etc. I was given a quote of $3,300.00 for a move from Clarkston, WA to Yuma AZ. The movers were to pick up our items Oct. 15th. The broker was supposed to be Windstar but instead another group and one could not even speak English. They looked at the items and said there was no way they could do it for that price and wanted to add $1,000.00 more dollars to the bid. Again, I gave Sebastian specific dimensions of our Harley. On the last day we had to rent a u-haul for the Harley and take it down ourselves. We were going to be there on Oct. 21st. Our items did not arrive until Nov. 21st and I had called Sebastian and left several phone messages with no return call. Guess what my husband's golf bags and expensive clubs were missing and that is the one thing he looked so forward to doing. I had to file a claim with…