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Greenway Moving and Storage

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55 reviews

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Site: greenwaymoving.ca

Phone: (437) 887-1111, (888) 746-4952

Email: info@greenwaymoving.ca

Provinces of operation: New Brunswick, Nova Scotia, Ontario, Prince Edward Island, Quebec

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Greenway Moving and Storage

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Average service price

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$ 1869

Local move average

10% more than market avg.

$ 2790

Interprovincial move average

15% less than market avg.

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Review summary

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3.7

55 reviews

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

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Omar Afandi

Jun 26, 2020

Local move from Kingston, ON to Windsor, ON

Terrible service.

Terrible service. Wish there was a 0 star option. FRAUD!

Moved from Kingston to Windsor.

To start, they are the same company called Moon Van Start Lines. To be honest, Michael was very approachable by phone and he gave me the best price. BE CAREFUL! They try to lock you in once you pay the $100 deposit.

Once the 2 movers arrived with their truck, I reviewed the invoice. Michael mentioned the mattress cover was included but they did not know about that. I made sure that's clarified.

They were respectful and good with taking out all my prepackaged items.

They estimated my weight at 3000 lbs which I did not agree with and decided to go with the scale fee. Make sure you initiate at the right numbers because THERE IS NO COMMUNICATION between any of the members.

After they left, I received a call that there is a mechanical issue with the truck and my delivery will be delayed. This was super inconvenient for me as I was staying at a friend's without any clothes. Their best compensation was a 5% off the weight fee. I then receive a call that the delivery will arrive Sunday, I let them know I booked 1-4pm because the morning wasn't available at my apartment building and this person said no problem.

After a day or two, I receive a call from them that the invoice is ready and I need to pay. I asked for the invoice to be sent to my email address. They say that the accounting department is having trouble and can't send the invoice, and expect me to pay blindly. The invoice was $500 MORE than my calculation basing it on THEIR weight. They send the email to the wrong email address. I keep trying to call and finally I receive a call that my delivery is at 6 AM. I LIVE IN AN APARTMENT AND COMMUNICATED THE ELEVATOR IS BOOKED 1 - 4 PM MULTIPLE TIMES. Then they transferred me to Michelle, who I communicated with that I am trying to resolve the time of delivery and she responds: you need to pay or your delivery will not arrive. This was incredibly unprofessional as there was a miscommunication about the weight, the email, the arrival date & time, the accounting system is down, their truck has broken down as well, and now threats that they won't deliver the items if I don't pay. I also have been having to call and check in with five different people on a daily basis, each giving me a different answer, and not being aware of what's going on. I try to explain to Michelle to go through the cost with me, she yells, rushes the process, tells me there is an added cost for price match (which makes no sense price matching is a reduction in the final amount), and keeps saying I need to pay. She tells me on the phone (the first time I am ever hearing of this because they sent the email to the wrong person and of course no one called me or informed me out of the many times I called them) that the items won't deliver unless I pay before 4pm and it was 3:35. All I asked was to see the invoice. She finally sent to the correct email about 10 minutes later expecting me to pay blindly without an invoice or anything. I replied to the email to explain and tried to call multiple times but no answer. Still waiting at this time.

Move size: 1 Bedroom Home Service cost: $1600

Stephanie Rodrigue

Jul 13, 2020

Long-distance move from Toronto, ON to Quebec, QC

Fraud, Scam, Should be Arrested !!

FRAUD - THIS IS NOT A MOVING COMPANY, THIS IS A BOOKING AGENT !

The date and time agreed with the Moon Star Van Lines for the full in-house packing and moving of our 2-bedroom apartment was March 29, 2020 at noon. On March 27th, 2020, we received a call from the scheduling team saying that the team would be 7 hours late (the new arrival time being 7pm). We responded that the moving team would not have enough time to do the full in-house packing and move everything down the elevator by 10pm, which is the absolute latest time movers are allowed in the building as per the condo rules. The scheduling person reassured us that she was sending 3 professional men and that they would have no issues getting everything done in 3 hours. After we hired someone to go to the apartment at 6:30pm in order to obtain the moving elevator and welcome the movers, we received a call from the truck driver at 7:50pm saying that they were running late and that the moving team could not make it before midnight. Considering that we had mentioned to Moon Star Van Lines several times that the use of moving elevators is strictly prohibited past 10pm, the team knew very well that starting a move at midnight was not an option and that we would have to reschedule. We could not get a hold of anyone at moon Star Vanline OR Greenway moving at any point while waiting..

After several calls with the Moon Star Van Lines & Greenway Moving to try to reschedule the move, the only time slot the moving team and the moving elevator were both available was on March 31st, 2020. The elevator being available until no later than 8:00pm that day, the company agreed to send movers before then. Once again, we warn the Moon Star Van Lines & Greenway Moving that they would need to start packing well before 5:30pm in order to complete the move by 8pm but we were reassured that the movers were 3 professional man that would have no issues getting everything done in 2.5 hours. The movers arrived at 7pm that night (1.5 hours late), leaving them with only with 1 hour to pack a 2-bedroom apartment and move everything down the moving elevator. At 8pm, the elevator was reserved to be used by another resident in the building and we had to negotiate with security to let us continue our move until 10pm. Once again, we told Moon Star Van Lines & Greenway Moving that the use of moving elevators is strictly prohibited past 10pm. By 10pm, the movers were still packing, they had been warned several times between 7-10pm that at 10pm, they had to be done moving everything. However, they were still using the elevators at 10:20pm and as a result, we lost our $250 security deposit.

Moon Star Van Lines & Greenway Moving were provided with a detailed list of the items in the apartment that were required to be dismantled and moved on March 25, 2020 and agreed on that same day that the quote for the service provided reflected the move of ALL of those items. However, due to the movers’ serious delay and the poor scheduling of Moon Star Van Lines & Greenway Moving, several items, including a major piece of furniture, were left behind by movers in the apartment. The movers were told several times during the time they were in the apartment packing that those items were ours and had to be dismantled and put in the moving truck along with ALL of our belongings well. The movers said that they had no time to dismantle and move those items and that they would reschedule a pickup the following day. On April 1, 2020, we tried to reschedule a pickup for the remaining furniture but Moon Star Van Lines & Greenway Moving said that the delivery truck was on its way and that they could no longer pick up the items that our only option at this point was to claim the value of the goods left behind. We later learnt that the truck had not left by then (indeed a Greenway Moving employee AND the truck driver confirmed that the truck actually left Toronto on the morning of April 3rd)… Those items have therefore remained in an apartment that we are no longer tenant of because the company failed to move them with the remaining of our belongings. Moon Star Van Lines & Greenway Moving company’s failure to complete the agreed upon service has costs us the loss of several personal items / pieces of furniture.

In addition to the missing items, the several items were damage by the movers. Most of the items below were NOT wrapped during the move and had simply been thrown the in the truck with no protective blanket or wrapping paper. We claimed for $8,900 to their insurance company but it turns out, they are NOT properly insured for damages and loss and they offered to settle for $100..

Move size: 2 Bedroom Home Service cost: $3600

Sofia Bassey

Dec 01, 2020

Long-distance move from Deux-Montagnes, QC to Brockville, ON

SCAM! Dealing with Greenway is like dealing with the MAFIA. SCAM!

DO NOT USE THESE MOVERS!!! They hijack your belonging, to try and get cash out of you! First, they show up late with stuff already on the truck! I wanted to pay by credit card and they squeezed over $5500 out of me in cash (because the lady on the phone said that her machine was not working), which was way more than the original amount, threatening to keep my belongings and charge $1500 more! They then went and charged my credit card for $600 more! This was the worst move of my life!

Move size: 4 Bedroom Home Service cost: $6000

Kate Lawrence

Dec 09, 2020

Long-distance move from Ontario to Nova Scotia

Horrible company-SCAM!

Do Not Use these MOVERS!

Had them quote me to move a storage unit that consisted of approx 5x10 ft space they quoted $2500.00 once they had my belongings on the truck, they said the weight was 6000 lbs, NO WAY. they chose what to and what not to deliver even though the pick up instructions were very detailed.

They wasted 4 of my days with drop off times that didn't materialize. They charged an extra $500 fee for what I don't know, but claimed it was in the fine print. (it didn't apply to me) I ended up paying $6000.00 My belongings arrived damaged, they were to pack some loose belongings in the storage unit. They literately threw things in boxes, solar panel on the bottom upside down smashed, stained glass pieces smashed. they offered me $200 compensation for the damages, not even close to the amount to replace. DO NOT USE THEM unless you want to be ripped off too.

Check out the Global news report of another family that used them. they had hired them to move from Toronto to Halifax.

Move size: Partial Move Service cost: $6000

Lilia Boone

Jan 03, 2021

Long-distance move from Mississauga, ON to Moncton, NB

Alert! Keep away from this company- fraud

We are one of the victim of this company

GreenwayMoving and Moonstar Van Line are the same. We move from ON to Moncton NB. Our story is in the Global News. They keep our belongings till we will pay $15,000 for 2bedroom appartment with no furniture.

It’s an extrusion. Dishonest business ever

What type of this people run this dishonestBusiness.

Move size: 2 Bedroom Home Service cost: $15000

Rae Barr

Jan 04, 2021

Long-distance move from Ontario to Quebec

Horrible move!

Greenway charged me twice for the first 500lbs. They damaged nearly all my furniture. After the move I filed a claim (in July 2020). They have NEVER tried to make a settlement or even give back the money I was over-charged. I was charged over $4400 for the worst move I ever experienced! They were contacted by the BBB on my behalf, but the company ignored them as well. This company should NOT be allowed to operated in any province! The province should shut them down.

Move size: 2 Bedroom Home Service cost: $4400

Leyal Khalife

Jun 03, 2018

Local move from Mississauga, ON to Milton, ON

Mississauga to milton on.

GreenWay Moving was fast, organized, polite, courteous, and very well managed. Their rates were very competitive and fair. They greatly helped us in our move and alleviated all the stress from packing and lifting and did everything for us. Thank you GreenWay Moving.

Move size: 2 Bedroom Home Service cost: $2359

Darrin Deyoung

Jun 06, 2018

Long-distance move from Ontario to Quebec

Thanks to Mark, Ata.

The dudes from GreenWay Moving were on time and on budget. They were helpful, careful with our belongings, good humored and worked super hard. All our stuff arrived safe and sound and we couldn't be happier. They were worth every single cent!

Move size: 2 Bedroom Home Service cost: $2354

Cristal

Jun 06, 2018

Local move from Toronto, ON to Cambridge, ON

Very good service.

They did a very good job on packing, loading and unloading everything. Nothing damaged. it was a full packing and same day job. They did it these guys are really good on what they are doing. I highly recommend GreenWay moving. Special thanks to Ata Jamal and Bulent.

Move size: 3 Bedroom Home Service cost: $4323

Nick

Aug 12, 2018

Long-distance move from Milton, ON to Montreal, QC

Thanks.

The guys were very professional and organized. Thanks for being so careful guys. Keep it up.
The price was reasonable too.

Move size: 2 Bedroom Home Service cost: $3010

Jose

Nov 26, 2018

Long-distance move from Sussex, NB to Toronto, ON

Thanks alot.

They moved me from NB to ON. They were on time polite and orginized. I was stressed before the moving day but these guys were very professional didn't even demege one thing. Thank you for being carefull with my belongings. If I ever move again. I will deffenently give you a call.

Move size: 2 Bedroom Home Service cost: $3463

Mike Simith

Nov 05, 2018

Long-distance move from Halifax, NS to Stoney Creek, ON

Good service.

I moved several times and this was the best one so far. Great movers very professional
If I need to move again, I will call them for sure.

Move size: 2 Bedroom Home Service cost: $1800

Mark Olga

Apr 07, 2019

Local move from Toronto, ON to Prescott, ON

Good service.

This company was great from start to end. The sales agent in the office was very clear about the deal, price and all the other things we needed to do. The mover were very pleasant and fast. They were respectful and very careful with our furniture. Overal my family and I are very happy about the service we got.

Move size: 3 Bedroom Home Service cost: $2000

Jackson Delaney

Apr 08, 2019

Long-distance move from Ontario to Quebec

Great.

Moved from a 2 bedroom apartment to a townhouse across the city. Sarah was fantastic. She made the booking process really easy by breaking down the estimate and explaining how the move was going to be performed. The movers; Mark, Ata, Ali were professionally trained at moving and were very polite.

Move size: 2 Bedroom Home Service cost: $3297

Maria Petrov

Apr 08, 2019

Local move from Hamilton, ON to Milton, ON

Excellent.

Omar and David moved me today. They were perfect, fast, and very professional. Prices were low compared to other quotes I had and these guys were so pro. I would highly recommend GreenWay Moving and I will use again for any move in the future.

Move size: 3 Bedroom Home Service cost: $1698

Pedro Perez

Apr 09, 2019

Local move from Toronto, ON to Midland, ON

Marko.

A friend referred them to me to move my parents from a 4 bedroom house to a senior condo. I only have good words to describe this company. Highly professional and reliable people. Very much recommended.

Move size: 1 Bedroom Home Service cost: $1500

Linnes Bella

Apr 11, 2019

Long-distance move from Montreal, QC to Toronto, ON

Moved from montreal.

I needed a Reliable and trusting moving company to move me from a apartment to a house. And GreenWay did the job. I hired movers in the past that were horrible and hated their job, but GreenWay was the exact opposite. They are friendly, honest and very professional.

Move size: 2 Bedroom Home Service cost: $2300

Henry Nagatomo

Apr 11, 2019

Local move from Tobermory, ON to Belleville, ON

Best price.

I could not have asked for a better team to help me move! We moved into a new home with narrow staircase and they managed to get all our furniture up without a scratch.Unbelievable service, very cautious and the price was definitely one of the best I could find! Thank you!

Move size: 3 Bedroom Home Service cost: $3700

Ruba Kareem

May 10, 2019

Local move within Ontario

Great Experience !

So glad I found this company to help me move. Sara was so helpful on the phone. I realized there were a few items I had left behind their repreeentives kindly made a uturn and got the items I left behind. I had also moved from London ON to Toronto which costed me about 820.00. Customer service was excellent I will forever be greatful.

Move size: 1 Bedroom Home Service cost: $820

Veronica Skelton

Jun 22, 2019

Long-distance move from Etobicoke, ON to Hudson, QC

Out of Province Move.

Moved from Toronto to Montreal - the team was great! Original quote was for 4000lbs of goods but we soon realized we were well over. Not a problem! They took all of our belongings and adjusted the quote. It was very reasonable in terms of total cost, and the movers were very professional. I would absolutely use them again!!

Move size: 2 Bedroom Home Service cost: $1437

Joel Galvan

Jul 10, 2020

Long-distance move from Summerside, PE to Toronto, ON

I would use their service again!

My move couldn't have been more pain-free and easy. Mike and M arrived right on time and worked efficiently to get my very difficult move done as smoothly as possible - even getting very creative with angles through some tight spots in my apartment. I can’t recommend them enough and can’t wait to work with them again.

Move size: 2 Bedroom Home Service cost: $4385

Matthew Sheller

Jul 15, 2020

Long-distance move from Granby, QC to Coquitlam, BC

Excellent!

Courteous, fast yet safe; overall very professional and worth every dollar. I'd use them again, though I hope I'm not moving again anytime soon! Definitely worth more than 5 stars!

Move size: 2 Bedroom Home Service cost: $3500

William Reeves

Sep 01, 2020

Local move from Toronto, ON to Ottawa, ON

Amazing!!

James is super friendly and reliable, as were the other guys who helped. I liked these guys so much even my roommate used them when she moved in! I recommend this company to all my friends and am so happy I was able to find them. Impressed with them totally.

Move size: 2 Bedroom Home Service cost: $1283

Cyrus Koch

Sep 08, 2020

Local move from Cornwall, ON to Toronto, ON

Good Work!!

David was a professional, hardworking, trustworthy business owner. He had three jobs going the day of our move and he was on my job. I was impressed with how committed he was to providing me with the most satisfying experience.

Move size: 2 Bedroom Home Service cost: $1267

Thomas Rice

Sep 08, 2020

Local move from Ottawa, ON to Toronto, ON

Recommend.

5 stars across the board, I would 100% recommend them. They were quick, very nice and efficient. Michael and Callum were the movers from Greenway Moving company who helped us with the move. It was an amazing move with the great team.

Move size: 3 Bedroom Home Service cost: $1654

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Licenses & Certificates for Greenway Moving and Storage

Before hiring a moving company like Greenway Moving and Storage you should generally make sure you are dealing with a legitimately registered business. Some moving companies are incorporated in a specific province or territory and others are federally incorporated.

You can lookup federal corporations by name in the Corporations Canada online database.

When looking to hire a moving company from Ontario, you may want to lookup your company in the provincial register: Business name registration, Ontario.

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You can get a free moving quote from registered movers with our moving cost estimation tool here.

What is Greenway Moving and Storage cost for local moves?

We have calculated an approximate local moving market average price from 357 reviews of people moving within Ontario to be $1701.

From 19 local reviews for Greenway Moving and Storage, we have calculated an average moving cost of $1869 for local moves.

This could mean that Greenway Moving and Storage is more expensive with about 10% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Greenway Moving and Storage cost for interprovincial moves?

From 425 reviews of people moving long ditance, we concluded that the market average costs are around $3292 when moving long-distance.

For Greenway Moving and Storage, we estimate that their average long-distance moving costs will be around $2790, based on 17 long distance moving reviews.

This could mean that long-distance moving services costs of Greenway Moving and Storage for moving between states is cheaper with about 15% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Greenway Moving and Storage. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Greenway Moving and Storage - a professional company located in , Toronto, ON. Discover Toronto, Ontario moving companies.

*MoveAdvisor may not be affiliated with Greenway Moving and Storage and the estimates may be provided from other professional movers in our network.