Finest Movers Inc

My daughter hired this company to move her small amount of apartment items from FL to OH. As soon as they arrived, they doubled the original quote. They charged her $300 extra for carrying 3 boxes of dishes to the moving van! The drivers were extremely rude and smart-alecky, even to my husband. She had to leave her her mattress and couch behind because they wouldn't take it without charging her another extra $600. Isaac would never return calls and was very evasive. Collin didn't follow through on anything. It has now been three weeks and her things are finally being delivered, yet the moving van is too large to fit through the storage company's gate, so everything has to be moved to my brother-in-law's pickup. Then, we have to unload it. DO NOT USE THIS COMPANY! PLEASE LEARN FROM OUR EXPERIENCE AND SAVE YOURSELVES THE STRESS WE ARE GOING THROUGH. This has been one of the most hellish experiences of our lives.

Service cost: $1100

The only positive I can say is they were on time and worked with me on trasporting my things.  They destroyed every single item I have and told me to file with "insurance."  I did and never heard another word from them.  All of my possessions were totally ruined and I have had to start over.  Some were collectors items that cannot be replaced.  I filed a complaint with the Fort Lauderdale BBB and they did nothing.  BEWARE..  maybe local moves are ok, but don't do a long distance move and expect your things.

Service cost: $7500

The pickup of my furniture was one of the worst moving experiences I have ever had.  The intial estimate for my move was 1100 dollars.  That quickly changed when the movers arrived and only after packing their truck with my stuff did they tell me that the price had doubled because of the amount of "cubic feet" of furniture I had.  Obviously, these people have no idea how to calculate cubic feet considering I had to correct them and bring out my tape measure to show them how it's really done.  Not only could the movers not perform basic math calculations critical to the overall price of my move, they would constantly hit on me making me feel incredibly uncomfortable (Any single women moving should have someone with them during pickup).  One of the men even kept repeating how pretty I was and how I needed to promise him to never stop smiling.  VERY UNPROFESSIONAL for a moving company.  As soon as this company took possession of my things they refused to answer any phone calls I made to them dealing with the status of my delivery.  In fact, everytime I called they said someone would call me back and they never did.  So I decided to stay on the phone until someone would speak to me and the woman who answered kept putting me on hold and then would hang up on me.  Finally, my delivery arrived by men who were contracted out from different moving companies.  These men were absolutely amazing and professional and I will make sure to use their company if I ever need movers again.  Unfortunetly, most of my items including my antique loveseat were badly damaged due to the carelessness of "Finest" movers.  The men who dropped my stuff off claimed that this is very common amongst finest movers and that they were surprised that none of my items were stolen.  It was also explained to me how this company rips off their customers with the whole measuring in "cubic feet" ,since most people don't know how to calculate this to begin with.  Bottom line, this company should not be allowed to operate.  Spend your money elsewhere because in the end, anyone is better than Finest Movers.       .

Service cost: $2200

My move of estate items from Florida to New Jersey was a disaster.  While the salesman & I went over in detail all items to be shipped(including detailed list of itees with dimensions), and I received a very resonable "Binding Moving Estimate", the driver who showed up 2 hours late insisted on an additional 45% price increase, or he would not move all the items.  I was in NJ with a personal friend in FLA to supervise the pick-up.  After a heated telephonic shouting match with the rudest driver possible, I told him to leave.  His supervisor called me back, and I settled on a 33% increase to $2,000, provided all the listed items be moved.  Nonetheless, when the driver finished, he pressured my friend to sign the shipping manifest, but left behind a good number of the items which were clearly listed on the Quote.  Calls to the office the next monday resulted in their insisting I pay an additional $250 for them to return for the other items, which I declined to accept.  I was not allowed to speak to anyone of authority, or more accurately, no one of authority was willing to get on the phone.
The delivery was suppose to take 5 to 7 days, but took 12 days.  The delivery driver and helper were polite, careful and professional.  However, 2 boxes were totally unaccounted for, and some other items were badly broken.  A number of delicate antique lamps were assumed to be in the boxes--totally missing---and the legs were fully broken off an antique table.  The driver acknowledged the issues in writing, and I paid the balance, being told to file a claim as the move was covered by basic insurance.  The claim process was a burden..pictures,  valuations etc..missing and broken items were valued over $4,000.  Again no body of authority would get on the phone to discuss or even to go over the process of finding the missing boxes.  The claim process took about 2 months and I was offered $37 in full settlement, provided I had the agreement notarized. 
The lessons I learned---don't accept a moving quote without a visit from a company rep.  Be cautioned that the basic insurance is worthless.  My wife would be much more emotional..as the items had sentimental value as well.  I found that FINEST MOVERS were anything but FINEST in their interest in customer service once the order is taken.  Somewhere, someone has some VERY nice antique lamps.
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Service cost: $2000

All moving companies are more or less similar in their claims and offers. The difference comes when you compare their abilities to meet the deadlines given (most of the moving companies are notorious in this case). And having dealt with Finest Movers for three times in last six month, I can confidently state that they understand do their business lot better than rest of the companies. You can depend on these guys for timely and cost effective moving service. At least I do!

Service cost: $1850

I was more than impressed by Finest movers and their crew. They really know there stuff. I had a piano to be moved and they came with the proper tools and equipment to move the piano. they had a specialist there that prepared it for shipment and they they carefully loaded on their truck qith the use of the lift gate. delivery came as planned and they set up the piano and whenI hit that first key and heard the tone ring out perfectly I knew that my move went well. Thanks Finest Movers.

Service cost: $2580

So originally I had hired another mover that  gave me a deal that was just too good to be true. I Choose them and put down a deposit. However when move day came the other mover called me with excuses so I had to scramble to find someone else. I made some calls and choose Finest Movers because they said they could be out there that same night. I put my faith in them and they made it happen and did a great job at it too.I got out of the place on time and the stayed within the quoted price. I could not have been more pleased with the result.

Service cost: $2505