Eden's Moving Services Inc.

DO NOT USE THIS COMPANY BEWARE: HORRIBLE COMPANY
If I could give this company a negative stars I would. They are the most unprofessional company I have ever had the experience of working with.
First I was PROMISED my move estimate would not increase. When they came to do my in home estimate which they said over the phone they couldn't do until 3 weeks before but when the assessor arrived he informed me it could have been booked 2 months prior. There were so many items he asked me about that over the phone was never discussed. Fans, garbage cans, yoga mats. These are not typical items I would bring up when someone asks me what furniture I own and they didn't ask about them or mention them. These items caused my price to increase by 300.00 which I was then informed I should be glad it didn't double and they weren't doing it day of. So I should be glad that their service isn't worse. Oh lucky me.

I am then frustrated by this experience and I leave a review online that just talks about my frustration but doesn't even say they are a bad company to work with.

Then then call me and cancel my move saying they will no longer move me--3 weeks before my move. Then we come to an agreement if I take my review down and we start from square one they will move me.

But then they send me a form to sign for them to move me which is me giving up all my rights and gives them the ability to sue me.

Upon receipt by the undersigned of $__, the undersigned or his agent, heirs, administrators,executors, successors, and assigns hereby and completely release and further discharge Eden's Moving Services LLC its past, present or future officers, directors, stockholders, agents, servants, representatives, employees, subsidiaries, affiliates, partner, predecessors, and successors from any and all past, present, future claims, demands, obligations,actions, rights, damage costs, expenses, and compensation of any nature whatsoever, whether based on tort, contract, or other theory of recovery, which undersigned or anyone entitled to any recovery, now has or which may hereafter accrue or otherwise be required on account of, or in any way going out of, the contracts for services rendered and entered into between the parties named here within. Furthermore, all events and actions leading up to this agreement, including the terms and conditions of this agreement are to remain confidential and no further claims, complaints, statements or other action may be taken or reported to any State, city, government, insurance, consumer group, public, media organization, Internet website or credit card agency.
Furthermore, failure to comply by violating the terms of this agreement, the signer accepts full responsibility to reimburse/pay for all costs associated to damages occurred; including recovery of all monies, costs, legal & court fees, as well as from any/all other losses associated.
Any/all addendum's, changes, edits, must be pre-approved only by ownership of Eden's Moving Services. Any fraud or forgery executed or associated with this agreement, Eden's reserves the right to prosecute to the full extend of the law, within jurisdictions of both customer(s) and Eden's Moving Services.
I, the undersigned, fully understand that this document becomes effective upon the affixing of my signature below. At that time this document shall become effective including all the terms and conditions contained within.
Which they then proceed to give me legal advice on what this document means--which not what it says. They are saying it means lets start from a clean slate--they have already broken promises and blamed it on me. No way I am signing something this or should anyone ever do that.

When I find new movers because I am so disgusted by their service they blame it on me saying that I should have done a better job telling them what I had and that I was asking for more so I shouldn't be upset. Their response when I ask about my deposit getting returned and their process is as fast as humanly possible. Which is not an answer and super rude.

Service cost: $1500

The Denver housing market is so hot that we managed to sell our 3 bedroom house in less than 10 days on the market! We were stuck in a bind because we didn’t find a home in Los Angeles by the time of closing on our home. We contacted several moving companies in Denver but the storage rates were anywhere from $1,000 to $2,500 per month which couldn’t afford. Our last phone call was to Eden’s moving and I’m glad we didn’t give up. They provided us with a month of storage for free which allowed us to fly to Los Angeles and find a new home. The service they provided was excellent from A to Z and we thank them very much for making it a stress less move for us. There were minor damages to our belongings such as a few plates that broke and a mirror. After contacting their customer service, Gary was nice enough to mail us a gift card for $50 to replace the broken items. Overall we were very pleased with the service they provided and would recommend using them.

Move size: 3 Bedroom Home Service cost: $6832

These guys are awesome! My family and I moved last week from San Francisco CA to Sarasota FL. We used Eden’s moving services for our two bedroom apartment move and we are very happy we did. Miguel, the estimator, was absolutely fantastic to work with! He was very patient with us and answered all of our questions. The packers did an excellent job packing everything fast and very professionally. They were Fast - we got our belongings after ten days; Reliable - they kept us updated on everything before and during the process; And careful with our goods – we only got couple plates broken, and they were so nice they already sent us $25 gift card to replace them. I couldn’t have asked for better service.

Move size: 2 Bedroom Home Service cost: $3469

I went with them based on their reviews and confidence, I was miss led about coverage. They underspec'd the job leaving us to take many items in our car (fully packed boxes that didn't fit on their trucks).

We have $1000s of dollars of damages and lost items! Which they won't let us claim due to an invoicing error. ( As soon as we wanted to claim, additional fees appeared even though we have a fully paid invoice and receipt ).

They didn't assemble shelves and bookcases that they dissembled (probably because they knew they lost peices).

David was terrible and explaining everything, miss led us about insurance, Percy is very rude and abrupt, Gary is much easier to handle but is hiding behind policy and doesn't care enough to actually help a customer out.

So because they billed us wrong, damaged and lost our furniture though their negligence we're picking up the bill because they won't do anything until we pay extra money due to them mis-billing again due to their negligence.

I've used maybe 5 or so movers in the last 10 years and these are the worst buy far, and that's competing with the ones that dropped and broke a motorcycle!

Move size: 4 Bedroom Home Service cost: $1605

I hired Eden's Moving for a local move in aurora CO few weeks ago. Unlike three other companies that I contacted that time, they were the only ones able to complete my move in one day and they did an outstanding job. The sales lad, Ofra, quoted me a price and that was almost exactly what I paid and she was great at keeping in touch with me, communication goes a long way in my book, she was very detailed and honest. I will hire Eden's moving services in the near future for my sons move to collage and I do recommend them. This was not the first time I used movers but it was the best move experience that I had.

Move size: 3 Bedroom Home Service cost: $1020

I heard about Eden's moving services from friends who recently moved and had a good experience, and they were excellent! Arrived at the expected time with the all their equipment and team. They were very polite, did exactly what was requested and were very gentle with everything. After a job well done, we ended up paying less than we were expecting with nothing damaged (although we still got insurance) and everything placed in the rooms specified. We couldn't be happier with their service. Thank you Eden's and thank you Barry, the best sale-contact person in Eden's who helped us throughout our move.

Move size: 3 Bedroom Home Service cost: $730

We moved from CA to a home in CO and these three guys were the most meticulous, careful, fast, hard working movers I have ever had the pleasure of hiring.

Their wrapping skills were unparalleled -- we had an antique console with speakers. They cut cardboard to inlay where the speaker fabric was, wrapped it in a moving blanket and then wrapped the entire thing in strategically cut cardboard. Everything arrived safely.

They were incredibly kind and had great taste in cologne!

Move size: 3 Bedroom Home Service cost: $1810