Boerman Moving & Storage

Boerman Moving did a wonderful job for us. The guys showed up on time. We did not have all of the packing finished so they even helped us wrap up the last minute packing.  The delivery went just as well.  I was impressed that they were timely on both the pick up and delivery.  We have moved several times and this was our best experience..maybe the only time we were not left waiting around for the delivery.  We purchased the insurance, but did not have any damage. I felt bad my wife was being indecisive and had a few pieces of furniture moved 2-3 times so we could get them placed in the right area of the house. They were a great group of guys and I would recomend them to anyone moving.  The gentleman that gave us our quote also made us feel very comfortable.  I could tell he was a straight shooter and was not giving us a cheesey sales pitch.  We will defintely be calling them if we move again..but let's hope we are settled for a while.
George C.

Service cost: $2675

My first impression of Boerman was positive. I met with Mike Boerman (One of the owners 2 sons) to receive an estimate for moving and storage. Boerman was recommended to me by a neighbor who had used them for a major local move. Mike was pleased too tell me my friends move was the largest his company ever made over $15,000 in profit extending over 3 days for packing and moving my friend 6 blocks. I interviewed other movers but selected Boerman's because my friend had used them and Mike Boerman seemed to be honest. We packed our own home furnishings and used Boerman for moving out and a 2 month storage. The first clue something was wrong was a call we received from our neighbors stating our movers were riding our children's bikes up and down the street. The moving men also were throwing boxes from the ground to men on the truck. Many of these light boxes contained 1900s china which is now broken. I assumed the moving men were employees of Boerman. The moving men are contract men paid per job and are not at all employees of Boerman. I was under the assumption any damage caused by Boerman's employees would be covered by Boerman. But Boerman does not have any employees employed as moving men. So damage is covered and paid for by owner of home.When it was time for our furnishing to come out of storage and delivered to our new home by Boerman, a different crew of moving men arrived. These men had shirts on with names that did not match their real names. The moving men told me Boerman has unemployed men they call to do the moving which allows Boerman's to avoid paying taxes, Social Security and benefits to moving men. The moving men were unemployed and delighted to get a one off job for the day and needed the money. Remember, these men are not employees of Boerman's and not at all trained as movers. At the end of our move in we noticed our custom bedroom wood TV cabinet was missing. The cabinet is as big as a wall and it could not be found in any of the storage containers. The moving men took over 45 minutes to search for the cabinet and could not find it. (We paid by the hour and paid these men $229 an hour to look for a missing cabinet) The men called Boerman and the office staff at Boerman knew nothing about the missing cabinet. Here is where the real trouble began. The first problem was the cabinet was missing, the second problem was Boerman made me pay for 6 guys at a rate of $229 an hour to look for a cabinet that was not on any truck and missing. Finally I was able to get in touch with The second Boerman brother (Dan) who told me the cabinet fell out of one of the storage bins a week ago and was broken. I didn't understand how this could happen because Boerman promised me my storage containers would be kept sealed until they were opened at our new home. I was very upset and asked Dan why he did not call me and tell me what happened and he said he forgot. I mentioned to Dan we were also missing industrial garbage cans and he said, oh, I think the guys thought those were ours and they are being used at the storage facility. Dan would have them returned when they were located.At the end of the move, I refused to pay the final bill until my cabinet and cans were returned. I explained in addition to the missing items the following furniture pieces of mine were damaged: 2 french upholstered chairs had oil stains one stain was as large as a throw pillow and both cushions had been turned upside down to hide stains, coffee table had large chip out of corner where it was dropped and stain was still on table, 4 mattresses had oil stains from moving men's oiling hands, silk lamp shade was ripped to shreds from being placed with lawn tools. I once again called the Boerman office and was told both brothers Dan and Mike were not available. I spoke to I man in charge of the moving men. I was told if I didn't pay today the moving men would not get paid tonight. I felt bad for the moving men and told them I would pay them that night because I did not want the moving men to not get paid. This crew of men told me the Boerman's representative was not telling the truth to me. In fact, the men never get paid until up to 4 weeks after the move. When I finally got in touch with my sales representative Mike Boerman several days after the move, Mike proceeded to remind me Boerman's was not liable for any damage because I did not take out insurance for damage. Basically I pay for the guys Boerman's find off the streets who are not employees of Boerman's to move and store my belongings. And I pay for the insurance if anything is broken even if Boerman's stored my items and damaged them. Mike said he would speak with his father but I had better not get upset with his father if I expected to get any consideration for loss and damaged items.Mike's father did call me back once. I never returned his call because I felt so violated and lied to by Mr. Boerman's two sons, I did not want to have to plea my case to their father. I never received my lamp shade back. I never had any restitution for damaged china, cushions, mattresses or broken table. I did receive my bedroom chest back but the door does not close. We continue to find damaged items everyday. Our snow blower handle was broken off..$200 to repair, missing lawn tools.. I will end by saying I expected items to be damaged during the move. But I did not expect the unprofessional nature of the two Boerman Brothers. I am sure Father Boerman spent most of his life building a reputable company which in one day his two sons would bring down. I was also concerned with the credentials of the moving men. They men are not employees of Boerman and did not have training in moving.

Service cost: $6000

The movers were efficient, friendly, hard working.  And honest, they actually found several hundred dollars which I had inadvertently left laying around in the furniture to be moved.  They immediately returned it to me.  The company made boxes and some packing material available to us at no cost.  The method by which they wrapped all the furniture before leaving our old house was fantastic, nothing was injured or broken.  They showed a great amount of patience while setting up in our new home, making sure I was happy with where they put the furniture. The price was fair. good workers are hard to find, Boerman certainly has done their homework. .

Service cost: $1200

Boerman Movers was strongly recommended by our well-respected realtor. I interviewed them in spite of the listed two year-old Yelp posts with negative ratings. I am really glad I did. I found them to be customer service oriented with exceptional integrity and honesty. They delivered on both their quoted price and lead-time commitment for our moving schedule. We used them for our local downsizing move and fine furniture transportation for our daughter's new home in California. Most important, we felt Boerman's full service team really listened and responded to our needs. Each and every member of their team from our sales representative, Mike Boerman, to his expert move coordinators to the dedicated folks that moved our things treated us and our belongings with a high level of respect and personal care. Moving can be a very stressful time and the decision to hire Boerman made a real difference in making it easier and worry free. I highly recommend Boerman Moving and Storage.. They are terrific!

Service cost: $590

I hired Boerman Movers to move from my home of 37 years to my new home that was 40 minutes away. I was in an emotional daze, but the professionalism of the moving crew saved the day. My furniture and belongings were handled with care on both ends of the move. When they arrived at my new home, they laid down cardboard to protect my new hardwood floor. My furniture was put together meticulously and I was able to find any box I looked for. The team put them in each room as the boxes were labeled. They even put my mattress in the specific position I requested. I was grateful for their kindness and efficiency. Of course the cost was very reasonable. I would hire them again and recommend Boerman Movers to anyone.

Service cost: $2300

We used Boerman for a recent local move.  Mike came out to our house to provide an estimate and additional information to help us prepare for the move.The day of the pickup, the truck was on time.  The movers were very thorough and courteous.  They walked through the house to make sure they understood what to move.  They covered the floors where needed to make sure to keep things as clean as possible.  They were very efficient getting the house packed up. Boerman held our goods on the truck for two days while we dealt with the sale of our old home and purchase of our new home.  The day of the delivery, the truck was on time again.  We had the same crew for the delivery, so we didn't have issues with how to put furniture back together or what went into which room.  They did a walk through of the house to make sure they understood where everything went.  They asked questions during the delivery when they weren't sure where something should go. The total move cost was within $50 (1.5%) of what Mike had provided as the initial estimate.  We were very happy with the service received and highly recommend them.

Service cost: $2852

I had the pleasure of receiving an in person quote from Mike Boerman and actually changed moving companies as the full replacement cost of insurance was 66% lower saving me over $1000.00. But the story does not end there. The crew of 6 that Mike sent were hard workers, took extreme care of my furniture and both homes, were patient, fun and even provided design tips. While Cole was the lead for the move and was outside directing items on and off the truck, Branden took a lead role and I really enjoyed working with him. All of the guys were polite and easy going. My thanks to Branden, Ryan, Aaron, Marco, Matt and Cole for a job well done. I highly recommend this crew!! They made what easily could have been a stressful day into an enjoyable day.

Move size: 4 Bedroom Home Service cost: $3500

The folks at Boerman Moving & Storage were amazing with our cross-country move! They truly took all the stress & worry out of the move for us through the entire process. We researched various long-distance moving companies ahead of time & went with them because on top of their excellent customer service right from the start, their quote came in the lowest compared to others, their turn-around time for delivery was the quickest AND our stuff stayed on the same truck with the same driver from start to finish. We packed just about everything ourselves & had them wrap our furniture, box up the mattress, box the glass shelves from our TV stand & also box some rather large framed art work. Everything arrived intact, without any issues!

A special shout-out to all the individuals there who assisted us personally for their top-notch friendly customer service:
Frank Ortiz - was our Move Coordinator & assisted us on the phone, keeping in contact with us during the process. Great guy!

Nick Ariano - was the Sales Rep who came to our house to do the survey of our household goods/furniture & estimate the cost. Really nice guy!

Carlos - was our driver from start to finish via Bekins Van Lines. He was excellent & kept us updated via calls & texts during the transport. He truly is a wonderful guy!

On the IL side - the moving team Boerman contracted to load up our stuff did a fantastic job & I'm sorry I don't have their names..I was working that day & the Hubs was home for the move-out & he couldn't recall their names at this point, but reported they worked very efficiently, cleaned up everything along the way & were a nice bunch of guys. They laid down plastic to protect the carpet on their paths in & out, too.

On the WA side - the moving team Boerman contracted for the unload was amazing! I was there for the move-in, so I remember their names: Lee, Lupe & George. These 3 guys did a phenomenal job & worked incredibly well as a team. As with the team on the IL side, they worked quickly, but safely, and cleaned up as they went. They also laid down plastic to protect the carpet along the main pathways in our new place. These 3 guys along with the driver were so incredibly nice & we enjoyed talking to them while they were working (but they never stopped working! I don't know how any of them could carry on a conversation while doing so much physical labor, but not only did they do so, they did it with big smiles & great attitudes!). They even gave us some tips on places to shop & local restaurants to try. We were sad to see them & the driver leave..we kind of wanted to take them out for a round of beers when it was all done!

We highly recommend the team at Boerman Moving & Storage in Woodridge, IL for your next move!

Move size: 2 Bedroom Home Service cost: $6900