B&B Transportation

Stay away from this company. I was quoted a price with an estimated pick up and delivery date. I have a 774sq sq ft apartment. No appliances were being shipped. Bed with 2 nightstands (no dresser), and front room furniture was mostly ladder furniture. The loveseat and two chairs were standard wood frame no recliner, no sofa bed and a round dinning table with 4 chairs. I was quoted $1,300 to move these items from LA to Vegas. On the day of moving about 8 guys show up between 6am-7am. After loading everything on the truck, they lie and tell me I have 7,000 lbs of furniture and the new cost is going to be $4,200. I called the company at least 20 times that morning but no answer, with 8 men outside my door and all my property hostage on their truck I was forced to pay the additional amount. On top of that, instead of delivering on the scheduled date, they arrived at my new place the next morning intoxicated to deliver my things, and again tried to charge extra. When I was able to get a hold of Adam Hanley, the person who booked the reservation, I was told he would look into it and after it was crickets and he is no longer responding. I'm still in the process of getting my money back. This company has been a nightmare and they essentially extorted additional money with all my property hostage. I wound up paying nearly $3,000 over the quote for a one bedroom move from LA to Vegas. DO NOT USE THEM!

Move size: 1 Bedroom Home Service cost: $4200

This company is representative of the whole of the moving industry. They bank on the stressful moving decisions to make money.

First the representative I spoke with(Peter) setup the booking and requested an "inventory". He knows what he is doing and therefore knew I would underestimate my possessions. He gave no information on how to make an appropriate estimate. THIS IS THE LIE! You do NOT know how to make an estimate on your possessions and it will cost you a lot. The 1 star reviews are accurate. I made the reservation and of course the weight came out higher.

Furthermore the moving company is very disorganized. The loading crew supervisor told me it was a dedicated load. That means the truck it goes on is the truck it is delivered with. This was a lie. My stuff was sold to at least one other moving company before arriving to me.

These movers do not care to know the most basic tips of proper moving. One of those being the proper towing of motorcycles. They tied mine down too tight and blew a fork seal. Really basic stuff if you are a professional handler.

Let me sum up with this. I know moving sucks. After all the lies a Pod will be cheaper. Two pods would have been cheaper. Get with companies like them and save yourself the cost and headache. If you are going to go with a moving company then do a lot more research than I did. Call/research 20-30 companies and do not put your phone number out there on broker sites. You will get every jackass company with a truck or two calling you. As consumers start putting your money into companies like Pods. Hire a packing crew locally if you need to but get it shipped with a pod style service.

Move size: 1 Bedroom Home Service cost: $6000

In reading the other reviews, I am not sure they actually used this service.

It was in my contract that they would deliver in 14 days but it took 21. They told me some story that they delivered the wrong Virginia customer before me.

My contract said I could use a credit card to pay the balance on delivery but they told me when they came that cash only was accepted. After calling them up and proving that my contract says otherwise, took another 2 hours for them to start unloading.

I had a motorcycle shipped as well and it came to me with multiple dents and scratches. They won't answer the phone when I call.

Most of my boxes were crushed when they arrived. They told me that once the truck is loaded at my house, my belongings will not be removed again until it all arrives at my new location. Not the case since I found out that it was all put into a storage unit until sent to me. They said it was my fault the boxes were all smashed because I didn't pack them right. I am talking the rubber bins with lids that were crushed here by the way not just cardboard boxes..

Over all an awful experience. They were 12 hours late in picking up and 14 days late in delivery with loads of damage and excuses. If you have a choice, do not use this company.

I am very sorry for the experience.

Service cost: $1700

After you receive a very competitive quote (remember you DO get what you pay for), B&B Transportation/Everything Moves does a “bait and switch” and will change your pricing from estimated volume square footage to weight, resulting in a much higher cost.  I was very rudely told that the driver has the right to change your quote in an effort to save you money in the long run.  Don’t try to argue, everything falls on deaf ears with this company.  The fact that they request cash at the time of delivery BEFORE you see your goods should have been my first warning.  Our items were located at the bottom of the truck and we witnessed the movers man handle, brake and damage the other items in the shipment in order to get to my items.  Upon delivery I was horrified to see that my 1947 Trashcan juke box was damaged.  I paid an additional fee to have this fragile item “crated” and what I received was a blanket with cardboard and shrink wrap.  When I tried to contact B&B to file a claim for the damage, I was shocked when NO ONE WOULD ANSWER THE PHONE OR RESPOND TO EMAILS.    If you don’t care about your shipment, customer service or basic integrity, then this is your company…and I wish you luck.  Beware, this company also changes their name in order to run from their BBB reviews.  Notice they have been in business since 1993, but only have BB ratings since January of 2012. .

Service cost: $2000

After acquiring a moving quote, similar to everyone else commenting, I did not realize that my items would be contacted to another moving company. The price giving during pick up was well above what was quoted during a phone conversion (I later found that this was due to the extra packing and wrapping material used by their company regardless of if your items are already wrapped). When my items were delivered, the driver told my wife that she HAD to tip them. Luckily she called me before doing so. The driver did not allow my wife the time to inspect our items before leaving as discussed in a saved email with Sarah. I have a $3000 German shrunk with the whole top half damaged and glass shelves missing. We were also told that the price of our items were based on cubic footage but the claims department says weight.

Service cost: $2300

I booked my move through American Van Lines Relocation.  Did not realize that the move would be contracted out to another company.  I was told from the beginning that my shipment was based on weight and was given an estimate for weight only.  I was told if the weight was more, I would pay extra, if less, I would pay less.  I agreed to these terms.  When my items were picked up, I again asked about the weight and was told that the move was based on weight only.  I was notified several days after pickup that the weight was 1000 lbs below what had been estimated.  I assumed that my payment would be less.  American informed me that B & B refused to lower my estimate because I had more cubic feet of moved items than was anticipated.  Also said I signed a paper that said my shipment would be based on cubic feet.  I never signed such documents and when I asked them to show me the document, they could not produce it.  I spoke American and B & B and spent many hours speaking with individuals from both companies.  My shipment was below the estimate and I should have been charged less!  I finally gave up and had my things delivered 11 days after pickup.  When the crew arrived the head guy complained about not wanting to take my job since I had too many difficult things to move.  They also had loaded my patio furniture and not wrapped it at all.  The furniture was flawless before the move but ended up with scratches all over the metal parts.  The movers left all the tape, wrapping, etc from the move in my house.  I asked him to take these thing but he refused.  I also had to ask them to set my big screen TV on my TV stand.  They were not happy about doing this!  I would never use this company again.  Service was not there.  I was lied to numerous times.  Find another mover!

Service cost: $3048

I booked my move through Alliance moving.  Did not realize that the move would be contracted out to another company.  I was told from the beginning that my shipment was based on weight and was given an estimate for weight only.  I was told if the weight was more, I would pay extra, if less, I would pay less.  I agreed to these terms.  When my items were picked up, I again asked about the weight and was told that the move was based on weight only.  I was notified several days after pickup that the weight was 4700 lbs above what had been estimate.   When the crew arrived the head guy complained about not wanting to take my job since it was late at night, 11PM,I had to be out the next daythey were 3 days late.    I would never use this company again.  Service was not there.  I was lied to numerous times.  Find another mover!I as held ransom for my thinghs as was told that if I did not pay the amount in cash in a sunday afternoon I would be charges 1500 more the next day. The bill was 3,500 over estanate. Foul language on the phone and held ransom for your stuff, thugs POS.   STAY AWAY FROM THEM  .

Service cost: $6200

Scammed big time! Gave us a quote for quantity of boxes, was told when they got here it was by weight. Then told us our quote estimate was completely wrong and we had to pay 12,000!! Yep! That's right. .. for moving a one bedroom house!! We told them to unload the truck! They decided to lower it a little but demanded 5000 grand from us. Told us it would be there in 4 days and now we're told it will be weeks before we get our stuff!! Totally screwed us over and plan to get ahold of BBB to warn them and then contact an attorney!! They busted off our door handle and broke my grandmother's antique mirror.

Service cost: $8000

Complete hustlers and swindlers. Over charge, lie, takes forever to arrive, break your item and pretend they didn't. They don't deliver, they sub contract it to a company who suck. Try to find ways to charge you more money anyway they can. Their protection plan is a joke who won't cover the value of your stuff and pay pennies on the dollar. DO NOT USE THIS COMPANY, no matter how desperate to may be. You are better off paying trusting local drug addicts instead.

Move size: 2 Bedroom Home Service cost: $2000