All Service Moving

They broke my entertainment center and didn't say anything. I found out when I went to move it from the middle of the living room to the wall. They broke my plastic 3 drawer storage container right in front of me and didn't even apologize. I didn't have cash to tip them so I gave them something that I've had for 10+ years but they did not deserve it! They could have at least told me the accidentally broke my entertainment center. It's not an expensive one but it's the principle. Also, I asked them to wear booties but they only had matts. They ended up barely stepping on the matts and walked all over the carpet..and it was a rainy day!
I will not recommend them nor will I use them again.

Move size: 1 Bedroom Home Service cost: $400

What a nightmare of a move with this company was. I have used other companies for several local re-locations in the past so I know what the work entails and All Service Moving failed in every way. I'd give them 0 stars if I could.

1) They were 40 minutes late. I had scheduled my cleaners in accordance with our agreement that they would be there no later than 15 minutes past 9am and because they did arrive and start until 9.40am, they were working at the same time as my cleaners which was chaotic.

2) This was a local move and it took them 5 hours to complete the transfer of a 3 bed/2 bath condo worth of stuff. Not to mention most of my items were already packed in a ground-floor storage facility next door so all that needed to be covered/loaded from the condo were condo-sized furniture items and a spinet upright piano (no appliances). Past movers only took 2 hours given stairs at both locations and longer commute time. I felt these employees were slow, lazy, and milking my hourly rate to reach the 5-hour mark--literally, on the dot. In fact, they were jamming to music while "moseyed" around with my stuff. Watching them work was irritating to say the least.

3) One of the movers "ate too much for lunch" so asked to take a dump in my new home for which I had to search through all of my boxes for toilet paper among the chaos. This wasn't a big deal (stuff happens), but was an annoyance on top of everything else.

4) I paid extra due to the small spinet upright piano and they couldn't even accomplish that. They gouged the wood floors in my new house with their trolley, then offered $150 off of my $1k bill as compensation. When I opted to submit a claim instead, the "Operations Manager" ignored my submission until I followed-up 5 days later, then asked me to submit it again. When he confirmed receipt of the formal complaint, he again ignored it until I followed up 4 days later after which he simply gave me a phone number to call for a technician to buff out the scratch.

5) Before the technician "repaired" the gouge in my wood floors, she warned me the imperfection would still be visible and will likely fade over time; ultimately, I am not happy with the results. It is right in a main walkway and I can tell it will definitely fade. The company has not yet offered an alternative solution and will likely ignore me again if I ask.

The inferior work itself and excessive bill would not have been enough for me to leave a negative review if it weren't for their unprofessional handling of the issues after the fact. Overall, this was an extremely disappointing experience and I would never recommend All Service Moving.

Move size: 3 Bedroom Home Service cost: $1000

I have moved a number of times and must say this was one of the best moves I have ever made. Mitch and Yaya arrived five minutes late but had called to let me know ahead of time. They were very professional and worked quickly and made this move fun. They were very helpful unloading all of my items and unwrapping and placing these items for me. Nothing was damaged and they made the move in record time. I would highly recommend this company and Mitch and Yaya were wonderful and fun to work with.

Move size: 1 Bedroom Home Service cost: $900