All Service Moving

Moving has to be one of the most stressful experiences ever, so anything that enhances it is a gift. I had to move out of my 3 bedroom house earlier than anticipated and Lucas and Oliver not only moved my stuff to storage quickly and efficiently but were friendly and upbeat while doing it. Even some of my neighbors commented on how smoothly the move seemed to go. I just want to express my satisfaction with All Service from the initial phone contact all the way through to the last box being placed in the storage unit, with a particular shout out to my great movers Lucas and Oliver. Thanks guys!

Service cost: $700

We are a military family, we are use to moving every couple of years and we have never had such a terrible moving experience. We trusted All Service Moving with our move when the military was unable to move us in the time frame needed. Our move date was schedule for a 2 day move 6/15-6/16 from WA to NC, however it turned into 3 days due to unprofessional staff and lack of help.During this move half

of our home was to go on All services truck from WA to NC and the other half to their storage facility in Lynnwood, WA. This was due to the truck not being large enough. Several times I requested a larger truck, and the company said I would need to pay for 2 trucks therefore double the price since their truck was not large enough.

Each day the staff/packers showed up late, I did most of the packing my self with the driver who showed up on time each day. Each day the staff/packers got into arguments about who was in charge which took a lot of time out of getting my house packed along with them not showing up on time each day. The first day the 3 packers were sent, 1 packer argued for most of the day about who was in charge and did not following instruction from myself and his crew memeber's with packing, another was limping around all day. I then requested the packer who argued all day and did not follow instruction not to return the 2nd day, however he did and the issues persisted with arguing throughout the day to the point where I had to call headquarters to remove him from the job for not listening to instruction and arguing with the driver. I gave instruction each day as to what was not to be packed as I would be traveling with my kids an needed the items and the instruction was not followed by the same employee (Charlie) who I asked not to return. Along with the instruction I clearly marked items to stay and asked for them not to pack up my baby bottles and supplies and Charlie did not listen. I had to repurchase items they had taken before we even left WA and they took my tools so I could not break down my babies furniture.

As a result of having inadequate staff my home was not packed within the 2 day window as scheduled. We went into day 3 and 2 more packers showed up at the end of the day to finally take the remaining items to storage. Each day items were taking to storage I asked for irregular items such as toys and lamps and tools to be boxed up and I was told they would be boxed up when they got to the storage facility. The storage facility was over 2 hours away and I was unable to verify that all items made it due to having to care for 2 children and packers staying late each day past 8/9pm.

Several items that were on the truck to NC arrived damaged. Items I marked for storage were received on the truck instead of items marked to come on the truck. As a results I still did not have tools to assemble items that arrived, I was missing pieces to furniture so we had to sleep on the floor for over a month, I had no high chair, all of my 6 year old's clothes went to storage. We had to replace several items before items from storage arrived over 2 months later.

When items arrived 2 months later, there were several items missing. My tools and other items were missing from the storage unit. Ironically the crew left behind their own tools, shrink wrap, and several other moving materials on Day 2. When the Day 3 staff arrived I was honest and told the staff, and they took the rest of the items left behind. However in return my items including tools were missing.I then filed a 3rd incident request.

I have reached out to this company several times and filed 3 incident forms and each time I am told someone will follow up and I have yet to receive any type of follow up or reconcile to this terrible move.

This was by far the worst move we have ever had and the lack of customer service which workers showing up on time, fighting while working, overall not being professional, and not following up on incident reports filed.

If I had to access the completed job of this move and this company I would not even give 1 star. This move was terrible and the lack of customer service and follow up is ridiculous.

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Move size: 4+ Bedroom Home Service cost: $24000

I recently hired this company to move me from Gresham Oregon to Salem Oregon. The two gentleman who showed up Madge & Pierce came prepared and where quick and efficient. They transported everything in a safe manner and I had zero issues with any of my boxes or furniture. I would hire this company again knowing how well these two gentleman looked after me. Overall price was a lot cheaper then I expected with the travel time. Like I said these two gentleman work very quick and seemless.

Move size: 3 Bedroom Home Service cost: $1300

I’m a seasoned nomad and as such have ample experience working with all sorts of moving teams. There are many reasons I’ve returned to working with All Service Moving— most notably their professionalism, reliability, cost effectiveness, and all around kindness. Today’s move was a repeat with Michael (& Pierce!) and knowing as much gave me even more ease in how smoothly the multi-stop process would be. I know I’ll be moving again soon enough and know what team I’ll be calling!

Move size: 1 Bedroom Home Service cost: $500

They broke my entertainment center and didn't say anything. I found out when I went to move it from the middle of the living room to the wall. They broke my plastic 3 drawer storage container right in front of me and didn't even apologize. I didn't have cash to tip them so I gave them something that I've had for 10+ years but they did not deserve it! They could have at least told me the accidentally broke my entertainment center. It's not an expensive one but it's the principle. Also, I asked them to wear booties but they only had matts. They ended up barely stepping on the matts and walked all over the carpet..and it was a rainy day!
I will not recommend them nor will I use them again.

Move size: 1 Bedroom Home Service cost: $400

What a nightmare of a move with this company was. I have used other companies for several local re-locations in the past so I know what the work entails and All Service Moving failed in every way. I'd give them 0 stars if I could.

1) They were 40 minutes late. I had scheduled my cleaners in accordance with our agreement that they would be there no later than 15 minutes past 9am and because they did arrive and start until 9.40am, they were working at the same time as my cleaners which was chaotic.

2) This was a local move and it took them 5 hours to complete the transfer of a 3 bed/2 bath condo worth of stuff. Not to mention most of my items were already packed in a ground-floor storage facility next door so all that needed to be covered/loaded from the condo were condo-sized furniture items and a spinet upright piano (no appliances). Past movers only took 2 hours given stairs at both locations and longer commute time. I felt these employees were slow, lazy, and milking my hourly rate to reach the 5-hour mark--literally, on the dot. In fact, they were jamming to music while "moseyed" around with my stuff. Watching them work was irritating to say the least.

3) One of the movers "ate too much for lunch" so asked to take a dump in my new home for which I had to search through all of my boxes for toilet paper among the chaos. This wasn't a big deal (stuff happens), but was an annoyance on top of everything else.

4) I paid extra due to the small spinet upright piano and they couldn't even accomplish that. They gouged the wood floors in my new house with their trolley, then offered $150 off of my $1k bill as compensation. When I opted to submit a claim instead, the "Operations Manager" ignored my submission until I followed-up 5 days later, then asked me to submit it again. When he confirmed receipt of the formal complaint, he again ignored it until I followed up 4 days later after which he simply gave me a phone number to call for a technician to buff out the scratch.

5) Before the technician "repaired" the gouge in my wood floors, she warned me the imperfection would still be visible and will likely fade over time; ultimately, I am not happy with the results. It is right in a main walkway and I can tell it will definitely fade. The company has not yet offered an alternative solution and will likely ignore me again if I ask.

The inferior work itself and excessive bill would not have been enough for me to leave a negative review if it weren't for their unprofessional handling of the issues after the fact. Overall, this was an extremely disappointing experience and I would never recommend All Service Moving.

Move size: 3 Bedroom Home Service cost: $1000

I have moved a number of times and must say this was one of the best moves I have ever made. Mitch and Yaya arrived five minutes late but had called to let me know ahead of time. They were very professional and worked quickly and made this move fun. They were very helpful unloading all of my items and unwrapping and placing these items for me. Nothing was damaged and they made the move in record time. I would highly recommend this company and Mitch and Yaya were wonderful and fun to work with.

Move size: 1 Bedroom Home Service cost: $900

So, I'm moving from Hollywood in Portland to Troutdale to be closer to my job. Today early in the AM I was deficient in packing everything due to a bad back. The apt manager took the day off & had forgotten to give me the key so I could reserve an elevator; then the maintenance guy took 2 1/2 hrs to get me 1. On top of all that they had decided to shampoo the hallway carpets, making for a slippery stepping experience. Despite all this the moving team of Callahan, Mario & Austin did a yeoman's job getting most of my stuff move to my new place & wrapping up what I still couldn't package myself. The poor team lead even suffered a nose bleed in the process after hitting it on something, but still endeavoured to make sure all my things got there damage free. I can't say enough about these guys; it was the best moving experience in the Portland area I've had so far. These 3 should all get a BIG RAISE!! :D.

Move size: 2 Bedroom Home Service cost: $1000