A On Time Moving LLC

If you are an active duty service member and live on post DO NOT HIRE this company. I went through several contracts and it seems that none of the Carriers they hired were allowed on post. Furthermore when I asked to get at least half of my deposit back they would tell me that still wanted to “help me”. Once they failed the third time to move my things they didn’t return my calls. If you are in the military and live on post you have been warned. Alex my “ Customer rep” never return any of my calls after a point.

Move size: Partial Move Service cost: $1106

DO NOT USE THIS COMPANY. They are just a broker and not a moving company. They will list your inventory on your estimate and give you a price, but they dont give you nearly enough space for 1/3 of the inventory listed. They dont go by the inventory, they just give you a very small space based on cubic feet so going over the inventory didnt matter. I paid the deposit and they called me a week prior and i paid additonal money for extra space. The movers show up and i show them where everything on the inventory is located. The man tells me that i dont have enough room and i will need to pay for additonal space or they will just load what they can to fill the space. The man also said it would take 14 business days before they would have my inventory show up to my house because they were taking it to a warehouse and taking it off the truck. They wanted over $3000 more dollars for the move. I spent a couple hours making calls, being ignored because they dont answer your call at this point. So i was stuck between paying the extra money to still not fit everything that was needed, or take the loss of the security deposit. The movers left, forfeiting my deposit and here i am trying to find another option being that im set to move in a couple days. Do not ever use them. The biggest scam ever !

Move size: 2 Bedroom Home Service cost: $2600

I was quoted a price of $2109.47 and landed up paying a total of $3872.47. It started at pick up when the carriers said they were told I only needed 286 cubic ft, which clearly wasn't enough for all my belongings. I needed in total 500 cubic feet. Meanwhile I initially told Brett all the items I was transporting to my destination. I was told by Brett, I would have to put 50% down of the balance upon which would have been $585.24, instead I had to kick out $1688 before they would load their truck. I was told by an employee named Sam, that because I needed more space, they had to charge an additional binding fee of $720 and fuel surcharge of $293.75, plus $973.70 for additional cubic feet. Sam also said they don't do refunds. I was told my belongings would arrive in 5 to 6 days and they arrived in 11 days. Upon delivery the drive was rude and insisted upon an additional $75 to deliver my belongs to the second floor which I told Brett in the initial interview it was going to the second floor. I could have rented a U-Haul and hired better movers than what I experienced with A On Time Moving, LLC and the carrier White Stone Moving LLC provided. Be aware of this company and their carriers who demand more money. They know people moving out of state are in a time sensitive situation and they don't care. I had to leave my apartment by a certain date, and I didn't have enough time to look for another company, but also, I had paid A On Time Moving, LLC a deposit of $939 per their request. Please know that A On Time Moving, LLC is not a moving company but a broker, as the carriers refer to them. The don't care what happens after that and they are rude and give you the run around when you try to call and inquire about your pick or drop off status. Please do not use this company, you will land up coming out of your pocket more than what was quoted. And at the end of the day, they don't care, because they received their payment and or your moving has been complete.

Move size: 1 Bedroom Home Service cost: $3872

This company cheated me at every step. In fact, some broker (Marathon Logistics) called me, and they have assured to pick the household items by the specified dates and to deliver at the destination. At that time, I was not aware that this is a broker company and transport company is different. After so many hassles, some local company called (on time moving) and arranged to pick the items, but at the end, they said the volume is more (almost double as compared to earlier estimated by Marathon company) and conveyed that I need to pay more at the destination once items are delivered. Next, items were not delivered on time, and it took almost few more weeks to reach. The transporter delivered items, but all were in damaged condition, and few were missing too. They took all the money in cash and ran away without fixing any assembled items such as beds, sofa, dining table etc. When I spoke to the broker, they provided some website to lodge the claim which was immediately done. After sending all the pictures of damaged items, they accepted only few dollars (peanut) and asked to submit the notarized copy which was submitted well in time. Even after 4 - 5 months, they have sent nothing. This company is a real scam and all folks to be arrested by Police for cheating. Along with this company, Marathon Logistics people also to be arrested who are the real culprit. Please don't use either of these companies anymore. They don't care after receiving the payment. More or less, these companies to be blacklisted in the market and should not be allowed to do any business.

Move size: 2 Bedroom Home Service cost: $9400