{"id":7458,"date":"2013-01-29T14:25:04","date_gmt":"2013-01-29T14:25:04","guid":{"rendered":"https:\/\/www.mymovingreviews.com\/move\/?p=7458"},"modified":"2020-09-18T08:30:13","modified_gmt":"2020-09-18T12:30:13","slug":"texas-movers-interview","status":"publish","type":"post","link":"https:\/\/moveadvisor.com\/move\/texas-movers-interview\/","title":{"rendered":"Adam Shaivitz about Texas Movers – Interview"},"content":{"rendered":"

Texas is the second most populous and the second largest U.S. state. Located in the South Central United States, Texas shares a border with Mexico, Oklahoma, Arkansas and Louisiana. The U.S. Census Bureau recently reported California to Texas to be the second most common state-to-state move for the year of 2011. And, other major moving associations and van lines who released their annual moving reports, claimed Texas an inbound state<\/a>. And this of course should be of no surprise. Compared to other U.S. states, Texas has well-developed labor and real estate markets.<\/p>\n

\"\"<\/p>\n

So, being one of the the top inbound states and a state with high percentage intrastate moves, we decided to ask the Texas Department of Motor Vehicles – the regulatory authority responsible for household carriers, about the licensing and the safety standards for the local moving companies. Here is what Adam Shaivitz, Public Information Officer at Texas Department of Motor Vehicles shares<\/strong> about Texas movers<\/a>.<\/p>\n

What criteria do you employ to evaluate would-be moving companies? What are the exact standards that each applicant has to meet before obtaining the proper license, and respectively what are the consequences for the company if it fails to comply with the rules?<\/em><\/p>\n

Adam Shaivitz<\/strong>: Currently, any \u201cwould-be moving company\u201d falls under our Motor Carrier category. All motor carriers that conduct intrastate (strictly within the boundaries of Texas) operations have to apply for both a USDOT (applied for separately) and TxDMV number (operating authority). All applications are submitted to the TxDMV\u2019s Motor Carrier Division and processed to receive a TxDMV number.<\/p>\n

Moving companies applying for operating authority also have to<\/strong> submit proper proof of insurance<\/strong><\/em> (movers have to file both liability and cargo insurance in Texas) and pay applicable processing fees in order to obtain proper operating authority (TxDMV number). Failure to do so would result in not receiving an active TxDMV number.<\/p>\n

How many companies were registered for the year of 2011, and how many have received license for the year of 2012?<\/em><\/p>\n

Adam Shaivitz<\/strong>: There were 1,773 registered movers in Texas<\/strong><\/em> at the end of 2012. I don\u2019t have a comparable figure for 2011 because of a change in our reporting functionality, but carrier numbers stay fairly consistent from year to year.<\/p>\n

How many complaints against moving companies were received for the year of 2011, and how many complaints have been registered for the year of 2012?<\/em><\/p>\n

Adam Shaivitz<\/strong>: Complaints against movers<\/strong><\/em> in 2011 = 430
\n2012 = 392<\/p>\n

What were the most common reasons for filing the claims?<\/em><\/p>\n

Adam Shaivitz<\/strong>: The most common reason for complaints received were for unlicensed movers<\/strong>. Second would be claim handling issues.<\/p>\n

How many licenses were revoked for the year 2011, and how many licenses have been revoked for the year 2012? <\/em><\/p>\n

Adam Shaivitz<\/strong>: 2011 = 0 2012 = 1 <\/em><\/p>\n

What were the reasons for the license revocation?<\/em><\/p>\n

Adam Shaivitz<\/strong>: Non-compliance in correcting cited violations.<\/p>\n

 <\/p>\n

\"Moving
Texas is one of the states with the most moving company complaints in the USA.<\/figcaption><\/figure>\n

If you are moving soon, whether it’s an local or interstate move, do not forget to check the Texas Department of Motor Vehicles website. You can not only verify potential movers’ legitimate status<\/a>, but also read some moving tips. The Texas Department of Motor Vehicles advises to never accept verbal quotes and agreements, hire unlicensed movers or sign the bill of lading<\/a> before reading it. Also you should be suspicious if on moving day a truck without company name or US DOT number shows. And do not hesitate to call the police in case your mover holds your items hostage demanding more money<\/strong><\/em>.<\/p>\n

If you have a dispute to resolve with movers, mediation is an option. It’s conducted by a neutral third party and coordinated by TX DMV at no cost for consumers. Usually, mediation can be held by telephone conference, by written submission or in person at TX DMV facilities in Austin. If the mediation was unsuccessful, you might sue movers<\/a> at your expense.<\/p>\n

If you wish to file for mediation through TX DMV, you have to  submit your request within 30 days after the mover has responded to your claim with an unsatisfactory offer or a denial of your claim, or 90 days after the date you submitted your original claim and you have not received an answer from the moving company.<\/p>\n","protected":false},"excerpt":{"rendered":"

Texas is the second most populous and the second largest U.S. state. Located in the South Central United States, Texas shares a border with Mexico, Oklahoma, Arkansas and Louisiana. The U.S. Census Bureau recently reported California to Texas to be the second most common state-to-state move for the year of 2011. And, other major moving … <\/p>\n

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