Ship a Car

** HONEST Review! This is my first ever review on any business. I am taking the time to share my terrible experience regarding Ship-A-Car Inc.

I thought they were a superior company - I was left with anxiety for the entire process. More voicemails and "i'll get back to you" then REAL people.

My experience with Steve G. was at first pleasant and I was consistently told things were under control and I should be at ease. Even after explaining that car shipping was new to me, I was ensured that Steve and Ship-a-car would make the process smooth.

This information was EXTREMELY FALSE.

I am now being told: Once we get the truck driver, the rest is up too you. Things go wrong, it is not our responsibility. It's like if a plane doesn't take off, it's not our fault - what??

CONS:
-No communication/incorrect windows of time for pick-up & drop-off
-was called late at night by the Truck Driver telling me they CANNOT ACCESS RESIDENTIAL BLOCKS. I was not told this prior and my father-in-law had to drive the car to a new destination and take an UBER home.
-No one in the office seems to communicate needs with eachother

PRO:
-They will make you FEEL like everything is under control.

I still do not understand WHY I paid this company for a cross-country move costing me over $1,000. I paid more than what I should of paid other companies for the sense of reliability I had during our initial conversations.

For weeks they have been trying to get in touch with the owner that is "out of town" "in and out of the office" to discuss some sort of compensation - but now, i'd rather just put out the review for any new potential consumers.

Company was UN-professional, IN-accessible, UN-informed!!

Service cost: $1100

Ship a car did a wonderful job shipping my cousins car. Sam was so nice and helpful with dealing with my father. My father was trying to take care of this transaction and make all the arrangements. I was the middle person to just clarify some things. Sam took the time to explain to me of everything that was happening and told me what was required from me/my dad. It takes a lot of patience for someone to figure out the details of delivering a car. I will probably use this company if I ever need to ship a car. Thank you ship a car and also thank you Sam for the great service!!

Service cost: $1000

Ship a Car Inc. is the best motorcycle shipping company I have had the pleasure of encountering. This is the second time they have shipped my bike. I have had experience with other shippers and, in my experience, Ship a Car Inc. sets the standard for quality service.

This time I had my bike shipped from Santa Fe NM to Florida. Joseph Gorfien was my facilitator. He arranged to have the bike picked up within a couple of days. Considering the shop at which I had left it was closed for a day, this was the first possible opportunity to ship it. Amazing! Joseph thought it might take about six days to deliver the bike to Florida, but it got here in three. Amazing! The bike has a custom paint job and custom parts. There was not one scratch on the bike and everything was in perfect order.

These folks have not only demonstrated extreme competency in making what could have been a couple of difficult situations totally stress-free, they all seem to have a great sense of humor. I love these folks!

Thank you for a couple of wonderful experiences, Ship a Car. I highly recommend their service. In the future, I won’t use anyone else.

Service cost: $550

Transporting a vehicle is very important so that is why I chose Ship a Car they are rated Number 1. Fernanda was my representative, she was very professional, courteous and her communication was GREAT! She was very helpful with the whole process, she made it a great experience, NO STRESS. And very quick service. My transporter Radu was very courteous and professional, he was able to deliver my car a day early! He notified me a time he would be at my home and then notified me again that he would be 20 minutes later and he was sorry. Then when he arrived he apologized again that he was a little late--GREAT COMMUNICATION. Wonderful people.

Service cost: $1000

First time I used Ship a Car, they are very professional. Danny Kantrowitz was my transport co-ordinator,and he was very friendly and courteous . He answered all my questions very professional. We were notified when the driver would pick up the vehicle in California and also when they arrived with it in Florida. We are very satisfied with their service. Thank you very much and we will be using this company in the future. This company is very highly recommended ,I personally want th thank Danny for this great experience.

Service cost: $950

After speaking with 3 different car shipping companies, I found Bob Moran at Ship-A-Car. What a relief to speak with someone that answered all my questions and walked me through the entire process. More importantly, Bob delivered on all the promises he made me. This was my first time shipping a car and I was nervous and confused Bob put me at ease right away and quoted me a reasonable price. Moreover, this all transpired over the 4th of July holiday, my car was delivered on the 4th of July safe and sound. We are still amazed at how fast the car was delivered (4days), how professional and honest Ship-A-Car and Bob Moran have been to us.

Service cost: $1200